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Hugo & Carter's Backpackers & Motel

2.0 star property
Hostel in Tauranga

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hugo & Carter's Backpackers & Motel

Standard Twin Room (2 Single Beds) | Free WiFi, bed sheets
Exterior
Exterior
Dining
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Garden
  • Library
  • Communal living room
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (4)

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
The price is £56
includes taxes & fees
17 Jan - 18 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed) | Free WiFi, bed sheets

Standard Quadruple Room (Double with Bunk Bed)

Highlights

Heating
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for 8 Bed Dorm Room

8 Bed Dorm Room | Free WiFi, bed sheets

8 Bed Dorm Room

Highlights

Heating
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Studio | Free WiFi, bed sheets

Studio

Highlights

Heating
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds) | Free WiFi, bed sheets

Standard Twin Room (2 Single Beds)

Highlights

Heating
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed) | Free WiFi, bed sheets

Standard Triple Room (Double with Single Bed)

Highlights

Heating
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 4 Bed Dorm Room

4 Bed Dorm Room | Free WiFi, bed sheets

4 Bed Dorm Room

Highlights

Heating
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite | Free WiFi, bed sheets

4 Bed Dorm Room with Ensuite

Highlights

Heating
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property – evening/night

Harbour City Motor Inn

Parking available
Free WiFi
Connecting rooms available
Air conditioning
9.2 out of 10, Wonderful, (191)
The price is £88
includes taxes & fees
21 Dec - 22 Dec
Harbour City Motor Inn
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About the area

Map
39 Bell St, Tauranga, Bay Of Plenty, 3110

What's nearby

  • Fernland Spa - 3 min drive
  • Tenpin Tauranga - 4 min drive
  • Tauranga Domain - 7 min drive
  • Mount Maunganui - 14 min drive
  • Mount Maunganui Beach - 16 min drive

Getting around

  • Tauranga (TRG) - 13 min drive
  • Rotorua (ROT-Rotorua Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tauranga Citizens Club - ‬5 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Mills Reef Winery & Restaurant - ‬6 min drive
  • ‪The Coffee Club - ‬5 min drive

About this property

Hugo & Carter's Backpackers & Motel

Hugo & Carter's Backpackers & Motel puts you within a 15-minute drive of Mount Maunganui. You'll have free perks such as WiFi and self-parking.

Languages

English

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Garden
  • Library
  • Television in common areas
  • Communal living room

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Shared accommodations
  • Mobile key entry

Fees & policies

Renovations and closures

This property is undergoing renovations from 8 June 2024 to 31 July 2025 (completion date subject to change).
During renovations, the hostel will make every effort to minimise noise and disturbance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hugo & Carter's Backpackers & Motel Tauranga

Frequently asked questions

Does Hugo & Carter's Backpackers & Motel offer free cancellation for a full refund?
Yes, Hugo & Carter's Backpackers & Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hugo & Carter's Backpackers & Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Hugo & Carter's Backpackers & Motel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hugo & Carter's Backpackers & Motel?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hugo & Carter's Backpackers & Motel and nearby?
Hugo & Carter's Backpackers & Motel has a garden.

Hugo & Carter's Backpackers & Motel Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

good for what we needed
Mark, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good value. Warm room.
Grant, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed in a 3 bedroom room with toilet. It was basic as expected but we still found it very comfortable and very good value. The staff were friendly and welcoming. I would have no problem with staying here again.
Stewart, 2-night family trip
Verified Wotif guest review

4/10 Fair

Went out of our way to go check in and no one was available at 3pm. Multiple people queueing up to check in with no one in the office to help, even contacted the help number on the door and waited around for 20mins but no reply. Room was super hot with no fan and nearly impossible to sleep. Also had no toilet paper in our private bathroom. Only stayed there one of our 3 nights booked.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy no hassle stay, clean & tidy, value for money
Oralee, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Bernadette, 2-night trip
Verified Expedia guest review

8/10 Very good

Pleasant stay in motel unit. Suited what we needed for over fight stay.
Brett, 1-night family trip
Verified Expedia guest review

8/10 Very good

If you just need a bed to sleep in it’s convenient… other visitors were friendly staff were informative
Gaybraniyah, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Gerard, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

Mould on curtains, towels and bathroom. Common area not ideal to eat in, smells rotten. Not safe at night.
Jill, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Value for the money you pay. I was very happy. Might not be for fussy people though. The number given to confirm late arrival was engaged till the afternoon. Had me worried as I was trying advise I’m late and organise receiving key late.
Tommy Shane, 1-night family trip
Verified Expedia guest review

8/10 Very good

David, 2-night trip
Verified Expedia guest review

2/10 Poor

Used soap in shower, floor was not vacuumed and lots of dirt and dust / sticky floor. Sink was visibly dirty also.
Briar, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Jeffrey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leeann, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
Corin, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

I liked that it was close to town the best stuff and it was big my room was great clean just need bigger parking
Shannon, 3-night family trip
Verified Wotif guest review

6/10 Good

You get what you pay for and this place is perfectly adequate. There were plenty of minor faults, such as a missing lightbulb, one severely flickering lightbulb, lack of on-site parking for the number of units available. We couldn't figure out how to turn the TV on using the universal remote provided and one of the bunk beds had loose screws that made the ladder pretty wobbly. But given it's the cheapest place in town that's not overly surprising. It is nice and secluded and it's nice to be able to let the kids run on the grass outside.
Joshua, 2-night family trip
Verified Expedia guest review

6/10 Good

The mattress was hard so were the pillows, back ache and sore neck for 2 days. Had to ask for extra towels.
J T, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Was a great place to stay for the night. Warm, comfortable and safe. Thank you
1-night family trip
Verified Wotif guest review

4/10 Fair

The unit was lovely and clean. We were only given one face cloth for a two person stay over night. The shower took a long time to reach hot and it would not mix with the cold to be able to shower. It was either scolding hot or freezing cold. The ply of the toilet paper was bad that it was hard to rip off to use it just ripped to small pieces when you touched it. The only place to sit in the unit was on the bed (no chairs). We were told it was a motel unit that we were renting for the night so we expected to have a kettle and cups and saucers with tea bags and milk. When I went to the main Kitchen they informed me that none were suppled. We were very disappointed as we paid $86.00 for one nights stay.
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

AYAKO, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not very clean, sheets had not been changed
1-night family trip
Verified Expedia guest review