The Pontchartrain Hotel

Pet-friendly hotel with 3 restaurants, connected to a railway/underground station, near Magazine Street

Choose dates to view prices

Tue 27 Jan
Wed 28 Jan
January 2026
21
February 2026
On the famous Magazine Street, The Pontchartrain Hotel offers a stylish retreat with 2 bars and 3 on-site restaurants serving American cuisine. Connect to in-room WiFi, take advantage of laundry services, and enjoy express check-out.
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (10)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Valet parking
  • Coffee shop/cafe
  • 24-hour front desk
  • ATM/banking services
  • Laundry service
  • Luggage storage
  • Porter/bellhop
  • Banquet hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service
£102
includes taxes & fees
26 Jan - 27 Jan

Room options

Showing 10 of 10 rooms
Shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
  • Sleeps 1
  • 1 King Bed
Shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, individually decorated
Standard Room, 1 King Bed (Clio King) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

Excellent

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
Shower, free toiletries, hair dryer, bathrobes
Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated
Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 King Bed (Calliope King Suite)

Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Private bathroom
Hairdryer
  • 65 sq m
  • Sleeps 2
  • 1 King Bed
Shower, free toiletries, hair dryer, bathrobes
Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds (Erato Double)

Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
Deluxe Room, 1 King Bed, City View (Clio King City View) | City view
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
Shower, free toiletries, hair dryer, bathrobes
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
Shower, free toiletries, hair dryer, bathrobes
Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated
Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Thalia Family Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
Shower, free toiletries, hair dryer, bathrobes
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
  • 93 sq m
  • Sleeps 4
  • 2 King Beds
Shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Private bathroom
Hairdryer
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

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St Charles Coach House, an Ascend Collection Hotel
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About the area

Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • Magazine Street - 8 min walk - 0.7 km
  • National World War II Museum - 16 min walk - 1.4 km
  • Caesars Superdome - 2 min drive - 2.2 km
  • Ernest N. Morial Convention Center - 3 min drive - 2.2 km
  • Port of New Orleans - 3 min drive - 2.6 km

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • St. Charles at Josephine Stop - 1 min walk
  • St. Charles at St. Andrew Stop - 1 min walk
  • Saint Charles at Jackson Stop - 2 min walk

Restaurants

  • ‪Hot Tin - ‬1 min walk
  • ‪Houston's Restaurant - ‬3 min walk
  • ‪Tacos & Beer - ‬6 min walk
  • ‪Igor's Bar And Grill - ‬1 min walk
  • ‪Burger King - ‬6 min walk

About this property

The Pontchartrain Hotel

The Pontchartrain Hotel puts you a short five-minute drive from Ernest N. Morial Convention Center and Port of New Orleans. Guests looking for a bite to eat can visit Silver Whistle Cafe, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Also, Caesars Superdome and Canal Street are a short five-minute drive away. Fellow travellers say great things about the helpful staff and restaurant. The property is only a short walk from public transportation: St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are steps away.

At a glance

Hotel size

    • 106 rooms
    • Arranged over 13 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site valet parking (USD 55.69 per day; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop

What to do

  • Free use of nearby fitness centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1927
  • ATM/banking
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 97
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Silver Whistle Cafe – This café specialises in American cuisine and serves breakfast, lunch and light fare.
Jack Rose – This fine-dining restaurant specialises in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bayou Bar – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Open daily.
Hot Tin – On-site rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 23.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Nearby fitness centre access
    • Phone calls (may be limited)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Valet parking costs USD 55.69 per day with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Does The Pontchartrain Hotel offer free cancellation for a full refund?

Yes, The Pontchartrain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Pontchartrain Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Pontchartrain Hotel?

Yes. Valet parking costs USD 55.69 per day.

What are the check-in and check-out times at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at The Pontchartrain Hotel?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are both nearby.

What is there to do at The Pontchartrain Hotel and nearby?

The Pontchartrain Hotel has 2 bars.

Are there restaurants at or near The Pontchartrain Hotel?

Yes, there are 3 on-site restaurants, featuring American cuisine.

What's the area around The Pontchartrain Hotel like?

The Pontchartrain Hotel is in Lower Garden District, a short 1-minute walk from St. Charles at Josephine Stop and 16 minutes' walk from National World War II Museum. Travellers say that the hotel is in a great location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

The Pontchartrain Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities

What guests liked

  • The on-site restaurants and dining options were highly praised for their quality, convenience, and variety. (20 reviews)
  • Breakfast at the property was consistently described as amazing, great, and perfect with many reviewers raving about the food and service. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationRestaurantRooftop barBarFoodBedViewAmbience

8/10 Very good

Clean rooms, nice staff, great bars in the hotel.
Amy, 5-night trip

10/10 Exceptional

Beautiful Hotel and wonderful friendly staff
Elizabeth, 5-night trip

8/10 Very good

Great restaurant, coffee shop, and jazz bar downstairs. Not a lot of amenities and an old building but charming with easy access to street car. Appreciate being able to leave the keys with the front desk.
Audrey, 4-night trip

8/10 Very good

Clean room. Downstairs bar is great. View from rooftop bar is awesome
Alan, 1-night trip

10/10 Exceptional

Charm of the Hotel! Level of Friendliness!
Kat, 1-night trip

6/10 Good

I used to stay here several years ago. It's a great location but the rooms are getting to feel/look run down. The linens felt old and dusty.
Aaron, 2-night trip

10/10 Exceptional

Room was very nice, dated charm with modern conveniences. Great view out the window on the 11th floor!
Rachel, 1-night trip

8/10 Very good

Great history and unique but time to update again, needs a deep clean and some new carpet.
Carolyn, 2-night trip

8/10 Very good

The accommodations are very very basic but the Jack Rose is excellent. $250 key charge if you lose or don’t return it is interesting.
LESA, 2-night trip

10/10 Exceptional

Great hospitality all around. Good vibes. Jazz at night is wonderful. Food and music perfect.
Margaretta, 3-night trip

10/10 Exceptional

fine
Chris, 3-night trip

8/10 Very good

Cute boutique style hotel!
Meagan, 2-night trip

10/10 Exceptional

Amazing staff, clean room, and trolley right out front!
Jacob, 2-night trip

10/10 Exceptional

Great hotel. Great location. Staff was great.
Stanley, 2-night trip

8/10 Very good

Beautiful hotel.
Marcela, 1-night trip

10/10 Exceptional

Beautiful clean room inn a historic hotel. Conveniently located on the St Charles Streetcar line!
Trudie, 4-night trip

8/10 Very good

The staffs are very helpful and friendly at the hotel.
Xiu Na, 3-night trip

4/10 Fair

Our room was not ready until 6pm
David, 1-night trip

10/10 Exceptional

The staff was amazing. Apparently they were out of soap so when I asked for soap, they brought me a full size Dove bar soap.
Tiffany, 2-night trip

2/10 Poor

Do not stay there at all cost. It's dirty, dusty, not well maintained at all, there's no way to open the windows it feels extremly stuffy - I was so allergic the whole time. The service is close to 0. The Bayou Bar and Jack Rose are great but they feel like a completely separate entity. The rooftop has a beautiful view but also feels entirely separate.
Paul, 4-night trip

10/10 Exceptional

Lots of charm and a nice rooftop bar.
jeff, 1-night trip

10/10 Exceptional

Nice room, live jazz and great service
John, 5-night trip

8/10 Very good

Good location near Magazine St for shopping and on tram route for French Quarter. Old fashioned stylish hotel with great live jazz music in the evening.
Jon, 2-night trip

10/10 Exceptional

Great location
Bradford, 2-night trip

10/10 Exceptional

A very special hotel that is full of charm with a great location.
linda, 2-night trip