Hotel Alpine Palace, Saalbach-Hinterglemm: Info, Photos, Reviews

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Saalbach-Hinterglemm ski-in/ski-out hotel with 7 restaurants and spa

Choose dates to view prices

Dates

January 2025

February 2025

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk

Laundry facilities

Free breakfast

Gym

Airport transfer

Electric vehicle charging point

Main amenities (12)

Daily housekeeping
Ski-in/ski-out access
7 restaurants and bar/lounge
Full-service spa
2 outdoor pools and indoor pool
Free children's club
Free supervised childcare
Ski rentals and lessons
Ski storage
Ski passes
Indoor and outdoor tennis courts
Fitness centre

For families (6)

Babysitting (surcharge)
Children's club (free)
Playground on-site
Separate sitting area
Television
Terrace

includes taxes & fees

7 Jan - 8 Jan 2025

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

55 sq m
Sleeps 2
1 Double Bed

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Fireplace

Heating

Hypo-allergenic bedding

120 sq m
Mountain view
Sleeps 4
2 Double Beds

Family Suite

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

100 sq m
Mountain view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 2
1 Double Bed

Studio

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

80 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

55 sq m
Sleeps 2
1 Double Bed

Junior Suite, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

50 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

40 sq m
Sleeps 3
1 Double Bed and 1 Single Sofa Bed

Similar properties

Body treatments, aromatherapy, body wraps, body scrubs, thalassotherapy

Pool

Spa

Airport transfer

Pet-friendly

includes taxes & fees

19 Jan - 20 Jan 2025

About the area

Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753

What's nearby

Saalbach-Hinterglemm Ski Resort - 1 min walk - 0.0 km
Reiterkogel Cable Car - 1 min walk - 0.2 km
Schattberg Express - 4 min drive - 3.6 km
Schattberg X-Press Cable Car - 4 min drive - 3.6 km
Hochalmbahn - 5 min drive - 4.0 km

Getting around

Salzburg (SZG-W.A. Mozart) - 91 min drive
Gerling im Pinzgau Station - 23 min drive
Maishofen-Saalbach Station - 24 min drive
Bruck-Fusch Station - 28 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)

Restaurants

‪Hexenhäusl Party Stadl - Apres Ski - Night Life - ‬8 min walk
‪Wieseralm - ‬11 min walk
‪Heurigenstubn - ‬2 min walk
‪Thomsn Rock Café Restaurant - ‬3 min walk
‪Xandl Stadl - ‬15 min walk

About this property

Hotel Alpine Palace

Placing you only steps from Saalbach-Hinterglemm Ski Resort, Hotel Alpine Palace has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding and cross-country skiing. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and Bürgerstube, one of 7 restaurants, serves dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool and a free kid's club. Ski passes, storage, rentals and lessons are also available.

Languages

English, German, Italian

At a glance

Hotel size

- 82 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11 AM
- Contactless check-out

Special check-in instructions

- This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
- At check-in, guests must provide a record of full COVID-19 vaccination
- COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
- For more details, please contact the property using the information on the booking confirmation

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- Pets allowed (dogs only, 1 total)*
- Service animals welcome
- Specific rooms only*
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- On-site valet parking (EUR 25 per day)
- Electric vehicle charging point on site

Transfers

- Airport shuttle on request (available 24 hours a day)*
- Train station shuttle*

Off-site

- Area shuttle*

Other information

- Designated smoking areas

Property amenities

Food and drink

Free local cuisine breakfast each morning 7:30 AM–11:00 AM
7 restaurants
Bar/lounge
Barbecue grills
24-hour room service

Travelling with children

Free children's club
Mini golf
Playground
Free supervised childcare/activities

What to do

Fitness classes
Beach volleyball
Archery
Mini golf
Helicopter/aeroplane tours
Shopping
Pool table
Access to nearby outdoor pool
Access to nearby indoor pool
Access to nearby health club
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Rafting nearby
Segway hire/tours nearby
Sledging nearby

Working away

Business centre
Meeting rooms
Computer station
Conference centre (5059 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Ski equipment hire
Ski storage

Facilities

1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Terrace
Library
Fireplace in reception
Fitness centre
2 outdoor pools
An indoor pool
Arcade/games room
Full-service spa
Indoor tennis courts
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Lift
Accessible airport shuttle
Handrails in stairwells

Ski

Ski-in/ski-out access
Ski passes
Downhill skiing
Snowboarding
Skiing lessons
Ski storage
Ski hire
Ski lifts nearby
Snowshoeing nearby

Room amenities

Be entertained

Television
Films for purchase

Home comfort

Heating
Minibar
Dressing gowns and slippers
Children's slippers

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Turndown service
Premium bedding

What to enjoy

Balcony
Individually furnished and decorated
Separate sitting area

Freshen up

Bath or shower
Bidet
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Local maps

Special features

Spa

Alpine Palace has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bürgerstube – This theme restaurant only serves dinner.

Red Oyster – This theme restaurant specialises in local cuisine and only serves dinner. Open daily.

Rauchkuchl – This theme restaurant specialises in local cuisine and only serves dinner. Open daily.

Arte Vinum – This diner specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.

Skimuseum – This theme restaurant only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

Airport shuttle service is offered for an extra charge of EUR 500 per vehicle (return. Maximum occupancy 6)
Train station pick-up and train station drop-off services are offered for an extra charge
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge

Renovations and closures

The property is closed between 1 April and 20 June.

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 65 per day

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation (may vary based on length of stay)

Parking

Valet parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.

This property accepts major credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Apple Pay.

Cashless transactions are available.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

Property Registration Number 50618-000169-2020

Also known as

Alpine Palace Hotel Saalbach-Hinterglemm

Alpine Palace Hotel

Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm

Alpine Palace New Balance Luxus Saalbach-Hinterglemm

Alpine Palace Saalbach-Hinterglemm

Alpine Palace

The Alpine Palace

Hotel Alpine Palace Hotel

Hotel Alpine Palace Saalbach-Hinterglemm

Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

Is Hotel Alpine Palace currently open?

The property is closed between 1 April and 20 June.

Does Hotel Alpine Palace offer free cancellation for a full refund?

Yes, Hotel Alpine Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Alpine Palace?

Yes, there are 2 outdoor pools and an indoor pool.

Are pets allowed at Hotel Alpine Palace?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 35 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Alpine Palace?

Yes. Valet parking costs EUR 25 per day. Electric car charging is available.

Is an airport shuttle service offered by Hotel Alpine Palace?

Yes, an airport shuttle is available. The charge is EUR 500 per vehicle return.

What are the check-in and check-out times at Hotel Alpine Palace?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge. Contactless social distancing and check-out are available.

What is there to do at Hotel Alpine Palace and nearby?

During the winter, enjoy on-site recreation such as cross-country skiing and snowboarding, and return when the snow melts for some tennis lessons. Additional recreation on-site includes fitness classes and helicopter/aeroplane tours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hotel Alpine Palace also has an indoor pool, a sauna and a steam room, as well as an arcade and access to a nearby health club.

Are there restaurants at or near Hotel Alpine Palace?

Yes, there are 7 on-site restaurants, featuring local cuisine.

Does Hotel Alpine Palace have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Alpine Palace like?

Hotel Alpine Palace is a short 1-minute walk from Saalbach-Hinterglemm Ski Resort and 5 minutes' walk from Bergfried Ski Lift.

Hotel Alpine Palace Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

7 Mar 2020

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.

Otto, 6-night trip with friends

Verified Expedia guest review

8/10 Very good

31 Jul 2019

Excellent hotel and nice views but there are no air conditioning in the hotel

2-night family trip

Verified Expedia guest review

10/10 Exceptional

24 Feb 2019

Wonderful hotel

Great hotel and wonderful food. Our waiter Fabian was a star

David, 7-night family trip

Verified Hotels.com guest review

10/10 Exceptional

19 Feb 2018

Alpine Palace stay February 2018

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.

7-night family trip

Verified Hotels.com guest review

8/10 Very good

5 Feb 2018

5* facilities but 1* experience

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.

SP, 5-night trip

Verified Expedia guest review

10/10 Exceptional

7 Jan 2017

Great hotel.

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

Verified Hotels.com guest review

10/10 Exceptional

25 Sept 2016

amazing stay

wonderful hotel with a nice surroundings and a lot of activities

Verified Hotels.com guest review

10/10 Exceptional

23 Sept 2016

Convenient and clean hotel

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

Verified Hotels.com guest review

10/10 Exceptional

20 Sept 2016

Heaven on earth

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

Verified Expedia guest review

10/10 Exceptional

28 Feb 2016

Great stay Great Facility

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.

Verified Hotels.com guest review

10/10 Exceptional

13 Oct 2024

MIchael, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

3 Sept 2024

Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink! Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.

Johanna, 2-night trip

Verified Expedia guest review

10/10 Exceptional

20 Aug 2024

Fantastisk

Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.

Liselotte, 7-night trip

Verified Hotels.com guest review

8/10 Very good

27 Jul 2024

Godt hotel med fin beliggenhed.

Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.

3-night family trip

Verified Hotels.com guest review

10/10 Exceptional

15 Jul 2024

We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area

Bjarke, 5-night family trip

Verified Expedia guest review

10/10 Exceptional

9 Feb 2024

Eva, 6-night trip

Verified Expedia guest review

10/10 Exceptional

22 Aug 2022

Samet, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

16 Aug 2022

Gerald, 7-night trip

Verified Hotels.com guest review

6/10 Good

8 Aug 2021

Poor service.

4-night family trip

Verified Hotels.com guest review

10/10 Exceptional

2 Oct 2020

Schöner Kurzurlaub!

Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.

Andreas, 3-night trip

Verified Hotels.com guest review

6/10 Good

18 Sept 2020

2-night trip

Verified Expedia guest review

8/10 Very good

28 Jul 2020

2-night trip with friends

Verified Hotels.com guest review

10/10 Exceptional

29 Jan 2020

Morten, 4-night trip with friends

Verified Hotels.com guest review

8/10 Very good

6 Jan 2019

Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!

thorsten, 7-night family trip

Verified Hotels.com guest review

8/10 Very good

19 Aug 2018

TAIICHIRO, 1-night romance trip

Verified Hotels.com guest review

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Hotel Alpine Palace

Choose dates to view prices

Photo gallery for Hotel Alpine Palace

Reviews

Wonderful

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Studio

Studio

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Highlights

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Hotel Alpine Palace

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Off-site

Other information

Property amenities

Food and drink

Travelling with children

What to do

Working away

Services

Facilities

Accessibility

Ski

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining