8/10 Very good
not bad
Kadriia
Kadriia, 1-night trip
Eden Plaza Kensington
Hotel with restaurant, near Natural History Museum
Eden Plaza Kensington offers a tranquil retreat amidst the bustling city. Enjoy a relaxing breakfast, sip on your favorite cocktail at the bar, or dine in style at the restaurant. Take advantage of dry cleaning services and luggage storage for added convenience.
Good
Popular amenities
- Airport transfer
- Parking available
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Bar
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Airport shuttle
- Area shuttle
- 24-hour front desk
- Coffee/tea in a common area
- Computer station
- Front desk safe
- Laundry service
- Concierge services
- Luggage storage
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Daily housekeeping
- Lift
- In-room climate control (air conditioning)
Room options
Check availability for these dates
Showing 10 of 10 rooms
Standard Single Room
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- 7 sq m
- Sleeps 1
- 1 Single Bed
Standard Double Room, 1 Double Bed
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- 10 sq m
- Sleeps 2
- 1 Double Bed
City Twin Room
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- 13 sq m
- Sleeps 2
- 2 Single Beds
Economy Single Room, 1 Single Bed, No Windows
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- Sleeps 1
- 1 Single Bed
Triple Room, Multiple Beds
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- Sleeps 3
- 1 Large Single Bed and 1 Single Bed
Quadruple Room, Multiple Beds
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- Sleeps 4
- 1 Double Bed and 2 Single Beds
Small Double Room, 1 Large Single Bed
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- City view
- Sleeps 2
- 1 Double Bed
City Double Room, 1 Double Bed
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- Sleeps 2
- 1 Double Bed
Executive Double Room, 1 Double Bed
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- Sleeps 2
- 1 Double Bed
Executive Twin Room, 2 Single Beds
Highlights
Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Cable channels
Desk
- Sleeps 2
- 2 Single Beds
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About the area
68-69 Queen's Gate, South Kensington, London, England, SW7 5JT
About this property
Eden Plaza Kensington
Eden Plaza Kensington puts you in a great location, within a short 10-minute walk of Natural History Museum and Kensington High Street. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Imperial College London and Kensington Gardens are within a short 10-minute walk. The property is only a short walk to public transportation: Gloucester Road Underground Station is 3 minutes and South Kensington Underground Station is 6 minutes.
At a glance
Property amenities
Room amenities
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Eden Plaza Kensington Reviews
Good
8.2
Cleanliness
9.2
Location
8.0
Staff & service
7.6
Property conditions & facilities
Popular mentions
LocationRoomValueLobbyService staffBedCouplesCleanlinessViewBreakfast10/10 Exceptional
Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Tiffany
Tiffany, 18-night trip
10/10 Exceptional
The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
Nawaf
Nawaf, 3-night trip
10/10 Exceptional
Good London Hotel
As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
James
James, 1-night trip
8/10 Very good
Very friendly and helpful front of house staff and location is great. Would stay again.
Verified traveller
1-night trip
8/10 Very good
My Stay at Eden Plaza Kensington
From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London.
All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
Simon
Simon, 1-night trip
4/10 Fair
I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
Verified traveller
2-night trip
6/10 Good
beware of tiny family rooms
Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
Valentin
Valentin, 1-night trip
6/10 Good
Very small room but clean and in a great position
john
john, 1-night trip
2/10 Poor
Bad experience
The service was not good
The tv was glitchey on every channel
The shower leaked everywhere and flooded the bathroom
The bath taps were very loose
I cut my leg on the toilet roll holder as tmits over the top of the toilet
Live socket with no wire for the kettle
Emily
Emily, 2-night trip
10/10 Exceptional
Great location.
Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again.
Nathan
Nathan, 1-night trip
10/10 Exceptional
Love it here
An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month.
Roel
Roel, 3-night trip
10/10 Exceptional
Helpful and nice
Verified traveller
1-night trip
6/10 Good
The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price.
Verified traveller
1-night trip
8/10 Very good
Good
Good no frill and no bar because of COVID but clean and comfortable
Sean
Sean, 2-night trip
10/10 Exceptional
Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay
Paul
Paul, 1-night trip
10/10 Exceptional
Good attitude to welcome guests.
Verified traveller
9-night trip
2/10 Poor
worst hotel ever
staff attitude was bad, bed is super soft and uncomfortable, the view is bad
hiu tung
hiu tung, 1-night trip
6/10 Good
Great location for tourists
An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right.
Marcus
Marcus, 9-night trip
8/10 Very good
It’s Chinese government’s territory.
Full of wumao, propaganda, defamation and poison gas.
Fixing ventilation and air con doesn’t help because they put gas in corridor.
Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand.
Police not picking up call & idk what is the reception doing.
Security depends on attitude, not tools.
Verified traveller
13-night trip
6/10 Good
Room was too hot and couldn't control air con
Overall the hotel was nice. The only thing was that it didn't say in the description that it's a small double bed otherwise I would've got the twin room. Air con was controlled by the reception so we couldn't turn it on or control it from the room which was ridiculous cos it was really hot at night even though I went down to ask to turn the aircon up cos it was too hot. The morning when we was checking out the air con was turned off at 7am and we had to ring and ask them to turn it back on. It seemed ridiculous why we couldn't just control it from the room since we couldn't sleep where it was too hot in the room at night. The air con only went on for 10mins every hour.
Liam
Liam, 2-night trip
6/10 Good
Noiser than expected.
This hotel is located on the corner of a very busy road. The traffic is intense at day and night, either on a week or weekend day. The windows are not double glazed. Car noises coming from the road do disturb, especially if you are a light sleeper.
The bed was comfortable and clean. The towel hangers and the shower head are too high. An additional small and mobile shower would be helpful. The water pressure is good, though. The sink is too small.
The receptionists were friendly, polite and professional.
Viviane
Viviane, 2-night trip
6/10 Good
Breakfast should be available.
L
L, 4-night trip
10/10 Exceptional
Great value
Excellent value hotel in a great location. Functional room with comfortable bed.
Christopher
Christopher, 2-night trip
8/10 Very good
Hotel was great for the price only thing I would suggest is getting the carpets cleaned and the shower head other than that could not fault ur bargain and only a short 5 mins stroll to Gloucester Road tube and bus stop outside
Stephen
Stephen, 1-night trip
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