Adjacent to a golf course, DoubleTree by Hilton Alice Springs is a great choice for a stay in Alice Springs. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hanuman, one of 2 restaurants, which serves Asian cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Farsi, Hindi, Japanese, Korean, Russian
At a glance
Hotel size
235 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) and wired internet access in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
2 restaurants
2 bars/lounges
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (7535 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Built in 2013
Safe-deposit box at front desk
Garden
Picnic area
24-hour fitness centre
Adjacent to a golf course
An outdoor pool
2 outdoor tennis courts
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 25+ Mbps) and wired Internet (surcharge)
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Hanuman – This restaurant specialises in Asian cuisine and serves lunch and dinner. Reservations are required.
Deck Eatery & Bar – This gastropub specialises in local and international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Saltbush – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Fees & policies
Optional extras
WiFi is available in guest rooms for AUD 9.95 per 24-hour period (rates may vary)
Wired internet access is available in guestrooms for AUD 9.95 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately AUD 29 per person
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Rollaway beds are available for AUD 45.0 per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Alice Springs DoubleTree
Alice Springs DoubleTree Hilton
Alice Springs Hilton
DoubleTree Alice Springs
DoubleTree Hilton Alice Springs
DoubleTree Hilton Hotel Alice Springs
Hilton Alice Springs
Hilton DoubleTree Alice Springs
DoubleTree Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Desert Springs
DoubleTree by Hilton Alice Springs Hotel Desert Springs
Frequently asked questions
Does DoubleTree by Hilton Alice Springs offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Alice Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Alice Springs?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at DoubleTree by Hilton Alice Springs?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Alice Springs?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Alice Springs?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and contactless check-out are available.
Is there an on-site casino at DoubleTree by Hilton Alice Springs?
No, this hotel doesn't have a casino, but Lasseters Casino (4-min walk) is nearby.
What is there to do at DoubleTree by Hilton Alice Springs and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. DoubleTree by Hilton Alice Springs also has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near DoubleTree by Hilton Alice Springs?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
Does DoubleTree by Hilton Alice Springs have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around DoubleTree by Hilton Alice Springs like?
DoubleTree by Hilton Alice Springs is a short 4-minute walk from Lasseters Casino and 10 minutes' walk from Alice Springs Golf Club.
DoubleTree by Hilton Alice Springs Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Nov 2024
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Suitable for our stay
It was fine for our needs. The pedestrian access to the car park was a pain as the key cards didn’t work and sometimes it took ages for someone to answer the intercom.
Room was fine and staff nice.
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Steven
Steven, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
The shower/bath combo is not good for me as I’m in my 70s so we won’t be returning
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
Good service and restaurants; prime location
Our room was very comfortable, and we had two very good dinners at the Australian-style restaurant. We enjoyed sitting on the patio around sunset and watching the birds and rabbits. Check-in did not go smoothly at all. Although our room was pre-paid, the hotel could not locate our reservation when we arrived. It took about two hours to get everything straightened out. Hotels.com staff on the phone was excellent in solving the issue and we don't think at fault in any way. The desk staff was also kind and helpful in finding the reservation. Still, this lost reservation cost us a couple hours of our sightseeing time and was not the desired way to arrive after a long flight. The dinners at the
Saltbush restaurant were great and service there was excellent. The pool looked beautiful, and I wished we had time to enjoy it. There is little to no concierge or tourist information available at the hotel. Still, the town is relatively small and we were able to use taxis to get around and explore it easily enough. We loved Alice Springs and the Hilton seems like one of the best choices available.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Aug 2024
The staff were great, although I found the texting to be a bit annoying. Good reception lounge area to wait for tour transfers. Comfortable bed, pillows all huge. Nice bathroom. I got an upgrade to a mountain view room which was nice. The view wasn’t that spectacular though. Faced mostly onto the golf driving range.
Gabrielle
Gabrielle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
only stayed one night. comfortable beds and clean. it was a sunday night and both restaurants were pretty busy. no real insight although the front staff were very friendly and helpful.
Rock
Rock, 1-night family trip
Verified Expedia guest review
6/10 Good
6 Aug 2024
A Cold Stay
I was at the Double Tree for about 10 days and sadly left a little underwhelmed with my experience. The facility is nice enough with a rather grand lobby which is home to two restaurants and a nice lounge area. The gym is fairly decent but unfortunately it requires you to leave the bldg to access it. The laundry facility is very convenient if you there for an extended stay but sadly two of the dryers weren't working which is a majoy inconvenience considering the laundry room was in heavy use resulting in wait times for a dryer unless you went early in the morning or late at night. The major letdowns were the heat not working in the room during my winter stay and soap suds from the shower coming up from the floor drain in the bathroom. I brought the heating issue to the front desk and it seemed that someone just came to the room and set the thermostat to 38 degrees which did absolutely nothing. On the plus side the staff was very nice and there are a couple restaurants and a casino within close walking distance. Unless you're a Hilton member I would recommend exploring the hotel by the casino on your next visit to the ASP.
David
David, 9-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
karen
karen, 1-night trip
Verified Expedia guest review
6/10 Good
21 Jul 2024
Basic reception skills lacking.
Pool area getting very shabby.
Restaurant staff the only redeeming feature of this facility
Richard
Richard, 2-night trip
Verified Wotif guest review
8/10 Very good
14 Jul 2024
The heated pool was not heated, thus was freezing.
Otherwise a good place to stay.
Ingo
Ingo, 1-night trip
Verified Expedia guest review
6/10 Good
12 Jul 2024
The hotel is dated even though renovations had been done recently. The bathroom had a new toilet, sink, taps; however, the tiling should have also been renovated and the bath tub removed for a walk in shower. I just can't understand why you would do half the job?
At the main entrance of the hotel there was a peddler sitting on the sidewalk selling goods while another was standing in the bushes.
The car park was frustrating as it was gated, but the swipe card never worked. This is a 3 star hotel at best.
Claire
Claire, 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 Jul 2024
Overall hotel and faculties where good. The access to rooms via parking lot not great and condition of parking lot was challenging to roll suitcases.
Livia
Livia, 1-night trip
Verified Expedia guest review
6/10 Good
31 May 2024
The $6 charge every time you used in-room dinning is an unethical gouge
Rod
Rod, 3-night trip
Verified Wotif guest review
10/10 Exceptional
25 May 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
Jandu
Jandu, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 May 2024
Clean, 5 star rooms
Martin
Martin, 2-night trip
Verified Wotif guest review
6/10 Good
24 Apr 2024
Charlie
Charlie, 3-night trip
Verified Wotif guest review
10/10 Exceptional
22 Apr 2024
Very clean hotel. Nice bar and restaurants! Our breakfast was included and it had lots of variety including a chef making to order omelettes, eggs, etc.
Lovely pool area! We would come back again!
Tracey
Tracey, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 Apr 2024
The check in staff was exceptional, the hotel looked great, the pool was in great shape, the breakfast staff and food was great, and the room was very nice.
The issue was we had no AC and it was too hot in the room to sleep. Reported issue the first morning, but no one came to fix it. Lucky the weather turned cooler.