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All properties in Southampton, England, United Kingdom

DoubleTree by Hilton Hotel Southampton

Suburban hotel with restaurant, near University of Southampton

  • Free WiFi
From
£76

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  • DoubleTree by Hilton Hotel Southampton
  • DoubleTree by Hilton Hotel Southampton
  • Room, 1 Queen Bed, Non Smoking - Bathroom
  • Room, 1 Queen Bed, Accessible - Bathroom
  • DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Hotel Southampton. Image 1 of 27.
1 / 27DoubleTree by Hilton Hotel Southampton
Bracken Place, Southampton, SO16 3NG, England, United Kingdom
6.8.Good.
  • Clean and staff friendly hotel. Air-conditioned, very quiet,comfortable bad, good size of…

    Sep 24, 2021

  • Tired Breakfast hygiene risk due to temperatures and also poorly stocked. Sink blocked…

    Sep 17, 2021

See all 254 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Convenient
Easy parking
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 135 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • University of Southampton - 19-min walk
  • Southampton Solent University - 3.4 mi / 5.5 km
  • Mayflower Theatre - 3.7 mi / 5.9 km
  • WestQuay Shopping Centre - 4.2 mi / 6.7 km
  • Southampton Cruise Terminal - 4.7 mi / 7.6 km
  • Marwell Zoo - 8.7 mi / 13.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible
  • Family Room, 1 Queen Bed, Non Smoking
  • Deluxe Twin Room, Non Smoking

What’s around

Landmarks

  • University of Southampton - 19-min walk
  • Southampton Solent University - 3.4 mi / 5.5 km
  • Mayflower Theatre - 3.7 mi / 5.9 km
  • WestQuay Shopping Centre - 4.2 mi / 6.7 km
  • Southampton Cruise Terminal - 4.7 mi / 7.6 km
  • Marwell Zoo - 8.7 mi / 13.9 km
  • Winchester Cathedral - 9.1 mi / 14.7 km
  • University of Winchester - 9.4 mi / 15.1 km
  • Paultons Family Theme Park - Home of Peppa Pig World - 11.9 mi / 19.2 km
  • Beaulieu National Motor Museum - 18.1 mi / 29.1 km

Getting around

  • Southampton (SOU) 10-min drive
  • Bournemouth (BOH-Bournemouth Intl.) 45-min drive
  • Eastleigh Station 5-min drive
  • Southampton St Denys Station 6-min drive
  • Southampton Swaythling Station 7-min drive
map
See on map
Bracken Place, Southampton, SO16 3NG, England, United Kingdom

At a glance

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Up to 75 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5 per night)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Golfing nearby

Working away

  • Business centre
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 6728
  • Conference space size (meters) - 625

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built – 1990
  • Lift
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Italian
  • Polish
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bracken Place Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Bracken Place Bar – This bar serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 10 per person (approximately)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self-parking costs GBP 5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Hilton Southampton Hotel
  • Southampton Hilton International
  • DoubleTree Hilton Southampton
  • DoubleTree by Hilton Hotel Southampton Hotel
  • DoubleTree by Hilton Hotel Southampton Southampton
  • DoubleTree by Hilton Hotel Southampton Hotel Southampton
  • Hilton Southampton
  • DoubleTree Hilton Hotel Southampton
  • DoubleTree Hilton Southampton
  • DoubleTree by Hilton Hotel Southampton Hotel
  • DoubleTree by Hilton Hotel Southampton Southampton
  • DoubleTree by Hilton Hotel Southampton Hotel Southampton
  • Hilton International Southampton
  • Hilton Southampton Hotel Southampton

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Hotel Southampton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 5 per night.
  • Yes, pets are welcome, with a maximum weight of 34 kg per pet. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant that offers garden views. Nearby restaurants include The Malvern (2 mi), Bangla Indian Tandoori (2 mi) and The Chippy (2 mi).
  • No, this hotel doesn't have a casino, but Grosvenor Casino (9-min drive) is nearby.
  • Recommended spots to visit include University of Southampton (1 mi) and Southampton Solent University (3.4 mi), along with Mayflower Theatre (3.7 mi) and WestQuay Shopping Centre (4.2 mi).
6.8.Good.
  • 4.0.Fair

    Rundown and lifeless

    Overall this hotel is pretty souless and rooms are very run down. We stayed as a family for its close proximity to paultons park, but i wouldnt come back. Check in staff were very polite, professional. But it took 20 minutes to find anyone to serve at the bar. Milk given for the tea and coffee was bad (and soya which my brother is illergic too). Was another 20 minutes before anyone came to resolve that. My room 803 smelt very damp and musky, sink and bath didnt drain away. The beds were very uncomfortable and towels stained. We also returned after breakfast to find our door wide open with the house keeping trolley outside, even though it was only 9am and we hadnt checked out. We cancelled our dinner reservation due to the milk situation and found a wonderful pub 2 minutes away called the chilworth arms. Breakfast at the hotel (included with our stay) was very nice. Overall i wouldnt recommend this hotel, especially for younger families. It has a lot of potiental but no life, or staff and rooms need a full refurbishment.

    Amy, 1 night family trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Shower unuseable - scolding hot No breakfast tea or coffee!

    1 night trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Be careful what you choose for !

    The stay was not so good. The rooms were full of cob webs and I think the last deep cleaning was done ages ago. Beds were not comfortable & the housekeeping did us no favour too.

    Arihant, 2 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Somewhere to sleep

    Perfect place to stay with the family. Wasn’t too far to travel when doing our daily trips to Portsmouth/isle of Wight and kids activities around Southampton.

    Danna, 4 night family trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good but could be cleaner

    The hotel room was lovely but dirty. My husband picked up a lot of plastic from the floor and it took 8 disinfectant wipes to clean the bath the brown ring around it was so terrible. Other than that it was a nice stay.

    1 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice stay.

    Nice room, good friendly staff, parking charge a bit steep for an on-site hotel owned car park.

    R, 3 night trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel was clean and comfortable

    Ari, 2 night family trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It’s was the worst ever place I stayed. Such a big brand Hilton 4star. But they had no water in the room. The bathroom was so dirty. The sink was overflowing . Did call reception and let them know. They said they would give full refund but hotels.com hasn’t refunded anything yet. Very disappointed

    Diandra, 1 night trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed

    Small rooms. Had family of 3 and it was claustrophobic, and very warm. Had to have aircon on constantly which gave us all a sore and dry throat. Got charged twice for the 4 day stay. And although the money was refunded, it took a week to go back to my account. Overall quite disappointed.

    Debra, 4 night family trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Family stay

    Hotel looked good on arrival confusing at checkin, when we asked if we could just paid there and then for the room. The manager came over to sort things out and I told him about my daughter's intolerant and ensure she had oats milk for breakfast. Room was ok a bit dusty, thought because of the virus they would have had antibacterial handwash or sanitiser within the room. When asked at reception the lady was most accommodating and gave me a bottle of hand sanitiser. Breakfast was ok, however was a little disappointed when I asked for poached egg to be told they did not do it. When I asked another restaurant staff they said they would ask the chef and it would take 15 minutes to do, but by the time the poached egg came my family was ready to go back to their rooms. Apart from that, the receptionist and managers were very helpful and took time out to listen to their guest and was prompted to put things right. House keeping was amazing, especially the manager of house keeping that came to get a so called tarantula out of the kids bathroom (it was not a tarantula but a big spider). Would stay here again.

    Andrea, 3 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

See all 254 reviews