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All properties in London, England, United Kingdom
1 room, 2 adults

Novotel London West

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
1 Shortlands, Hammersmith, London, England, W6 8DR, United Kingdom

4-star hotel with 2 restaurants, near Eventim Apollo
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect™ Rewards stamps here
  • Not happy that breakfast trays were left in the room 2 days before removal. Also the Bar…Mar 14, 2020
  • Terrible customer service, broken AC unit, room not cleaned, Tea and coffee not…Mar 1, 2020

Novotel London West

from £90
  • Superior Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed
  • Superior Twin Room, 1 Single Bed
  • Premium Room, 1 Queen Bed (Executive)
  • Superior Twin Room, 2 Single Beds (Accessible)

What’s around Novotel London West


  • In Hammersmith
  • Westfield London Shopping Centre - 22-min walk
  • Kensington Gardens - 34-min walk
  • Hyde Park - 43-min walk
  • Eventim Apollo - 7-min walk
  • Harrods - 2.7 mi / 4.3 km
  • Buckingham Palace - 3.8 mi / 6.1 km
  • Piccadilly Circus - 4.1 mi / 6.7 km

Getting around

  • London (LHR-Heathrow) 27-min drive
  • London (LGW-Gatwick) 67-min drive
  • London (LCY-London City) 29-min drive
  • Kensington (Olympia) Station 13-min walk
  • London Shepherd's Bush Station 22-min walk
  • Barnes Bridge Station 6-min drive
  • Hammersmith Station 6-min walk
  • Barons Court Underground Station 8-min walk
  • West Kensington Underground Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 630 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business centre
  • Number of meeting rooms - 33
  • Conference space
  • Conference space size (feet) - 53820
  • Conference space size (meters) - 5000
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Lift
  • ATM/banking
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Artisan – This restaurant specialises in international cuisine and serves lunch and dinner.

Aroma – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Novotel London West’s small print

Also known as

  • Novotel London West Hotel
  • Novotel London West London
  • Novotel London West Hotel London
  • Novotel London West
  • Accor London West
  • London Novotel
  • Novotel London West Hotel London
  • Novotel London West England
  • Novotel London West Hotel
  • Novotel London West London
  • Novotel London West Hotel London


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs GBP 84.00 per day

English breakfast is offered for an extra charge of GBP 17.50 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel London West

  • Does Novotel London West offer free cancellation for a full refund?
    Yes, Novotel London West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel London West?
    Yes. Self-parking costs GBP 84.00 per day. Parking spaces may be limited.
  • Are pets allowed at Novotel London West?
    Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Novotel London West?
    You can check in from 2 PM to 5:00 AM. Check-out time is noon.
  • Are there restaurants at or near Novotel London West?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Latymers (4-min walk), The Melody (5-min walk) and Truth (6-min walk).
  • What is there to do near Novotel London West?
    Recommended spots to visit include Eventim Apollo (7-min walk) and Westfield London Shopping Centre (1.2 mi), along with Kensington Gardens (1.8 mi) and Hyde Park (2.2 mi).

Recent reviews

Good 7.8 From 876 reviews

Exceptional 10.0
Family Stay
Breakfast was excellent and friendly staff in all the areas we have been. The stay was too short it was the only downside; great location.
Ana, gb1 night family trip
Good 6.0
look into your showers
The shower was terrible - no pressure and kept sliding down on the shower rail!!!!!
G, gb2 night business trip
Exceptional 10.0
Lovely hotel
Lovely hotel, speedy check in by friendly staff. Only a few minutes walk to the nearest tube station and ideal for attending the Eventim Apollo.
Lorraine, gb1 night trip
Fair 4.0
No heating in winter
I was there in Jan, and the heating didn't work. I slept the whole night in a cold room. It was horrible!!! The room is simple, and the bed is old.
gb1 night business trip
Exceptional 10.0
Had a lovely stay, will definitely stay again
Lloyd, gb1 night trip
Very good 8.0
Bright and comfy rooms
Very comfortable stay.
Kiruna, gb1 night business trip
Exceptional 10.0
Good comfortable stay
All good
lina, gb2 night business trip
Good 6.0
Need renovation
Need renovation
Lars, gb1 night trip
Exceptional 10.0
Perfect short stay for Show
Had such a good time went to see Shenyun at the Eventim and short walk back. Ordered Room Service very good drink and snack served well. Best sleep ever so quiet. Breakfast in am perfect buffet great choice. Everyone friendly no hesitation in recommending
Cathy, gb1 night trip
Exceptional 10.0
Full Thumbs up except for corridor carpets.
Our stay in Novatel London West was a pleasant experience. The only critique would be that the corridors to the rooms were rather shabby and carpets not as clean as one would expect of such a quality hotel. Rooms excellent, service great, just a little more attention and replacement of corridors to rooms would have given this hotel a perfect this up!
Peter, gb1 night trip

Novotel London West

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