Guests
All properties in Urbandale, Iowa, United States of America

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel in Urbandale with water park and indoor pool

  • Free WiFi and free parking
From
£69

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Room, 1 Queen Bed, Accessible, Non Smoking (Accessible) - Bathroom
  • Deluxe Room, 1 King Bed, Non Smoking, Poolside - Bathroom
  • Pool
Pool. Image 1 of 29.
1 / 29Pool
5000 Merle Hay Rd, Urbandale, 50322, IA, United States of America
6.8.Good.
  • Stayed at this hotel 3 separate nights over the past month. Live locally, but take my son…

    Oct 23, 2021

  • If you're looking to stay on the weekend be aware they are typically packed due to the…

    Oct 16, 2021

See all 501 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Convenient
Dining options
Safe
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 166 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Water park
  • Breakfast available

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Buccaneer Arena - 3.6 mi / 5.8 km
  • Iowa Gold Star Military Museum - 3.7 mi / 6 km
  • Des Moines Community Playhouse - 5.1 mi / 8.2 km
  • John and Mary Pappajohn Sculpture Park - 7.5 mi / 12.1 km
  • Iowa Hall of Pride - 8.5 mi / 13.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking, Pool View
  • Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Poolside
  • Room, 2 Queen Beds, Non Smoking, Poolside
  • Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)
  • Suite, 1 King Bed, Non Smoking, Poolside
  • Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

What’s around

Landmarks

  • Buccaneer Arena - 3.6 mi / 5.8 km
  • Iowa Gold Star Military Museum - 3.7 mi / 6 km
  • Des Moines Community Playhouse - 5.1 mi / 8.2 km
  • John and Mary Pappajohn Sculpture Park - 7.5 mi / 12.1 km
  • Iowa Hall of Pride - 8.5 mi / 13.7 km

Getting around

  • Des Moines International Airport (DSM) 18-min drive
map
See on map
5000 Merle Hay Rd, Urbandale, 50322, IA, United States of America

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Water park
  • Indoor pool
  • Waterslide
  • Arcade/game room

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Lift
  • ATM/banking

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Castaways Grill – On-site restaurant.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 10 for adults, and USD 4 and USD 10 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of USD 20 per pet, per night
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas for unvaccinated guests.

Contactless checkout is available.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted.

Also known as

  • Ramada Tropics Resort Moines Urbandale
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel
  • Ramada Tropics Resort Moines Urbandale
  • Ramada Tropics Resort Moines
  • Ramada Tropics Moines Urbandale
  • Ramada Tropics Moines
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel
  • Ramada Tropics Moines Urbandale
  • Ramada Tropics Moines
  • Ramada Tropics Resort Conf Center Wyndham Moines Urbandale
  • Ramada Tropics Resort Conf Center Wyndham Moines
  • Ramada Tropics Conf Center Wyndham Moines Urbandale
  • Ramada Tropics Conf Center Wyndham Moines
  • Ramada Tropics Resort Conference Center Des Moines
  • Ramada Tropics Conf Center Wy

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 14 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
  • You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an on-site restaurant, Castaways Grill. Nearby restaurants include Perkins (10-min walk), Bandit Burrito (15-min walk) and Sonic (15-min walk).
  • No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines has a water slide and an arcade.
6.8.Good.
  • 2.0.Poor

    Don't expect sleep or a well maintained room.

    I would like to warn everyone to stay away. The manager here is not helpful or honest. After a night of no sleep due to their unability to keep the children guest's from beating on our room doors. The night hotel desk worker didn't charge us for our stay. The next morning the night manager told us it was not charge but was upset about it. When Hotels.com contacted them they only approved 50%. I don't want anyone to have to be cheated like this so stay away if possible.

    Nicole, 1 night family trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I paid for a king sweet and just got a plain room. didn't get refunded for the difference!!

    1 night family trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Better off at motel 6!

    Absolutely the worst front desk service I have experienced. I believe they allowed their friends in for free to party all night - and we complained they knew who to call and we never even said the where they were? Pool closes at 9 pm for adults - hot tub jets don’t work - pretended to have restaurant closed for ducks unlimited banquet. Next morning said no - just no workers.

    Jill, 1 night business trip, Oct 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Stoney Creek night audit needing break not stress

    Hotel is decent ..they arent about finding you a good price..just whatevet the highest is.. i also work for a hotel and feel that the morning front d3sk people are rude. The night audit was extremely rude and acted like he was to good to get me a roll of toilet paper. I am also a night audit. But definitely not like they are here.

    1 night trip with friends, Oct 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Disappointed in arcade

    My only complaint would be that the arcade was only half functional, yet machines were turned on as if they were up and running. We would swipe the card, it would take the money but the game wouldn't work. One game had candy and the candy was so old and rock hard they kids couldn't eat it. Then the shop closed so the kids didn't get to case in their winnings. This was definitely a waste of money.

    Amanda, 1 night business trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Fun

    Staff is very friendly. Enjoyed our stay

    1 night trip, Sep 30, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Tried checking in early due to a music festival that would be running until after midnight. I didn’t want my room given away. Absolutely would not check me in even though I wouldn’t use the room for over 12 hours. When arriving at 1:20 am, I was told I was put down as a no show. I was supposed to get a poolside room with 2 queens and ended up with a room on the second floor with two full beds.

    Samantha, 1 night trip with friends, Sep 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The rooms are centered around a pirate themed pool complex which i imagine is a lot of fun for kids. However, the smell of chlorine was unlike anything i have ever experienced, burning eyes and throat and generally making it feel as if we were on the edge of a toxic cloud. Were it not for the fact that we arrived exhausted late in the evening and had to depart quite early, we would have gone elsewhere.

    Paul, 1 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Family weekend headache

    Had given our room away. No morning pool hours. Sink is loose in bathroom. No continental breakfast. Called front desk in morning, no answer.

    Noel, 1 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel stay

    The stay over all wasn’t terrible. The cleanliness of the room, especially the bathroom. There was stuff all over the floor, stuff in the toilet. I stepped on something metal and it went into my foot. Told the front desk about it and they wait there isn’t anyone there to clean it. The next day, it still hadn’t been cleaned up.

    Michele, 2 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

See all 501 reviews