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Occidental Bilbao

4.0 star property
Hotel with spa, near Guggenheim Museum Bilbao

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Photo gallery for Occidental Bilbao

Seasonal outdoor pool
Reception
Lobby
Meeting facility
Bar (on property)
In the heart of Bilbao, Occidental Bilbao offers an upscale retreat with a Mediterranean twist. Enjoy delicious meals at The Kitchen, relax on the terrace or in the garden, and rejuvenate with a body treatment at the spa. With free in-room WiFi and helpful staff always ready to assist you.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £51
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Radisson Collection Bilbao

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (311)
The price is £103
includes taxes & fees
9 Mar - 10 Mar
Radisson Collection Bilbao
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About the area

Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

What's nearby

  • Plaza Nueva - 14 min walk
  • Ribera Market - 17 min walk
  • Plaza Moyua - 5 min drive
  • Guggenheim Museum Bilbao - 6 min drive
  • San Mames Stadium - 7 min drive

Getting around

  • Bilbao (BIO) - 12 min drive
  • Vitoria (VIT) - 41 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 20 min walk
  • Bilbao-Abando Station - 21 min walk
  • Bilbao Zabalburu Station - 26 min walk
  • Santutxu Station - 7 min walk
  • Basarrate Station - 12 min walk
  • Casco Viejo Station - 13 min walk

Restaurants

  • ‪La Casa del Yogur - ‬8 min walk
  • ‪Auzoa - ‬8 min walk
  • ‪Errondaberri - ‬5 min walk
  • ‪Cafetería el Sauce - ‬5 min walk
  • ‪Zarata Jazz - ‬9 min walk

About this property

Occidental Bilbao

Occidental Bilbao puts you within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. You can visit the spa to indulge in massages, facials or aromatherapy, and The Kitchen serves Mediterranean cuisine. Other features include a bar/lounge, a fitness centre and a seasonal outdoor pool. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Santutxu Station is 7 minutes and Basarrate Station is 12 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 20 per day)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (11119 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1967
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Kitchen – This restaurant specialises in Mediterranean cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Spa access is available for an extra charge of EUR 20 per day

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 August to 22 August:
  • Spa

Parking

  • Self-parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 20 per person, per day
  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Access to the spa and gym facilities is limited to once per day per person.

Also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao offer free cancellation for a full refund?

Yes, Occidental Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental Bilbao?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Occidental Bilbao?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Occidental Bilbao?

Yes. Self-parking costs EUR 20 per day. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Occidental Bilbao?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Occidental Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (5-min drive) is nearby.

What is there to do at Occidental Bilbao and nearby?

Occidental Bilbao has a spa and a seasonal outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Occidental Bilbao?

Yes, The Kitchen offers Mediterranean cuisine.

What's the area around Occidental Bilbao like?

Occidental Bilbao is a short 7-minute walk from Santutxu Station and 13 minutes' walk from Plaza Miguel de Unamuno.

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Occidental Bilbao Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Would recommend
Great stay, staff very friendly, room a decent size and good location. Use of the gym and pool is an extra charge which I hadn’t realised when booking
Adam, 1-night trip

10/10 Exceptional

Extremely nice hotel. Would stay there again!
Michael, 1-night trip

10/10 Exceptional

Overall excellent
Robert, 3-night trip

10/10 Exceptional

Short break
Good location, nice hotel
Martin, 2-night trip

8/10 Very good

We came saturday instead of wednesday. Check-inn went fast, frontdesk employee was very kind and helped with getting a taxi.
Marian, 7-night trip

10/10 Exceptional

Secure undergroung parking eas excellent. This has 2 entrances - avoid the one that is accessed from small back streets as it was an unnearving drive to get to.
Paul, 4-night trip

10/10 Exceptional

We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Robert, 1-night trip

8/10 Very good

Plenty of setvices offered by the hotel, supportive staff, well linked with the city center
Enza, 3-night trip

8/10 Very good

We had a good time and a good diner our last evening. Breakfast excellent. Rooms proper.
Caroline, 4-night trip

10/10 Exceptional

It was a very comfortable hotel. We.will be staying there again after we visit other stops in Spain, before we fly home from the airport in Bilbao.
Robert, 2-night trip

10/10 Exceptional

Good option in Bilbao
Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
Martin, 1-night trip

10/10 Exceptional

Super hotel
Kristian, 5-night trip

8/10 Very good

Great location for using the Metro which is very close. Staff are pleasant and helpful.
Ubhayapriya, 3-night trip

6/10 Good

Business Trip
Hotel was good, clean, nice bar and restaurant, the only down side to the hotel was very poor Wifi connection, this kept tripping out which was very annoying
Graham, 2-night trip

8/10 Very good

Nice Hotel
Good hotel, good location, nice views of city. Unfortunately we chose to stay here because it had a pool but it was closed for our entire stay.
Robert, 4-night trip

10/10 Exceptional

Really enjoyed our stay. Very clean and modern everywhere in the hotel and rooms. Breakfast was great quality and value for money. Staff extremely friendly. Location is a little further out of the old town that we would have liked but there is a metro station very near and the walk is only 30 mins. To use the spa is extra, but all the info was very clear when we booked. I would recommend and stay again.
Philip, 4-night trip

10/10 Exceptional

Amazing helpful friendly staff. Hotel in good location - 15 min walk down into old town. Great facilities
tracey, 2-night trip

8/10 Very good

Good location in Bilbao. Super friendly and service oriented staff. Wonderful breakfast buffet. Really a shame that the outdoor pool was closed even though heavily advertised with on booking and hotel site, in a week when day time temp was 30 deg C. Car park is expensive at € 20 / night.
Paul, 7-night trip

10/10 Exceptional

Is a very good hotel, nice rooms, comfortable, good bathroom, soft nice beds, what I believe is completely out of range, is the parking rate, super super expensive .

8/10 Very good

Nice rooms and clean. The restaurant and the breakfast was a disaster. All the table were a mess every morning and only 1 staff working. The dinner wasn´t that good either. Small portion of entrecote and the salad was old pieces of lettuce.
Saba, 3-night trip

10/10 Exceptional

Excellent
Excellent hotel with great service. We arrived in the middle of the night after 19 hours on the road and the staff on the front desk couldn't have been more friendly or welcoming. And super efficient. Lovely hotel in a great location. Comfortable rooms. Recommended
Mark, 1-night trip

6/10 Good

Occidental Bilbao
The hotel is clean and functional, within a 15 minute walk of the old town. The area around the hotel is quite run down, there’s a metro stop about mins walk away. Rooms are small but the en suites are good. Gym and spa are not part of the hotel but in a separate part of the basement, hotel guests must pay extra to use them each time they visit.
Jody, 3-night trip

8/10 Very good

Excellent service
We arrived after a 19 hour drive in the middle of the night and the check in staff were amazing. So friendly and efficient. The hotel is very nice, well located and the rooms are very pleasant. Recommended
M, 1-night trip

8/10 Very good

A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut. Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.
Ian, 2-night trip

10/10 Exceptional

Fabulous
Jayne, 1-night trip