DoubleTree by Hilton Hotel Southampton

Photo gallery for DoubleTree by Hilton Hotel Southampton

Reception
Twin Room, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of DoubleTree by Hilton Hotel Southampton

DoubleTree by Hilton Hotel Southampton

4.0 star property
4-star hotel with restaurant, near University of Southampton

7.2/10 Good

988 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is £81
Price available on 2/10/2022
Map
Bracken Place, Chilworth, Southampton, England, SO16 3NG
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 14 meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Snack bar/deli
  • Laundry service
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • University of Southampton - 3 min drive
  • WestQuay Shopping Centre - 16 min drive
  • Southampton Cruise Terminal - 17 min drive
  • Winchester Cathedral - 16 min drive
  • New Forest National Park - 17 min drive
  • Paultons Family Theme Park - Home of Peppa Pig World - 25 min drive
  • Beaulieu National Motor Museum - 32 min drive

Getting around

  • Southampton (SOU) - 9 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 46 min drive
  • Southampton Swaythling Station - 4 min drive
  • Eastleigh Station - 5 min drive
  • Southampton St Denys Station - 6 min drive

About this property

DoubleTree by Hilton Hotel Southampton

4-star hotel near the airport, refurbished in 2022
Consider a stay at DoubleTree by Hilton Hotel Southampton and take advantage of shopping on site, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self-parking (surcharge) and 14 meeting rooms
  • Wedding services, concierge services and express check-out
  • A 24-hour front desk, a lift and luggage storage
  • Guest reviews speak highly of the location
Room features
All guest rooms at DoubleTree by Hilton Hotel Southampton offer comforts, such as 24-hour room service and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with deep-soaking baths and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

English, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs only, up to 75 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 14 meeting rooms
  • Conference space (6728 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1990
  • Fireplace in lobby

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Italian
  • Polish
  • Spanish

Room amenities

Be entertained

  • 43-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bracken Place Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bracken Place Bar – This bar serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 10 per person (approximately)

Parking

  • Self-parking costs GBP 5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Hotel Southampton Hotel
DoubleTree by Hilton Hotel Southampton Southampton
DoubleTree by Hilton Hotel Southampton Hotel Southampton

Frequently asked questions

Does DoubleTree by Hilton Hotel Southampton offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Southampton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Southampton?
As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Southampton on 2 Oct 2022 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Southampton?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Hotel Southampton?
Yes, dogs stay for free, with a maximum weight of 75 lbs per pet. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Southampton?
Yes. Self-parking costs GBP 5 per night.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Southampton?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Hotel Southampton?
No, this hotel doesn't have a casino, but Grosvenor Casino (9-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel Southampton and nearby?
Recommended spots to visit include University of Southampton (1.3 mi) and Solent University (3.3 mi), along with Mayflower Theatre (3.8 mi) and WestQuay Shopping Centre (4.3 mi).
Are there restaurants at or near DoubleTree by Hilton Hotel Southampton?
Yes, there's an on-site restaurant that offers garden views. Nearby restaurants include The Malvern (2 mi), Bangla Indian Tandoori (2 mi) and The Chippy (2 mi).
Does DoubleTree by Hilton Hotel Southampton have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around DoubleTree by Hilton Hotel Southampton like?
DoubleTree by Hilton Hotel Southampton is a short 9-minute drive from Southampton (SOU) and 18 minutes' walk from Stoneham Golf Club. Travellers give top marks for the hotel's prime location.

Overall score and ratings

7.2

Good

8.1/10

Cleanliness

7.8/10

Staff & service

6.9/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Not great. Will not be returning.
Paid parking? Not a great start for a Hilton. Receptionist was bland, no smiles. She simply processed us. One would get more interaction from an Aldi cashier. The room was fine. Clean and well appointed. The restaurant and bar was understaffed and clearly creaking under the pressure of guest numbers. We have up waiting to be serv d for a drink after 15 minutes . The bartender was clearly out of his depth and hellishly slow .Our waiter in the restaurant was so rushed that after 40 minutes of us waiting and seeing people who sat down after us enjoy their mains he came over to ask us again what we ordered and had to admit he forgot to put our order through. Another 30 minutes and just before I placed a Domino's order the food arrived. In fairness the food was good. Apologies and 50% off meal were given unprompted which says more about the waiter than the hotel. No managers in sight or contact at any point. We will find different accommodation for future stays.
Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pre Cruise Stay
Arrived after a long drive. Room was ready and check in quick and easy. Given warm 'welcome cookies' that were lovely. First impressions were fantastic. We chose a twin room. Room was a bit dark but didn't really bother us as only staying one night. Bathroom was good. Main issue we're the bed. They were so hard. Awful sleep, might as well have slept on the floor. Pillows were great though. Unfortunately we wouldn't stay again. Was about 20 mins from the port.
Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Looking tired in many areas and service is slippin
The hotel seems to be slipping in standards every time I come here. It’s looking tired in many areas, the food is lacklustre and the service this weekend was pretty poor. Not enough staff in the restaurant/bar areas and the kitchen wait times were nearly an hour. Such a shame as was a previously a nice hotel in a good location.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kevin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

manohar, 1-night trip
Verified Hotels.com guest review