Kansas City International Airport (MCI) - 39 min drive
Restaurants
Casey's General Store - 6 min drive
McDonald's - 6 min drive
Sonic Drive-In - 4 min drive
Wabash BBQ - 6 min walk
Papa Murphys Take n Bake - 4 min drive
About this property
The Elms Hotel & Spa, a Destination by Hyatt Hotel
Adjacent to a golf course, The Elms Hotel & Spa, a Destination by Hyatt Hotel is a great choice for a stay in Excelsior Springs. Guests can visit the spa to indulge in massages, hydrotherapy or manicures and pedicures, and Three Owls serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and an outdoor pool. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English
At a glance
Hotel size
153 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in/out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Waterskiing nearby
Winery tours nearby
Working away
6 meeting rooms
Conference space (250 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
24-hour fitness centre
Adjacent to a golf course
An outdoor pool
An indoor pool
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Firepit
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
IPod docking station
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Garden
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Three Owls – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern – Overlooking the pool, this brewpub only serves light fare. Open selected days.
Cafe Soterian – This café only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 29.41 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 10 to 30 for adults and USD 10 to 30 for children
Children & extra beds
Cots/infant beds are available for USD 20.0 per day
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel
Frequently asked questions
Does The Elms Hotel & Spa, a Destination by Hyatt Hotel offer free cancellation for a full refund?
Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 100 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, there's free self and valet parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Elms Hotel & Spa, a Destination by Hyatt Hotel and nearby?
Have fun with activities such as hiking, kayaking and sailing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Elms Hotel & Spa, a Destination by Hyatt Hotel also has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.
Are there restaurants at or near The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, Three Owls offers al fresco dining and pool views.
Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around The Elms Hotel & Spa, a Destination by Hyatt Hotel like?
The Elms Hotel & Spa, a Destination by Hyatt Hotel is a short 11-minute walk from Hall of Waters and Cultural Museum and 9 minutes' walk from Paradise Playhouse.
The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jan 2025
Fabulous, Quiet, & classy.
Wonderful, relaxing getaway alone, for small group of close friends, or couples.
The hotel itself is quiet, but not dead. It's not for guests looking for night life or heavy partying. The spa is a sanctuary...quiet space.
Katie
Katie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Jan 2025
For the price point of this beautiful historic hotel, The Elms Hotel leaves something to be desired for the little things that would make a huge difference. For instance, the very small bathroom/shower has a slick shower pan. It would be great if there was either a textured shower floor or at least a shower mat to help reduce the risk of slipping and falling. Also the toilet paper was very cheap and sub par. I would suggest that your guests need to feel pampered or at least in keeping with the cost of staying here. We were also underwhelmed with the food in the coffee shop. On an up note, our room was clean and the bed was very comfortable! We enjoyed a room service breakfast our first morning and it was very nice! We were celebrating our first anniversary and enjoyed a very nice and truly wonderful dinner at the Three Owwls Restaurant! Compliments to the chef and wait staff for a special meal and dining experience.
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Carmen
Carmen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2024
Lee
Lee, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Dec 2024
Jeff
Jeff, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
👍👍
It was so beautiful! The pool was amazing!
Jerimiah
Jerimiah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Harold
Harold, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
So expensive for little reward.
So over priced. I understand it has great history. But man the prices for anything ate outrageous. Plus only thing around is hotel. I personally wont do this trip again. For a couple it cost about 1000 dollars for 1 day.
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
DEWEY
DEWEY, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Kyle
Kyle, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
vincent
vincent, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
A RESTFUL WEEKEND
The Elms is a great hotel. The SPA is spectacular. We were happy with the room. A disappointment was that the indoor pool was being repainted during our stay but the management did make it up to us. I would definitely stay there again as the SPA, the grounds and staff were wonderful and helpful.
HENRY
HENRY, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
Mediocre
We did not have hot water for two days, like warm. The offered remedy was 10000 Hyatt points. Kinda weak! I also thought the hotel looked tired. Food at the restaurant for dinner was excellent, lunch not so much.
russell
russell, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Beautiful
We had an amazing time and the accommodations were awesome. If you want a relaxing getaway with a beautiful spa this is your place!
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Ashlee
Ashlee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Loved the old hotel. Rooms was cozy and comfortable. Staff was great to work with.
Timothy
Timothy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
Antoinette
Antoinette, 1-night trip
Verified Expedia guest review
2/10 Poor
15 Sept 2024
Shawna
Shawna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sept 2024
Tonya
Tonya, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Mary
Mary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2024
Carlos
Carlos, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2024
The property was absolutely gorgeous inside and the help was so friendly. The pool and spa options were wonderful. A group of 14 of us, men and women had our rooms all upgraded because of a convention. Most of us got to stay on the 5th floor where we were able to play cards and visit together every night after dinner.