6/10 Good
Average
One night stay prior to a trade show at the NEC.
Very little phone signal or 5G. WiFi was pathetic.
Bed was okay. Room clean
Expected better from a £95 room rate
Ian
Ian, 1-night trip
Riverside Hotel
Riverfront hotel in Kenilworth with 2 restaurants and 2 bars/lounges
Located along the river, Riverside Hotel offers a tranquil retreat. Enjoy a meal at one of the two on-site restaurants, grab a coffee in the cafe, or sip cocktails at one of two bars. With free self-parking and luggage storage to make your stay seamless.
Good
Popular amenities
- Bar
- 24/7 front desk
- Free parking
- Free WiFi
- Restaurant
Main amenities (11)
- Housekeeping once per stay
- 2 restaurants and 2 bars/lounges
- Breakfast available
- Room service
- Coffee shop/cafe
- 24-hour front desk
- Coffee/tea in a common area
- Garden
- Snack bar/deli
- Luggage storage
- Banquet hall
Feel at home (6)
- Private bathroom
- Television
- Garden
- Bath or shower
- Limited housekeeping
- Free self-parking
£62
includes taxes & fees
1 Dec - 2 Dec
Room options
Check availability for these dates
Basic Double or Twin Room
Very good
Highlights
Heating
TV
Pillow menu
Separate bedroom
18 bathrooms
Hairdryer
Private bathroom
Rainfall showerhead
- Sleeps 2
- 1 Double Bed
Executive Suite
Very good
Highlights
Heating
Free cots/infant beds
TV
Pillow menu
Separate bedroom
18 bathrooms
Hairdryer
Private bathroom
- 1 bedroom
- Sleeps 3
- 1 King Bed
Comfort Double Room, 1 Bedroom
Very good
Highlights
Heating
TV
Pillow menu
Separate bedroom
18 bathrooms
Hairdryer
Private bathroom
Rainfall showerhead
- Sleeps 2
- 1 Double Bed
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About the area
Chesford Bridge, Kenilworth, England, CV8 2LN
About this property
Riverside Hotel
At Riverside Hotel, you'll be within a 15-minute drive of University of Warwick and Warwick Castle. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a snack bar/deli and a garden.
At a glance
Property amenities
Room amenities
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Riverside Hotel Reviews
Good
8.0
Cleanliness
6.4
Amenities
8.2
Staff & service
7.0
Eco-friendliness
7.0
Property conditions & facilities
10/10 Exceptional
Food lovely and well priced
Simon
Simon, 1-night trip
4/10 Fair
Hotel in need of refurbishment, appears to be half abandoned, no personality.
Room basic, last residents towels left in bathroom, mirror smeared. Bed was two single mattresses pushed together to make a double with ridge felt in middle. Toilet flush broken and kept filling.
A real shame as the area hotel is in is a very advantages spot for Stratford Leamington And area
Verified traveller
2-night trip
8/10 Very good
Excellent air conditioning . There should be a safe in the rooms - this is an issue.
Verified traveller
2-night trip
10/10 Exceptional
Clean tidy staff are so friendly constantly go above and beyond
Miss r
Miss r, 1-night trip
10/10 Exceptional
Great place
I really enjoyed my stay here and will definitely stay again. Only thing I would say is that the carpet wasn’t hoovered but honestly it wasn’t the biggest deal and I just didn’t walk around barefoot.
Verified traveller
2-night trip
2/10 Poor
The hotel did not provide what we booked which was a three person room and refused to put an extra bed in with the double even with proof of our booking requirements
Mother and teenagers had to share double bed !! Dreadful service
Gail
Gail, 1-night trip
2/10 Poor
Avoid! Avoid! Avoid!
Absolutely disgusting hotel. If we weren’t tied for the night we would have been away! Everything close by was booked.
3 rooms we went in to get one partially ok! The bed was the worst bed I think I have ever lay on! The cleanliness was vile. Hairs in bath! The dust was an inch thick! It’s the worst place I have ever had to stay. After checking in there was no way we were going to eat there so we ventured into Kenilworth
Amie
Amie, 1-night trip
8/10 Very good
Guy at reception was exceptionally kind and welcoming
Think this will be great hotel in the future
PETER
PETER, 1-night trip
6/10 Good
Business trip
Only a small bar area open acting as a “restaurant”. Very limited curry menu only and not all items even available. Limited drinks selection.
Tim
Tim, 1-night trip
8/10 Very good
The property has just been taken over and the staff are keen to make sure that everything is ok and to help you get the most out of your stay, some of the furniture looked a little dated but rooms were clean and the beds comfortable, Albert on the desk was super helpful and professional
Lucy
Lucy, 2-night trip
6/10 Good
Just OK
This Hotel was OK, that’s all I can say.
The bedrooms and bathrooms were a bit tired.
The bed consisted of 2 singles pushed together but the duvet was from a smaller bed so did not fit.
Bathroom sink did not have a plug and bath surface was peeling
The breakfast was just ok
Verified traveller
1-night trip
8/10 Very good
4 out of 5.
Richard
Richard, 1-night trip
8/10 Very good
It is not that bad as described in the previous review. The hotel is quite old and furniture are old, but the room is big and clean. TV/Shower is working properly which is good. There is air con. The bathroom has been refurbished.
So everything functions properly.
Restaurant is open with varieties, although I didn’t try.
Ka Yee Katherine
Ka Yee Katherine, 1-night trip
4/10 Fair
No children’s menu available, curtains broken in the room very shabby looking and photographs outdated to current condition of the place
Nikki
Nikki, 1-night trip
8/10 Very good
ARCHERY INDOOR NATIONALS STAY
When arrived no one at reception (we arrived at around 4.30) had to hunt for someone. Room on first inspection was nice but dust in places, window would shut properly (hubby had to use curtain tie back to stop it opening). Bathroom had a seweage smell to it so had to keep door shut. No plug in the sink and shower didnt have much pressure and wouldnt stay in position. Only got 2 sets of towels for 3 people as was in family room. The tea coffee facilities were rather poor and there was no dairy alternative available at breakfast. Breakfast was a but overpriced for what you got especially the continental which was one price even if you just wanted some cereal. But would stay again as was in a great location for Stoneleigh park and had a great night sleep.
Kristina
Kristina, 1-night trip
8/10 Very good
At one time I would think this Hotel was spot on. It appeared to be lacking in small things. No draft beers, no atmosphere. We asked for a twin room, the only one available was on the 3rd floor, no lift, we are disabled and would not manage to cart luggage up 3 floors, ALBERT was VERY helpful, he arranged for a ground floor room to be available. The room had the largest bed we had ever seen, great, the room had all you needed for a short stay except storage only one bed side cabinet,small wardrobe otherwise clean and tidy. The menu was rather limited but good quality. A lounge area to sit and chat with other folks would have been nice. It would appear that some renovation was on going. Basically needs more work and to develop an identity.
Martin
Martin, 2-night trip
4/10 Fair
Shocking- Never again
Disappointing Stay at Riverside Hotel, Kenilworth — Room 228 (23rd to 26th June)
I stayed at the Riverside Hotel in Kenilworth between 23rd and 26th June 2025, and unfortunately, the experience was far from satisfactory.
To begin with, room 228 lacked a desk or table, making it impossible to carry out any work comfortably. For a hotel that claims to accommodate business travellers, this is a basic and expected amenity that was noticeably absent.
On the first morning, the fire alarm began sounding at 6:30am and continued every two minutes for a prolonged period. This was incredibly disruptive and completely ruined any chance of a restful start to the day.
The main light in the room wasn’t working, meaning the room remained dimly lit throughout the stay — an issue that should have been identified and rectified prior to check-in.
Dinner was also a disappointment. I ordered the lamb curry, which, although it had decent flavour, only included six small pieces of meat. For the price charged, this felt stingy and poor value.
Incredibly, over the entire four-day, three-night stay, the room was supplied with just one 20ml bottle of bath/shower gel — which is frankly ridiculous for a stay of that length. It gives the impression of cost-cutting at the expense of basic guest comfort.
To make matters worse, from the second day onward, my room key stopped working, requiring repeated walks back to reception to have it reset. This was an unnecessary and frustrating inconvenience.
Raymond
Raymond, 3-night trip
6/10 Good
Average stay
Stayed for 1 night, as a family,for a wedding in Warwick, got an uber to the Saxon mill which was £10 each way so that wasn't too bad.
On arrival at the hotel it was obvious that building work was going on by the appearance of the outside, whilst we were there there was no noise or signs of builders.
Entered reception, there was no staff about and after a while we had to go and find someone, whom didnt really seem to know what she was doing.
We'd booked an executive room for 3 people, which was quite small and there was only 1 bed ready so we had to go back to reception to get an extra bed brought in. Beds were comfy though, but only had 1 pillow each.
The bar area was okay, although drinks prices were quite expensive, it could have done with some comfy sofas in there though instead of hard chairs and tabes. Also some outside furniture to sit outside in the sun.
Breakfast price was 6.99 for a continental, this consisted of cereal,toast, croissants, yogurt and fruit ,with tea or coffee. Or you could have a cooked breakfast for 12.99 each.
Staff were very few , only saw 3 staff who ran the bar,reception and restaurant. The young guy was chatty and friendly.
All in all it was average ,dont know if I would stay again though.
Sally
Sally, 1-night trip
8/10 Very good
Clean room, easy access and
Sarah
Sarah, 1-night trip
10/10 Exceptional
Albert on reception was extremely helpful, not just checking me in, but helping get into my room as I couldn't get my key to work not once but on two different occasions, he also sourced a hair dryer for me, which I expected to be in the room considering it was an executive room. The staff were welcoming in the restaurant at dinner and at breakfast
Claire
Claire, 1-night trip
2/10 Poor
Disappointing stay, room was not cleaned properly
I arrived around midnight to a freezing cold room (air con had been on), after needing to go back to reception because the card didn’t work. As I went to use the bathroom I found a dirty pair of underwear hanging on the back of the door. Back to reception, they came to retrieve the item. I was promised a partial refund but this never materialised. Asked again at check out and was told the manager would be in touch but nothing so far
Paul
Paul, 1-night trip
10/10 Exceptional
I’d come back.
Stayed for one night as we were attending a concert at nearby Warwick. We arrived before our check-in time, but after a coffee we were allowed access to the room early. The room was lovely and clean with crisp white sheets and fluffy white towels. The bed was a little too soft for my liking but that’s personal preference. The bathroom was a little dated, but perfectly clean, although it had no bin in it. Also there was no hairdryer in the room, but possibly could have been provided if asked for.
The staff were very friendly, helpful and accommodating. A very acceptable place to stay and I would recommend if you just need to basics of somewhere clean to lay your head with no fancy extras.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Good location
Perfect for an overnight stay, very close to our concert venue.
Jill
Jill, 1-night trip
10/10 Exceptional
Only there for 1 night
Alan
Alan, 2-night trip
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