Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Rivière-du-Loup. Guests can visit the spa to indulge in hot stone massages, thalassotherapy or reflexology, and international cuisine is served at Restaurant - Boreal, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. The pool and helpful staff get great marks from fellow travellers.
Languages
English, French
At a glance
Hotel size
300 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Water slide
Children's menu
Lifeguard on-site
What to do
Pool table
Golf lessons nearby
Hiking/biking trails nearby
Snowmobiling nearby
Whale watching nearby
Working away
24-hour business centre
Meeting rooms
Conference space (183 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Built in 1973
ATM/banking
Fireplace in reception
24-hour fitness centre
An indoor pool
Full-service spa
Massage/treatment rooms
Water slide
Banquet hall
Firepit
Outdoor furniture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
LED light bulbs
Recycling
Special features
Spa
UniverSpa has 12 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Restaurant - Boreal – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7 to 16 per person
Late check-out can be arranged for an extra charge (subject to availability)
Spa access is available for an extra charge of CAD 45
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 40.24 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:30 AM to 10:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854
Also known as
Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup
Frequently asked questions
Does Hôtel Universel in Rivière-du-Loup offer free cancellation for a full refund?
Yes, Hôtel Universel in Rivière-du-Loup does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Universel in Rivière-du-Loup?
Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM.
Are pets allowed at Hôtel Universel in Rivière-du-Loup?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 40.24 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel Universel in Rivière-du-Loup?
Yes, there's free self and extended parking. Electric car charging is available.
What are the check-in and check-out times at Hôtel Universel in Rivière-du-Loup?
Check-in start time: 4 PM; check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hôtel Universel in Rivière-du-Loup and nearby?
Have fun with nearby winter activities such as snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hôtel Universel in Rivière-du-Loup also has a water slide and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near Hôtel Universel in Rivière-du-Loup?
Yes, Restaurant - Boreal offers international cuisine.
What's the area around Hôtel Universel in Rivière-du-Loup like?
Hôtel Universel in Rivière-du-Loup is in the heart of Rivière-du-Loup, a short 19-minute walk from Musee du Bas St Laurent. Travellers say that the hotel is in a great location.
Hôtel Universel in Rivière-du-Loup Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
5 Jan 2025
Mélanie
Mélanie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Pool was the highlight. The hot tub could have been warmer but the slide stole the show!
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Diana
Diana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Mathieu
Mathieu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Steve
Steve, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Jean-Francois
Jean-Francois, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Stéphanie
Stéphanie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Dec 2024
party loud until 3 am. like loud
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Véronique
Véronique, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
belle expérience
je suis rester 1 nuit, la chambre était très belle et confortable, je recommande a tous!
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Danielle
Danielle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Élodie
Élodie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 Dec 2024
Bien, mais peu insonorisé
Chambres propres et confortables, mais peu insonnorisées. Party dans la chambre à côté jusqu'à 4h00 du matin, alors peu de sommeil... La piscine est bien, mais l'eau du spa super froide. Le restaurant sur place est excellent.
Jérôme
Jérôme, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
Pierre
Pierre, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Annie
Annie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Mohamed
Mohamed, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
One night stay
Great restaurant at this hotel
andrew
andrew, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Maude
Maude, 5-night business trip
Verified Hotels.com guest review
4/10 Fair
28 Nov 2024
Pas super...
Pas d'internet dans la chambre, le wifi était inutilisable, c'est vraiment ordinaire quand tu veux travailler le soir sur tes affaires...
Les chambre qui donne sur la piscine sente bcp le chlore et était surchauffé(j'ai pas choisi ça, c'est la seul qui restait) la baie vitrée donnant sur la piscine a vraiment une mauvaise isolation phonique, on entend le monde dans la piscine comme si la baie était ouverte jusqu'à 23h le soir!
Bref une expérience vraiment ordinaire...