Service was good, note the following: 1. hotel breakfast is across the street involving major crosswalks and no take away allowed. Detracts from convenience. 2. I booked a windowless room, great for sleeping but IMPOSSIBLE to maintain any type of internet connection. Called and requested resets the whole time, after 4-6 resets per night, I just gave up. Staff was extremely patient, but another MINUS. 3. Laundry is on the sky deck, elevator goes to FL9, then walk up to “loft” / deck. 4. Shower drainage required and had to be requested several times. 5. Lobby is on FL2, building is partially shared with office building. Despite above, comfortable and large room thus a 7.8-8.1 range is reasonable and a kit is for great attitude of service staff.