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Best Western London Queens Crystal Palace Hotel

3.0 star property
Victorian hotel in Crystal Palace with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western London Queens Crystal Palace Hotel

In-room safe, blackout curtains, soundproofing, iron/ironing board
Standard Room, 1 Single Bed, Non Smoking | Exterior
Lobby sitting area
In-room safe, blackout curtains, soundproofing, iron/ironing board
Reception

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Self parking
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Jetted Tub

Superior Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Jetted bath
Coffee/tea maker
Laptop-compatible safe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, Multiple Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Apartment, 1 Single Bed, Non Smoking, Kitchenette

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Apartment, 1 Single Bed, Non Smoking, Kitchenette

Highlights

Soundproofed
Kitchenette
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Single Beds, Non Smoking, Kitchenette

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Apartment, 2 Single Beds, Non Smoking, Kitchenette

Highlights

Soundproofed
Kitchenette
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking, No Windows

Standard Room, 3 Single Beds, Non Smoking, No Windows | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking, No Windows

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Highlights

Soundproofed
Kitchenette
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
122 Church Road, London, ENG, SE19 2UG

What's nearby

  • Crystal Palace Park - 9 min walk
  • Crystal Palace National Sports Centre - 16 min walk
  • Selhurst Park Stadium - 3 min drive
  • Clapham Common - 13 min drive
  • Tower Bridge - 22 min drive

Getting around

  • Gatwick Airport (LGW) - 60 min drive
  • London (LCY-London City) - 68 min drive
  • Heathrow Airport (LHR) - 71 min drive
  • London (STN-Stansted) - 99 min drive
  • London (SEN-Southend) - 106 min drive
  • London (LTN-Luton) - 115 min drive
  • Bromley Crystal Palace Station - 12 min walk
  • London Gipsy Hill Station - 16 min walk
  • Anerley Station - 20 min walk

Restaurants

  • ‪Dem Restaurant - ‬7 min walk
  • ‪The Faber Fox - ‬7 min walk
  • ‪Bloom Café - ‬7 min walk
  • ‪The Sparrowhawk - ‬7 min walk
  • ‪Craft & Courage - ‬7 min walk

About this property

Best Western London Queens Crystal Palace Hotel

At Best Western London Queens Crystal Palace Hotel, you'll be within a 15-minute drive of Clapham Common. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can visit PizzaPolli Restaurant, which serves Italian cuisine and is open for dinner.

Languages

English, Hindi, Romanian, Spanish, Urdu

At a glance

Hotel size

  • 334 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 10.00 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Victorian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

PizzaPolli Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
PizzaPolli – On-site lobby lounge. Open daily.
There is no third venue – On-site bistro. Open daily.

Fees & policies

Parking

  • Self-parking costs GBP 10.00 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Euro Queens Hotel London
Euro Queens Hotel
Euro Queens London
Euro Queens
Queens Hotel Crystal Palace
Euro Hotel Queens London, England
Euro Queens Hotel London, England
Best Western London Queens Crystal Palace
Best London Queens Crystal
Best Western London Queens Crystal Palace Hotel Hotel
Best Western London Queens Crystal Palace Hotel London
Best Western London Queens Crystal Palace Hotel Hotel London

Frequently asked questions

Are pets allowed at Best Western London Queens Crystal Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western London Queens Crystal Palace Hotel?
Yes. Self-parking costs GBP 10.00 per night.
What are the check-in and check-out times at Best Western London Queens Crystal Palace Hotel?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Best Western London Queens Crystal Palace Hotel?
Yes, PizzaPolli Restaurant offers Italian cuisine.

Best Western London Queens Crystal Palace Hotel Reviews

Reviews

5.6

6.4/10

Cleanliness

6.0/10

Staff & service

3.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Poor

They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator
5-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

It’every basic accommodations but clean and felt safe and secure. The rooms were very loud.
1-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

The hotel is pretty good for a short stay visiting London - this is our third visit. The amenities could be slightly improved with regard to drinks and snacks. All in all nothing to complain about
3-night trip
Verified Ebookers guest review

2/10 Poor

Hotel is freezing with only a fan heater. No iron even though it said it is available on the website.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Charlie, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

Best western hotel Crystal Palace .
Room was fine. Hotel appears to be in a state of semi refurbishment. Corridors were grotty and just not nice. Decor not great. Noisy at nighttime . It suited us for convenience so would probably stay again for the price. I wouldn’t pay more than fifty quid a night fir a room .
Ian, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Newly renovated
Nice hotel, all newly renovated. Room was small and quite tight to move around the bed, but was adequate and had all the essentials and a nice comfortable bed. Good location, just a short walk to the train station with direct trains into central London. Chargeable parking onsite, but not many spaces. Free wifi throughout the hotel. Bar and pizza restaurant on site.
Matt, 2-night trip
Verified Hotels.com guest review

4/10 Fair

1-night romance trip
Verified Hotels.com guest review

4/10 Fair

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

MANZIL, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

The room we were given first was so small for 3 people you would’ve had to climb over each other to get into bed,( room 116 )i requested a different room and was given room 153 which was bigger and ok. Room was very clean. Breakfast was plated and very enjoyable.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Stuart, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Steve, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Euro palace Hotel.
Not a bad hotel. Rooms good, beds lovely and comfortable. Got a really good night's sleep. Will definitely stay there again.
Dave, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor quality
First night we recieved a hard time to open the doors. When finally got the door opened, we then encountered that there were already people staying in that room. The hotel was under construction, and there was constant noise in the middle of the night. Employees were very disorganized, even to ask for simple things at reseption it would be a very long wait. It was around 30 min from the citycenter.
Concepcion, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Checking in was at 2.00 pm, which I was not happy with. Staff on reception had basic skills when trying to book us in. Not happy with having to pay for parking and breakfast, where as with other hotels are more accommodating. I have stayed in Best Westerns in the past which are far better then this one. When I booked the rooms, I would expect them to be next to each other or somewhere close and not one room one end of the hotel and the other room the far end. Booked two twin rooms and gave us a twin room and a double, which was cold and smelly. It had a gap in the sash window you could put your fingers between. Overall, not up to expectations and very disappointing. Will not be recommending this hotel to anyone in future.
2-night trip
Verified Expedia guest review

6/10 Good

Light failure when kettle turned on.No repair for more than half an hour.Room cold on entry
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible property! There was construction due to renovations during early mornings and late nights. It was very difficult to sleep due to the noise levels. It was also dangerous to walk around because of all the hazardous equipment laying around. The cleanliness of the air was horrible due to dust and the scent of paint everywhere. I would not suggest this hotel to anyone!
3-night trip
Verified Expedia guest review

8/10 Very good

Olakunle, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

The facilities are fine but the room was tiny. There is no way a couple would be comfortable. The bathroom was good and the bed confortable. The publiv areas and corridors belong in a flop house.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
It was lovely. The hotel has just been refurbished and the room I stayed in was in mint condition with everything I expected to find. The staff was very helpful and always present. Also the local area is great if you don't feel like going into the city centre one day, good dining and shopping amenities along with some nice parks. Easily connected to the rest of the city by bus and train.
Kai Even, 4-night trip
Verified Hotels.com guest review