Point Lobos State Natural Reserve - 12 min walk - 1.1 km
Carmel Mission Basilica - 7 min drive - 6.8 km
Carmel Plaza - 9 min drive - 8.6 km
Carmel Beach - 12 min drive - 7.9 km
China Cove - 30 min drive - 5.0 km
Getting around
Monterey, CA (MRY-Monterey Peninsula) - 19 min drive
Salinas, CA (SNS-Salinas Municipal) - 42 min drive
Monterey Station - 24 min drive
Restaurants
Starbucks - 6 min drive
Bagel Bakery - 7 min drive
La Bicyclette - 9 min drive
Mission Ranch Restaurant - 8 min drive
Crossroads BBQ - 6 min drive
About this property
Hyatt Vacation Club At Highlands Inn
At Hyatt Vacation Club At Highlands Inn, you'll be within a 15-minute drive of Monterey Bay and 17-Mile Drive. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. There's an outdoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves.
Languages
English, Spanish
At a glance
Hotel size
94 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Check-out time is 10:00 AM
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 30 per night; includes in/out privileges)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Gas grills
Water dispenser
Travelling with children
Pool gate
Fence around the pool
What to do
Beach nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Surfing/body boarding nearby
Winery tours nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Built in 1928
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Television in common areas
An outdoor pool
Full-service spa
2 hot tubs
Massage/treatment rooms
Banquet hall
Reception hall
Firepit
Outdoor furniture
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Area rugs in public areas
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Premium bedding
Pillow-top mattress
What to enjoy
Patio
Fireplace
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes and utensils
Dishwasher
Blender
Dining table
Paper towels
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly cleaning products provided
Special features
Spa
Spa Adeline has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 33.15 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business centre/computer access
Faxes
Fitness centre access
In-room bottled water
In-room coffee
Laundry facilities
Newspaper
Phone calls (may be limited)
Valet parking
Optional extras
Full breakfast is offered for an extra charge of approximately USD 12 to 35 for adults and USD 12 to 25 for children
Renovations and closures
The following facilities or services will be unavailable from October 28 2024 to January 31 2025 (dates subject to change):
Swimming pool
The property will be renovating from 24 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
Exterior
Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Parking
Self-parking costs USD 30 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hyatt Vacation At Highlands
Hyatt Vacation Club At Highlands Inn Hotel
Hyatt Vacation Club At Highlands Inn Carmel
Hyatt Vacation Club At Highlands Inn Hotel Carmel
Frequently asked questions
Does Hyatt Vacation Club At Highlands Inn offer free cancellation for a full refund?
Yes, Hyatt Vacation Club At Highlands Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Vacation Club At Highlands Inn?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from October 28 2024 to January 31 2025 (dates subject to change).
Are pets allowed at Hyatt Vacation Club At Highlands Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Hyatt Vacation Club At Highlands Inn?
Yes. Self-parking costs USD 30 per night. Electric car charging is available.
What are the check-in and check-out times at Hyatt Vacation Club At Highlands Inn?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
What is there to do at Hyatt Vacation Club At Highlands Inn and nearby?
Have fun with nearby activities such as hiking, kayaking and mountain biking. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hyatt Vacation Club At Highlands Inn also has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Hyatt Vacation Club At Highlands Inn?
Yes, there's an on-site restaurant.
Does Hyatt Vacation Club At Highlands Inn have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker and a toaster.
Does Hyatt Vacation Club At Highlands Inn have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Hyatt Vacation Club At Highlands Inn like?
Hyatt Vacation Club At Highlands Inn is a short 12-minute walk from Point Lobos State Natural Reserve and 14 minutes' walk from Point Lobos Ranch.
Hyatt Vacation Club At Highlands Inn Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
4 Jan 2025
Checked in at 3:30pm. Room not avail until 6.
Keith
Keith, 1-night family trip
Verified Hotels.com guest review
6/10 Good
2 Jan 2025
Stay somewhere else!
Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
Kristy
Kristy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2024
Roya
Roya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Amazing hotel
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
luis
luis, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Daisy
Daisy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 Dec 2024
We didn’t have electricity all day
Couldn’t use electronic devices for business
Cold room can’t cook food
No hot water
Altug
Altug, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
There was a little hiccup with check in but otherwise, my family and I had a good time.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Great location, beautiful view! Loved the room, fireplace and patio!
Jill
Jill, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
Tom
Tom, 1-night romance trip
Verified Orbitz guest review
2/10 Poor
5 Oct 2024
JASON
JASON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Khalid
Khalid, 4-night trip
Verified Expedia guest review
6/10 Good
3 Oct 2024
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
Idmari
Idmari, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
Thomas
Thomas, 2-night trip
Verified Expedia guest review
2/10 Poor
30 Sept 2024
Not coming back
We arrived early around 1pm when check-in was at 4pm. But despite arriving early and them knowing we were waiting, we did not get the room until 4pm. I don't think they made any effort to prioritize the cleaning of our room. When we got into the room it was freezing cold. They had not bothered turning the heat on despite the cold day either.
The room itself has a nice view and is reasonably comfortable but it has not been remodeled in I would guess 20 years so it feels very dated and this impacts the comfort. No room service to the room as well. Also I had flowered delivered to the hotel and after 1 hours, I went to fetch the flower myself as they had not delivered it to the room. Overall a very mediocre experience given the price.
STEPHANE
STEPHANE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
Patcharaporn
Patcharaporn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
Beautiful views
David
David, 5-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
Great place
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Jacqueline
Jacqueline, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Great
Mirko
Mirko, 1-night trip
Verified Expedia guest review
6/10 Good
22 Sept 2024
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
Ashish
Ashish, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
Luxury stay in beautiful place
Luxury stay. Very beautiful lookout.
Dmytro
Dmytro, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Sept 2024
The only reason for the good overall was the room above us was noisy. Doesn’t seem to be any sound proofing between rooms so we could even hear them walking around.
Christopher
Christopher, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
Jesse
Jesse, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Such a beautiful property, one of the best views of Carmel