2/10 Poor
10 Jun 2024
The worst ever
No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous!
The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice but failed.
On whole this was the worst experience ever. I would like to remind all of you not to choose this to stay!
Verified traveller
5-night trip
Verified Hotels.com guest review