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Mercure Chester Abbots Well Hotel

4.0 star property
Hotel with spa, near Grosvenor Park

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Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Garden
Indoor wedding
In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Nestled near Grosvenor Park, Mercure Chester Abbots Well Hotel offers a serene escape. Treat yourself to a body treatment or manicure at the onsite spa, indulge in British cuisine at The Brasserie restaurant, and unwind by the indoor pool with sun loungers. With free in-room WiFi and helpful staff that guests rave about.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference centre
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £66
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room (Classic)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

The Mill Hotel & Spa

  • Pool
  • Free breakfast
  • Spa
  • Parking available
8.8 out of 10, Excellent, 1,866 reviews
The price is £72
includes taxes & fees
11 May - 12 May
The Mill Hotel & Spa
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About the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • Grosvenor Park - 4 min drive - 2.7 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Zoo - 6 min drive - 6.1 km
  • Chester Racecourse - 6 min drive - 4.3 km
  • Chester Cathedral - 6 min drive - 4.3 km

Getting around

  • Chester (CEG-Hawarden) - 29 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester Station - 4 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 10 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?

Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Chester Abbots Well Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chester Abbots Well Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Mercure Chester Abbots Well Hotel and nearby?

Have fun with nearby activities such as hiking and horse riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Mercure Chester Abbots Well Hotel?

Yes, The Brasserie offers British cuisine.

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Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Bathroom
Lobby
Location

Reviews

10/10 Exceptional

Everything was provided that I expected and the service was very good.
N, 1-night trip

6/10 Good

Review

Early restaurant closure, noisy corridor and hard bed, other than that pleasant and clean.
1-night trip

10/10 Exceptional

Excellent place to stay

Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen, 2-night trip

8/10 Very good

Enjoyable stay and excellent staff

It was a very enjoyable stay and the staff were excellent. The only glitch was when paying for my stay on check-in and there was some sort of malfunction with the payment system. It was a lengthy wait while it was being sorted out but these unexpected problems do occur from time to time.
Christopher, 1-night trip

10/10 Exceptional

great stay!
Helen, 2-night trip

8/10 Very good

Nice hotel

Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Paul, 1-night trip

4/10 Fair

Found the staff very cold and not that helpful, hotel was empty couldn’t purchase any food on arrival, bar didn’t sell any drinks I asked for, pool was closed on first day, wouldn’t stay here again
Annette, 2-night trip

8/10 Very good

Good Stay

Very welcoming with the dog. Health club very nice, pool very warm. Easy drive into Chester.
Nick, 2-night trip

6/10 Good

Comfortable stay spoiled by noisy ‘nrighbours’

The hotel and its amenities were great, thanks, and the room was very comfortable. Sadly, though, other patrons made so much noise in the corridor and their room overnight that our sleep was disturbed, which was especially annoying as we had wanted to get up early and use the pool before checking out to pay a last visit to our family, who are local. My daughter and I have stayed here before though, without having these sorts of problems.
1-night trip

10/10 Exceptional

Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Sue, 1-night trip

10/10 Exceptional

Lively

Great stay. Reception super friendly and helpful.
Lorraine, 1-night trip

10/10 Exceptional

Lovely

Lovely little hotel just outside Chester. Beautiful grounds. Staff amazing and food. Spa is not a traditional relaxing spa, it doesnt claim to be!! but is a bonus, lovely. And amazing price
Michaela, 1-night trip

8/10 Very good

Update please

The hotel is very convenient for access to Chester and has free parking. A must for Chester. The breakfast was good and plentiful and The leisure facilities are nice however the hotel is in need of an update all round. The pillows and especially the bed need to be renewed. It was kept clean so the service staff do a great job. Staffing isn’t over plentiful and you often have to go looking for them as they are utilised across the whole hotel.
Elizabeth, 4-night trip

10/10 Exceptional

Over all very good experience
Shiraz, 2-night trip

8/10 Very good

Nice place situated not to far from city centre
John, 2-night trip

6/10 Good

Staff at the pool and sauna were rude also the spa was open for public use not private for stays at the hotel
Troy, 2-night trip

10/10 Exceptional

Business stay and everything was good
Dave, 2-night trip

10/10 Exceptional

Made to feel very welcome all the staff were lovely and friendly.
Susan, 1-night trip

10/10 Exceptional

Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
Robert, 2-night trip

10/10 Exceptional

Abbots well-nice

Welcomed warmly. Swift check-in. Clean room. Free entry to spa suite which was very welcome in the mornings. Handy location for a walk into city along the canal. Easy to access from motorways. I would recommend and stay here again 100%.
Mark, 2-night trip

10/10 Exceptional

Lovely hotel. Will be staying again

Lovely room. Spacious. Well equipped with hair fryer, toiletries, iron etc. Lovely and warm. Pool and spa amazing.
Paula, 1-night trip

10/10 Exceptional

Amazing

The check in was a bit long due to a customer but otherwise it was amazing. The spa area is a must try and included in the package.
matthew, 1-night trip

10/10 Exceptional

Stay after Christmas

Stayed here as close to our son and his family
Avril, 2-night trip

8/10 Very good

Pleasant hotel with lovely breakfast

Friendly staff especially at breakfast. Food lovely although could have been warmer. Room was tired and lots of mould in bathroom
Tracey, 1-night trip

10/10 Exceptional

Fantastic stay and lovely staff
Jake, 1-night trip