10/10 Exceptional
4 Jan 2025
The Wyndham Grand Phuket is a beautiful hotel. My room offered an impressive view of the sea, and each morning I was greeted by a mesmerizing landscape. The hotel is conveniently located near Phuket's old town and beach, facilitating easy access to taxis. The staff members were friendly and demonstrated a commitment to customer service. I particularly appreciated the innovative feature that allows guests to order food to their rooms through a mobile application. However, there is an area in need of improvement regarding room conditions. Upon my initial check-in, the first room I was assigned exhibited a moldy odor; nonetheless, upon bringing this issue to the attention of the staff, my room was promptly changed.
Roseline
Roseline, 3-night trip with friends
Verified Hotels.com guest review