In the heart of London, Novotel London Waterloo offers a haven for families. Take advantage of the playground, arcade/game room, and on-site restaurant serving breakfast to dinner. Explore the nearby Westminster Abbey and Big Ben or relax in the garden. With free in-room WiFi, express check-out, and helpful staff praised by guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pet-friendly
Parking available
Free Wi-Fi
Restaurant
Connecting rooms available
Air-conditioning
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Self parking
24-hour room service
Coffee shop/cafe
Babysitting
Conference centre
Business centre
Meeting rooms
24-hour front desk
For families (6)
Children stay free
Babysitting (surcharge)
Playground on-site
Connecting/adjoining rooms available
Garden
Daily housekeeping
The current price is £140
£140
includes taxes & fees
31 May - 1 Jun
Why we love this property
Culinary choices abound
Taste the difference at this hotel's restaurant, cafe, and bar. Full breakfast with vegan, vegetarian, and organic options showcases local ingredients.
Dreamy in-room comforts
Rainfall showers wash away travel fatigue in these pampering rooms. Blackout drapes ensure deep slumber, while 24-hour service satisfies midnight cravings.
Elegant art deco design
Marvel at this hotel's striking art deco architecture in the city centre. Located in a historical district, it also features a charming garden for guests.
When you stay at Novotel London Waterloo, you'll be within a 15-minute walk of London Eye and Westminster Bridge. Guests can visit the fitness centre for a workout or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a garden are other highlights at this Art Deco hotel. Fellow travellers love the helpful staff and location. Public transportation is close by: Lambeth North Underground Station is only 9 minutes on foot.
At a glance
DONE
Hotel size
187 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 24 per night)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Babysitting (surcharge)
Children's menu
What to do
Bike rentals nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
Arcade/games room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Art Deco architecture
Accessibility
Lift
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping (surcharge)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Elements – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 21 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: GBP 15 per night
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 24 per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the fitness facility without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London
Frequently asked questions
Does Novotel London Waterloo offer free cancellation for a full refund?
Yes, Novotel London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel London Waterloo?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night, and there's also a deposit of GBP 15 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London Waterloo?
Yes. Self-parking costs GBP 24 per night. Electric car charging is available.
What are the check-in and check-out times at Novotel London Waterloo?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Waterloo and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a fitness centre, an arcade and a garden.
Are there restaurants at or near Novotel London Waterloo?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel London Waterloo like?
Novotel London Waterloo is in London City Centre, a short 9-minute walk from Lambeth North Underground Station and 14 minutes' walk from London Eye. Travellers love the hotel's prime location.
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Reviews
Novotel London Waterloo Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Amenities
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was fresh, filling, and offered a range of options including vegan and gluten-free choices. (30 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Food
Children
Restaurant
Shower
Toilet
Bathroom
Reviews
Verified
10/10 Exceptional
12 Apr 2026
Friendly helpful staff, convenient central location near to London Eye.
Azir
Azir, 2-night trip
Verified
10/10 Exceptional
16 Apr 2026
Loved that Novotel location incorporated filtered water stations per floor. Good amenity addition!
Mei Lin
Mei Lin, 7-night trip
Verified
10/10 Exceptional
22 Dec 2025
Very clean, very friendly staff, great location
Bertram Alfred
Bertram Alfred, 4-night trip
Verified
10/10 Exceptional
22 Dec 2025
Rooms very , clean, great staff, very central location.
Bertram Alfred
Bertram Alfred, 3-night trip
Verified
10/10 Exceptional
19 Jan 2026
Very good location and good view of Westminster Abbey and Big Ben
Locksly
Locksly, 3-night trip
Verified
8/10 Very good
13 Jan 2026
Nearby tourist attraction at reasonable cost
Marie Gabrielle
Marie Gabrielle, 4-night trip
Verified
8/10 Very good
9 Oct 2025
Excellent location, comfortable room.
Miguel Angel
Miguel Angel, 3-night trip
Verified
10/10 Exceptional
6 Feb 2026
We stayed in this hotel for three days and it was lovely. Great service, easily stored our bags for us while our rooms were being prepared. We are from New York, so I felt like even though this hotel is further away from some things, it felt extremely walkable. Would highly recommend for your next day in London.
Lauren
Lauren, 3-night trip
Verified
8/10 Very good
30 Oct 2025
Room clean, comfortable bed, breakfast nice
Joyce
Joyce, 5-night trip
Verified
10/10 Exceptional
12 Dec 2025
Clean, spacious room, centrally located, walkable, close to bus stops and the river.
Gary
Gary, 5-night trip
Verified
10/10 Exceptional
9 Jan 2026
Clean room. Good buffet breakfast.
Available transit and/or walkable to major tourist attractions.
Florence Sue-Lune
Florence Sue-Lune, 5-night trip
Verified
8/10 Very good
1 Sept 2025
Very clean, walkable to most major attractions, staff friendly and helpful would definitely stay again if ever back in this area.
Michelle Janette
Michelle Janette, 6-night trip
Verified
10/10 Exceptional
8 Oct 2025
Very clean and modern rooms, the staff was absolutely wonder and so accommodating! We enjoyed bei by able to walk to nearby shops, parks and tourist attractions. Will definitely stay again someday!
Christina
Christina, 2-night trip
Verified
10/10 Exceptional
4 Jun 2025
Nice hotel in great location
Jenni
Jenni, 2-night trip
Verified
10/10 Exceptional
22 Dec 2025
The hotel is very well located, with a bus stop right outside that takes you directly to Soho, which was extremely convenient. Check-in was fast and smooth, and we were pleasantly surprised to be accommodated with an early check-in. The room was spacious, spotless, and very comfortable. Overall, our stay was perfect and we would definitely recommend this hotel.
Lynn
Lynn, 4-night trip
Verified
10/10 Exceptional
1 Jul 2025
Great hotel, clean, modern, good breakfast, conveniente location. Would definitwly stay here again.
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
8 Jun 2025
Excellent location, friendly staff and super clean everywhere.
Moira
Moira, 2-night trip
Verified
10/10 Exceptional
14 Apr 2025
Great place, family friendly
Juan Antonio
Juan Antonio, 3-night trip
Verified
8/10 Very good
7 Jul 2025
The location is within walking distance to some of the key attractions
Kin-Yip
Kin-Yip, 3-night trip
Verified
8/10 Very good
8 Mar 2026
Great spot to visit Westminster from a 20-30 minute walk from north lambeth tube with kids.
Room was clean and in good condition. Complimentary refreshments tea etc was not replenished and then it was strangely difficult to get more. Went to reception and was given 2 tea bags and then a chap brought sugar to the room but then no milk.
Nick
Nick, 2-night trip
Verified
10/10 Exceptional
11 Oct 2025
good central location. near many transport options or walking
ANA
ANA, 3-night trip
Verified
10/10 Exceptional
29 Sept 2025
Convenient area,
LIANA-MONICA
LIANA-MONICA, 3-night trip
Verified
10/10 Exceptional
3 Oct 2025
Walkable to places we needed to be and bud route is across the street bike rental is convenient as well. Very clean and felt safe
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
21 Sept 2025
Stylish central hotel, well connected to public transport links and walkable to Westminster and the London Eye. We loved it!