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Hotel Silken Ciudad de Vitoria

4.0 star property
Unwind with a coffee from our cafe while enjoying your time off. Bike around town or take advantage of laundry services for an effortless stay.

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Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Spa
Bar (on property)
Down duvets, minibar, in-room safe, desk
Reception
Located in Lovaina, Hotel Silken Ciudad de Vitoria offers a haven with dry cleaning/laundry services and bike rentals. Enjoy lunch or dinner at the on-site restaurant Vitoria, grab a coffee from the cafe, then unwind in the garden. With high-speed WiFi and helpful staff praised by previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is £57
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

Down duvets, minibar, in-room safe, desk

Club Double Room (Silken Club)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room (Parking Included)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Balcony

Down duvets, minibar, in-room safe, desk

Suite, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down duvets, minibar, in-room safe, desk

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 1
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

Down duvets, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room (extra bed for a child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

Down duvets, minibar, in-room safe, desk

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down duvets, minibar, in-room safe, desk

Junior Suite (1 adulto)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down duvets, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 2 Large Single Beds

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About the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • Armory Museum of Alava - 6 min walk
  • Virgen Blanca Square - 8 min walk
  • Plaza de Espana - 9 min walk
  • Mendizorroza Stadium - 14 min walk
  • Cathedral of Santa Maria de Vitoria - 15 min walk

Getting around

  • Vitoria (VIT) - 20 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria-Gasteiz Station - 10 min walk
  • Nanclares-Langraiz Station - 21 min drive

Restaurants

  • ‪La Pepita - ‬4 min walk
  • ‪Cafeteria Lovaina - ‬5 min walk
  • ‪O'Connors - ‬6 min walk
  • ‪Manai - ‬2 min walk
  • ‪Lascaray - ‬1 min walk

About this property

Hotel Silken Ciudad de Vitoria

Located near a train station, Hotel Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can visit Vitoria, which serves lunch and dinner. Other features include a snack bar/deli and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 17 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Vitoria – This restaurant serves lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Parking

  • Self-parking costs EUR 17 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Does Hotel Silken Ciudad de Vitoria offer free cancellation for a full refund?

Yes, Hotel Silken Ciudad de Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Silken Ciudad de Vitoria?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Silken Ciudad de Vitoria?

Yes. Self-parking costs EUR 17 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Silken Ciudad de Vitoria and nearby?

Hotel Silken Ciudad de Vitoria has a garden.

Are there restaurants at or near Hotel Silken Ciudad de Vitoria?

Yes, there's an on-site restaurant, Vitoria.

What's the area around Hotel Silken Ciudad de Vitoria like?

Hotel Silken Ciudad de Vitoria is in Lovaina, a short 6-minute walk from Armory Museum of Alava and 8 minutes' walk from Virgen Blanca Square.

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Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Richard, 3-night trip

8/10 Very good

The hotel was OK
Antonio, 1-night trip

8/10 Very good

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
john, 2-night trip

10/10 Exceptional

The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Katherine, 2-night trip

10/10 Exceptional

Fab place! Nice staff great location.
Mary, 1-night trip

10/10 Exceptional

Lovely hotel, perfect for exploring Vitoria.
Peter, 1-night trip

10/10 Exceptional

Comfort and convenience
My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
S, 1-night trip

10/10 Exceptional

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Kathleen, 1-night trip

10/10 Exceptional

Modern hotel (a little bit sterile), good parking and well located for a short walk into town
Owen, 1-night trip

8/10 Very good

Centrally located to the city center. Terrible checkin and out process. Despite regular visits to this hotel they still request passport/company details during checkin process. Additionally making a copy of passport by the frontdesk person is NOT allowed by law! You never know when the database gets hacked and where this data is going to!
Peter, 4-night trip

10/10 Exceptional

A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
2-night trip

10/10 Exceptional

One night stopover
This is a very good hotel, fairly central with easy access to the old town. The rooms are standard with very comfortable beds. There is a very good restaurant within the hotel, although the adjoining bar has very limited tapas. We only spent one night there and on leaving we wished we had spent longer.
Leslie, 1-night trip

8/10 Very good

Personal amable
BIBI, 1-night trip

10/10 Exceptional

We enjoyed our spacious and recently renovated room. The location was convenient, and the price was quite reasonable for the high quality we enjoyed. The staff was professional and friendly.
Deborah, 1-night trip

10/10 Exceptional

Excellence in service, cleanliness and appearance
Julio, 1-night trip

8/10 Very good

Great stay
We enjoyed how centric it is to everything. We would walk everywhere so easily. Parking was great in the same hotel. The room was comfortable, staff efficient and friendly. The room was comfortable and clean. Would stay there again.
Norma, 1-night trip

8/10 Very good

Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups.
Kin Chung, 2-night trip

6/10 Good

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Juan Diego, 1-night trip

6/10 Good

OK but not of 4* quality.
We stayed here for the Ironman race. The hotel is in a good location for the city centre. The reception staff are excellent and very helpful. Rooms are clean and bathroom is good but very small. Our air conditioning was ineffective and the road too noisy to have the windows open. Amenities are very basic - cheap shower gel, tiny plastic cups for coffee etc. Breakfast is very disappointing for a 4* hotel - the cheapest of everything - bread, yoghurts etc, large unappetising dishes of hot food, machine coffee.
Glenda, 5-night trip

2/10 Poor

Itoria
AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Peter, 2-night trip

10/10 Exceptional

Good location. Poor restaurant.
The hotel was in a good location. The room was good. Coffee machine no tea. Silly cups . Tiny.. no glasses just paper cup in the bathroom. Breakfast was excellent. Good choices at buffet. Evening meal was poor. Very limited menu and poor food quality. The steak was 50% grisle and fat. Very tough.. My pork rib was tiny and very tough and full of tiny bones.
Internal view
Clear tiny cups next to our own mugs.
Lounge area
Lounge area
Anthony, 2-night trip

6/10 Good

Ok hotel, don't pick if English only speaker
Common areas are nice, very smart. Room was big. Biggest issue was I did not feel welcome as an English speaking male tourist. 2 pleasant staff members others not so much. Breakfast was Ok. Tea/coffee cups in room are plastic and thimble sized. No conditioner or body lotion in bathroom. TV remote visibly dirty but the rest looked clean. Housekeeping coughing alot in the morning. Avoid the coffee shop/bar, it's for the elderly locals who get good service.
Thomas, 1-night trip

4/10 Fair

Repeat stay - sadly also likely our last…
Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Neil, 1-night trip

6/10 Good

Decent location but noisy
The location is right on the outside of Old Town. It was within walking distance to most things. The male hotel staff at the front desk were very friendly. The female staff were rude. There was one staff member that literally stopped talking to me and started working on other things. I asked if we were done with our transaction because she simply let me stand there. The room smelled like cigarette smoke, but it was supposedly a non smoking room. I have allergies so we had to keep the door open. This hotel also only has TWO seasons (one for the heat and one for the AC). I tend to run warm and wanted AC to sleep, but in the fall they turn off the AC. So, we slept with the door open, but it was so noisy it was difficult to sleep. The wifi was terrible and slow. They also limit your devices, that you hook up to the internet, to 2. That was a first for me. The breakfast was really good and had a wide selection.
Jacqueline, 2-night trip

10/10 Exceptional

Yann, 3-night trip

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Nice Bathroom
Check-In Time
2:00 PM