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The Queen at Chester Hotel, BW Premier Collection

4.0 star property
Victorian hotel with restaurant, near Chester City Walls

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Photo gallery for The Queen at Chester Hotel, BW Premier Collection

Classic hotel entrance with a prominent corner position and multiple stories.
Relax in a traditional space with a plush seating area and elegant dining table.
Relax in a serene space with a central seating area, lush greenery, and a large window offering a view of the exterior.
Relax in a serene outdoor seating area surrounded by decorative elements and umbrellas.
Enjoy a drink at the bar, which offers a selection of beverages and comfortable seating.
In the heart of the city, The Queen at Chester Hotel, BW Premier Collection offers a tranquil retreat with breakfast and dinner at Kings Quarters. Unwind by the fireplace in the lobby or take in scenic views from the garden and terrace. With free WiFi, helpful staff have left guests feeling well taken care of.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Connecting rooms available
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £65
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Shower Only)

Combined shower/bathtub, hair dryer, towels, soap

Executive Room, 2 Single Beds, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only) | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Junior King Suite-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

1 bedroom, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds, Non-Smoking, Family Room

Bathroom | Combined shower/bathtub, hair dryer, towels, soap

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 2
  • 2 Double Beds

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Non-Smoking, Superior Room, Sofabed For One Person

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Double Bed

Classic Family

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Classic Single

  • Sleeps 1
  • 1 Single Bed

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About the area

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Chester Cathedral - 13 min walk - 1.2 km
  • Chester City Walls - 13 min walk - 1.2 km
  • University of Chester - 15 min walk - 1.3 km
  • Chester Racecourse - 3 min drive - 2.0 km
  • Chester Zoo - 6 min drive - 3.8 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • Liverpool (LPL-John Lennon) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪Town Crier - ‬1 min walk
  • ‪Istanbul BBQ - ‬6 min walk
  • ‪The Old Harkers Arms - ‬5 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪Hoole Fish Bar - ‬7 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

The Queen at Chester Hotel, BW Premier Collection puts you a short five-minute drive from Chester City Walls and Chester Racecourse. Guests looking for a bite to eat can visit Kings Quarters, which serves breakfast and dinner. A bar/lounge, a terrace and a garden are other highlights at this Victorian hotel. Fellow travellers love the helpful staff and breakfast.

Languages

English, Hindi, Polish

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (GBP 15 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Kings Quarters – This restaurant serves breakfast and dinner.
Cocktail Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self-parking costs GBP 15 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?

Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?

Yes. Self-parking costs GBP 15 per night.

What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?

The Queen at Chester Hotel, BW Premier Collection has a garden.

Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?

Yes, there's an on-site restaurant, Kings Quarters.

What's the area around The Queen at Chester Hotel, BW Premier Collection like?

The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 16 minutes' walk from Chester City Walls. Travellers say that the area is walkable and good for families.

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The Queen at Chester Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Lobby
Train station
Food
Bar
Bed

What guests liked

  • Breakfast was excellent with a great selection and good quality. (70 reviews)
  • The restaurant served excellent food with a good choice of options and friendly staff. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Had a lovely time staff were lovely so was the hotel
2-night trip

10/10

Perfect from start to finish. A lovely hotel and great location for train station.
1-night trip

10/10

Stop over on way to Liverpool and beyond
1-night trip

10/10

Very enjoyable and good location by the railway station for our luxury trip to Carlisle on a steam train. Reall y enjoyed Chester and Carlisle Cathedrals and walking the wall in Chester.
2-night trip

10/10

A very good experience and I have stayed at this hotel before
1-night trip

8/10

Very convenient to the Station and town. Long corridors and lifts weren’t always working. Courteous staff. Washhand basin in bathroom didn’t drain well. We all enjoyed our meals.
2-night trip

10/10

Chester is a lovely place to stay but staying at the queen hotel makes it just perfect
1-night trip

10/10

We really enjoyed our stay. Very good breakfast.great location
1-night trip

10/10

Comfortable
2-night trip

10/10

Lack of hotel car park was the only inconvenience. The one next to the hotel was quite expensive but except that very comfortable stay, friendly staff and very close to train station.
1-night trip

10/10

Another great visit to this very convenient hotel The staff are great especially the barman Jason
1-night trip

10/10

Nice stay.
1-night trip

10/10

Our first stay but definitely not the last. Lovely large room with a very comfortable bed. Great breakfast and dinner. Opposite the railway station but an easy walk into town.
3-night trip

10/10

Fantastic hotel, very clean and comfortable. Bar area well kept, breakfast offering really good as well. Well situated for walk into city (about 15mins). Parking to the side of the hotel really good
1-night trip

10/10

Lovely stay at The Queens Hotel. The hotel has been refurbished to a high standard. Hit a room upgrade on checkin. Lovely friendly staff
1-night trip

10/10

Reception staff were particularly efficient and friendly
2-night trip

10/10

Fabulous hotel ideal for our train journey and less than 10 minutes walk to city centre. Can’t wait to stay again.
2-night trip

8/10

Room was a good size and bed was comfortable. Check in experience was ok, not very welcoming. It’s much cheaper to go for a drink in the centre than at hotel. Convenient location for station and easy walk to centre. Plenty of parking during the week at £15 for 24 hours. We paid £107 for a superior room on a Thursday night.
1-night trip

10/10

Really busy check-in, but the staff dealt with it efficiently & pleasantly Comfy bed. Bath for a chill. Lovely staff. Just what I needed
1-night trip

6/10

I kept being locked out of my room due to glitches with the key card. Reception were normally very busy so there were quite a number of trips up and down before it was resolved. More careful consideration could have been given with the complimentary items in the room as not everyone drinks alcohol so a bottle in the room was not used but also an alternative wasn't offered. Likewise for tea and coffee.
2-night trip

8/10

Staff were lovely. Beautiful old building. Quirky place. Down falls for me personally was there being no plug sockets next to the bed. Prices for food and drinks being quite expensive and the television being a bit outdated.
3-night trip

10/10

Beautiful hotel.very friendly. Would definitely recommend.
1-night trip

10/10

Great Stay
2-night trip

10/10

Fab place. Staff were friendly and helpful
2-night trip

10/10

Staff bent over backwards to cater to our needs which had changed since first booking. All staff very friendly and efficient. Would definitely stay again.
3-night trip