Eden Plaza Kensington offers a tranquil retreat amidst the bustling city. Enjoy a relaxing breakfast, sip on your favorite cocktail at the bar, or dine in style at the restaurant. Take advantage of dry cleaning services and luggage storage for added convenience.
68-69 Queen's Gate, South Kensington, London, England, SW7 5JT
What's nearby
Cromwell Road - 1 min walk - 0.1 km
Natural History Museum - 4 min walk - 0.4 km
Imperial College London - 4 min walk - 0.4 km
Kensington High Street - 9 min walk - 0.8 km
Hyde Park - 13 min walk - 1.2 km
Getting around
Heathrow Airport (LHR) - 34 min drive
London (LCY-London City) - 66 min drive
London (LTN-Luton) - 85 min drive
Gatwick Airport (LGW) - 89 min drive
London (STN-Stansted) - 109 min drive
London (SEN-Southend) - 114 min drive
Kensington (Olympia) Underground Station - 3 min drive
Kensington (Olympia) Station - 4 min drive
West Brompton Station - 21 min walk
Gloucester Road Underground Station - 3 min walk
South Kensington Underground Station - 6 min walk
Earl's Court Station - 15 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Fait Maison - 5 min walk
Caffè Nero - 5 min walk
Fraser Suites Queens Gate - 1 min walk
Starbucks - 3 min walk
Wingstop Gloucester Road - 3 min walk
About this property
Eden Plaza Kensington
When you stay at Eden Plaza Kensington, you'll be in a great location, within a short 10-minute walk of Natural History Museum and Kensington High Street. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Imperial College London and Victoria and Albert Museum are within a short 10-minute walk. The property is only a short walk to public transportation: Gloucester Road Underground Station is 3 minutes and South Kensington Underground Station is 6 minutes.
At a glance
DONE
Hotel size
80 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site parking is limited
Off-site parking within 328 ft (GBP 50 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2010
Safe-deposit box at front desk
Bike parking
Accessibility
Lift
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
22-inch LED TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
LED light bulbs
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 5.95 for children
Airport shuttle service is offered for an extra charge of GBP 99 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)
Renovations and closures
This property is closed from 25 April 2023 to 30 April 2024 (dates subject to change).
Children & extra beds
Airport shuttle service for children up to age 10 costs GBP 99 (one-way)
Guests must contact this property in advance to reserve cots/infant beds
Parking
Parking is available nearby and costs GBP 50 per day (328 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Eden Plaza
Eden Plaza Hotel
Eden Plaza Hotel London
Eden Plaza London
Hotel Eden Plaza
Eden Plaza Kensington Hotel London
Eden Plaza Kensington London, England
Eden Plaza Kensington Hotel
Eden Plaza Kensington
Eden Plaza Kensington Hotel
Eden Plaza Kensington London
Eden Plaza Kensington Hotel London
Frequently asked questions
Is Eden Plaza Kensington currently open?
This property is closed from 25 April 2023 to 30 April 2024 (dates subject to change).
Does Eden Plaza Kensington offer free cancellation for a full refund?
Yes, Eden Plaza Kensington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eden Plaza Kensington?
Sorry, pets aren't allowed.
Is parking offered on site at Eden Plaza Kensington?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Eden Plaza Kensington?
Yes, an airport shuttle is available. The charge is GBP 99 per vehicle one-way.
What are the check-in and check-out times at Eden Plaza Kensington?
Check-in start time: 2:00 PM; check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Contactless check-out is available.
What is there to do at Eden Plaza Kensington and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Eden Plaza Kensington?
Yes, there's an on-site restaurant.
What's the area around Eden Plaza Kensington like?
Eden Plaza Kensington is in London City Centre, a short 3-minute walk from Gloucester Road Underground Station and 9 minutes' walk from Kensington High Street.
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Reviews
Eden Plaza Kensington Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.2
Location
8.0
Staff & service
7.6
Property conditions & facilities
Popular mentions
Location
Room
Value
Lobby
Service staff
Bed
Cleanliness
Couples
Shower
View
Reviews
Verified
8/10 Very good
5 Nov 2021
not bad
Kadriia
Kadriia, 1-night trip
Verified
10/10 Exceptional
26 Sept 2021
Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Tiffany
Tiffany, 18-night trip
Verified
10/10 Exceptional
6 Jul 2021
The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
Nawaf
Nawaf, 3-night trip
Verified
10/10 Exceptional
5 Jul 2021
Good London Hotel
As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
James
James, 1-night trip
Verified
8/10 Very good
5 Jul 2021
Very friendly and helpful front of house staff and location is great. Would stay again.
Verified traveller
1-night trip
Verified
8/10 Very good
2 Jul 2021
My Stay at Eden Plaza Kensington
From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London.
All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
Simon
Simon, 1-night trip
Verified
4/10 Fair
1 Jul 2021
I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
Verified traveller
2-night trip
Verified
6/10 Good
1 Jul 2021
beware of tiny family rooms
Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
Valentin
Valentin, 1-night trip
Verified
6/10 Good
29 Jun 2021
Very small room but clean and in a great position
john
john, 1-night trip
Verified
2/10 Poor
27 Jun 2021
Bad experience
The service was not good
The tv was glitchey on every channel
The shower leaked everywhere and flooded the bathroom
The bath taps were very loose
I cut my leg on the toilet roll holder as tmits over the top of the toilet
Live socket with no wire for the kettle
Emily
Emily, 2-night trip
Verified
10/10 Exceptional
27 Jun 2021
Great location.
Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again.
Nathan
Nathan, 1-night trip
Verified
10/10 Exceptional
25 Jun 2021
Love it here
An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month.
Roel
Roel, 3-night trip
Verified
10/10 Exceptional
24 Jun 2021
Helpful and nice
Verified traveller
1-night trip
Verified
6/10 Good
21 Jun 2021
The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price.
Verified traveller
1-night trip
Verified
8/10 Very good
21 Jun 2021
Good
Good no frill and no bar because of COVID but clean and comfortable
Sean
Sean, 2-night trip
Verified
10/10 Exceptional
20 Jun 2021
Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
17 Jun 2021
Good attitude to welcome guests.
Verified traveller
9-night trip
Verified
2/10 Poor
16 Jun 2021
worst hotel ever
staff attitude was bad, bed is super soft and uncomfortable, the view is bad
hiu tung
hiu tung, 1-night trip
Verified
6/10 Good
15 Jun 2021
Great location for tourists
An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right.
Marcus
Marcus, 9-night trip
Verified
8/10 Very good
14 Jun 2021
It’s Chinese government’s territory.
Full of wumao, propaganda, defamation and poison gas.
Fixing ventilation and air con doesn’t help because they put gas in corridor.
Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand.
Police not picking up call & idk what is the reception doing.
Security depends on attitude, not tools.
Verified traveller
13-night trip
Verified
6/10 Good
14 Jun 2021
Room was too hot and couldn't control air con
Overall the hotel was nice. The only thing was that it didn't say in the description that it's a small double bed otherwise I would've got the twin room. Air con was controlled by the reception so we couldn't turn it on or control it from the room which was ridiculous cos it was really hot at night even though I went down to ask to turn the aircon up cos it was too hot. The morning when we was checking out the air con was turned off at 7am and we had to ring and ask them to turn it back on. It seemed ridiculous why we couldn't just control it from the room since we couldn't sleep where it was too hot in the room at night. The air con only went on for 10mins every hour.
Liam
Liam, 2-night trip
Verified
6/10 Good
8 Jun 2021
Noiser than expected.
This hotel is located on the corner of a very busy road. The traffic is intense at day and night, either on a week or weekend day. The windows are not double glazed. Car noises coming from the road do disturb, especially if you are a light sleeper.
The bed was comfortable and clean. The towel hangers and the shower head are too high. An additional small and mobile shower would be helpful. The water pressure is good, though. The sink is too small.
The receptionists were friendly, polite and professional.
Viviane
Viviane, 2-night trip
Verified
6/10 Good
6 Jun 2021
Breakfast should be available.
L
L, 4-night trip
Verified
10/10 Exceptional
6 Jun 2021
Great value
Excellent value hotel in a great location. Functional room with comfortable bed.
Christopher
Christopher, 2-night trip
Verified
8/10 Very good
6 Jun 2021
Hotel was great for the price only thing I would suggest is getting the carpets cleaned and the shower head other than that could not fault ur bargain and only a short 5 mins stroll to Gloucester Road tube and bus stop outside