Cardiff International Airport (CWL) - 66 min drive
Llansamlet Station - 6 min drive
Skewen Station - 6 min drive
Briton Ferry Station - 10 min drive
Restaurants
Tim Hortons - 10 min walk
McDonald's - 3 min drive
Joe's Ice Cream Parlour - 19 min walk
Burger King - 20 min walk
Colliers Arms - 17 min walk
About this property
Mercure Swansea Hotel
Located near a train station, Mercure Swansea Hotel is a great choice for a stay in Swansea. Guests looking for a bite to eat can visit The Brasserie, which serves breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travellers love the helpful staff.
Languages
English, Welsh
At a glance
Hotel size
119 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children's menu
Working away
Meeting rooms
Conference space (4564 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Brasserie – This brasserie serves breakfast and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea
Frequently asked questions
Does Mercure Swansea Hotel offer free cancellation for a full refund?
Yes, Mercure Swansea Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Swansea Hotel?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Swansea Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Swansea Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Swansea Hotel and nearby?
Mercure Swansea Hotel has a garden.
Are there restaurants at or near Mercure Swansea Hotel?
Yes, there's an on-site restaurant, The Brasserie.
What's the area around Mercure Swansea Hotel like?
Mercure Swansea Hotel is in Llansamlet, a short 3-minute walk from Celtic Trail.
Mercure Swansea Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
14 Nov 2024
Good but not great
Staff service was fantastic, the rooms were good, however I was in a handicap room which wasn't a problem but due to the way the hotel is structured, again a good thing, the handicap room is closest to the reception area so at night and morning there was a relative constant footfall of guests passing the room, not being noisy but not being quiet either. potentially could do with additional soundproofing for this room.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Poorly stocked bar
Two night stay overall good.
Much improved device and food compared to our stay two years ago.
If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea
The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas
robert
robert, 2-night trip
Verified Hotels.com guest review
4/10 Fair
31 Oct 2024
Not very impressed
The bathroom sink tap is stiff and squeaky. The fan sounds like it hasn't got long to live. There are stains on the bedroom carpet.
I had to request a blanket as the duvet was much too hot in the night. A blanket should be provided in rooms so that guests have the option to use whichever they prefer. As it was, I endured the first night poor quality sleep and was provided with a blanket for the second night.
On the positive side the beds are comfortable and Niall, the chap at the front desk was helpful and pleasant.
That said, I wouldn't recommend this hotel to anyone I know who was planning to visit Swansea. The remote location from the town centre is also a factor why I wouldn't endorse this hotel.
For what I was charged - £214 for two nights - I was expecting more.
ELIOT
ELIOT, 2-night trip
Verified Hotels.com guest review
4/10 Fair
29 Oct 2024
Basic rooms
Main bar area is decorated really nice. That is where the positives end.
Bedrooms are dated and dirty. In desperate need of an update.
Laura
Laura, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Perfect in every respect. Will definitely come back
SUSAN
SUSAN, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
Talfan
Talfan, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Oct 2024
Mohammed
Mohammed, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
Nice hotel
Nice hotel in a convenient location. Room nice and clean and comfortable.
Vicky
Vicky, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
Good location
Above average hotel, stayed a few times for work. Always friendly staff and clean room.
Vicky
Vicky, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Swansea visit
Family friendly and were welcoming of our pet dog
s
s, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
12 Oct 2024
Very poor experience, wouldn’t recommend.
Very poor. The lobby has clearly had an upgrade but is misleading. The room was very tired. Cool shower, very weak no pressure. Couldn’t change the temperature in the room as no thermostat. Breakfast , eggs were like solid plastic and inedible all had clearly not been refreshed for a while and breakfast was packed up half an hour early whilst eating (although was asked if I had had enough to be fair) and breakfast lights turned off which was a poor experience.
Rebecca
Rebecca, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Simon
Simon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
LISA
LISA, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sept 2024
Janice
Janice, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 Sept 2024
has seen better days
it was kinda run down hotel... has seen better days!
David
David, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 Sept 2024
Francesco
Francesco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Sept 2024
Dr C M
Dr C M, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Sept 2024
Kathleen
Kathleen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Aug 2024
It's a standard 4-star hotel, so I wasn't expecting too much. However, the hotel could definitely improve its cleanliness, especially when it comes to regular carpet cleaning, which seems to be overdue.
Kam Hang
Kam Hang, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Affordable and good
Helpful and friendly staff, hotel situated in nice quiet area
Justin
Justin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
Nice stay
Friendly staff, fast check in, good hotel location