Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015
What's nearby
Praia de Guriri - 25 min drive
Parque Estadual de Itaunas - 28 min drive
Cais Square - 30 min drive
Farol da Barra - 31 min drive
Praia Aldeia do Coco - 37 min drive
Getting around
Vitoria (VIX-Eurico de Aguiar Salles) - 110.6 miles/178 km
Restaurants
Sorvete Caramelo'S - 5 min walk
Padaria Sabores - Centro - 4 min walk
Subway - 4 min walk
Bombom Café - 4 min walk
Restaurante Universal - 6 min walk
About this property
Norte Palace Hotel
When visiting Sao Mateus, Norte Palace Hotel is a great choice to consider. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the restaurant. An outdoor pool, a steam room and a children's pool are other highlights.
Languages
Portuguese
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Restaurant
Barbecue grills
Snack bar/deli
Travelling with children
Children's pool
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
Picnic area
Fitness centre
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Freshen up
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus
Frequently asked questions
Does Norte Palace Hotel offer free cancellation for a full refund?
Yes, Norte Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norte Palace Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Norte Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Norte Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Norte Palace Hotel?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Norte Palace Hotel and nearby?
Norte Palace Hotel has an outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Norte Palace Hotel?
Yes, there's an on-site restaurant.
Norte Palace Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
12 Mar 2024
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Joshua
Joshua, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Nov 2024
Alexandre
Alexandre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Bruno
Bruno, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
rose s b dos santos
rose s b dos santos, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Alceny
Alceny, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sept 2024
Ótimo hotel, atendimento bom.As roupas de cama muito limpas.
Única que não gostei,foi o barulho do ar condicionado da unidade externa.
Odair José
Odair José, 4-night trip
Verified Hotels.com guest review
2/10 Poor
8 Sept 2024
Péssimo
Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse.
Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado.
Péssima experiência!
Patrícia
Patrícia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
Good hotel in the city center.
I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
LARS
LARS, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2024
Henrique
Henrique, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 May 2024
Leonardo
Leonardo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Apr 2024
Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom.
Kaio
Kaio, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
2 Feb 2024
Nathan
Nathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2024
Melhor custo benefício
Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto.
DEMIAN
DEMIAN, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Jun 2023
ADRIANO
ADRIANO, 3-night trip
Verified Hotels.com guest review
6/10 Good
9 Feb 2023
Razoável
Addan
Addan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Jan 2023
Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo
Raquel
Raquel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2023
MARCO ANTONIO SILVA
MARCO ANTONIO SILVA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2022
Rodrigo
Rodrigo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2022
Funcionários super educados e prestativos. Localidade ideal. O hotel, em geral, é muito bom.
Evelyn
Evelyn, 2-night trip with friends
Verified Expedia guest review
6/10 Good
18 May 2022
WAGMAR JESUS DA
WAGMAR JESUS DA, 1-night trip
Verified Expedia guest review
8/10 Very good
25 Apr 2022
Helio
Helio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Apr 2022
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Mar 2022
Hotel simples, com boa localização, piscina e restaurante.