InTown Suites Extended Stay Albuquerque Hotel Albuquerque
Frequently asked questions
Does InTown Suites Extended Stay Albuquerque offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Albuquerque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay Albuquerque?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InTown Suites Extended Stay Albuquerque?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay Albuquerque?
Check-in start time: 11:00 AM; check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at InTown Suites Extended Stay Albuquerque?
No, this hotel doesn't have a casino, but Sandia Casino (8-min drive) and The Downs Racetrack and Casino (11-min drive) are both nearby.
Does InTown Suites Extended Stay Albuquerque have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around InTown Suites Extended Stay Albuquerque like?
InTown Suites Extended Stay Albuquerque is in Balloon Fiesta Park - North I-25, a short 18-minute walk from Los Poblanos Open Space.
InTown Suites Extended Stay Albuquerque Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
2/10 Poor
7 Oct 2024
No communication.
My flight was delayed so they canceled my booking with out telling me so i gad to find other options to sleep.
Arturo
Arturo, 7-night business trip
Verified Hotels.com guest review
2/10 Poor
27 Apr 2024
Eli
Eli, 7-night trip
Verified Hotels.com guest review
2/10 Poor
14 Oct 2023
The odor in the room was unbearable
We tried to live with the horrendous odor in the room, but it was impossible to do long term.
I rented a room for the week of the balloon fiesta in Albuquerque to have a place to escape our balloon fiesta company. Before completing registration, they asked me to go out at view the room. It is an old room but it looked relatively clean. I smelled an odor, but chalked it up to it being an old room. We did not spend the first night in the room. Our company arrived today, so we went out and planned to spend the first night in the room. We were in there for 3 hours and the odor got progressively worse. Taking a closer look at the ceiling it appeared that black spots are painted over. We pulled the bedding back and there was a huge black spot on the mattress. I believe there is black mold in that room. We could not spend anymore time in there. The smell was unbearable after being in there for an extended time. I requested a refund and was denied.
I know I signed documents, but this is beyond reasonableness. I am contacting the better business bureau and any other organization that will listen to me. We took photos of the bed and I am posting those as well
Verified traveller
8-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2023
Staff were very nice. Maintenance was very responsive and quick with any issues I had. The room was much cleaner than the last in town suites I stayed in and overall made for a pleasant stay.
Sanaja
Sanaja, 10-night romance trip
Verified Expedia guest review
8/10 Very good
4 Jun 2023
The price is unbeatable. Usually weekly stay places have a sketchy element but this place does a good job of making it a nice place to stay.
There is a microwave. I went to the thrift store and got a coffee pot, pot, pan, cup, plate….everything I needed.
There’s a dollar tree nearby that is perfect for necessaries.
Parrish
Parrish, 7-night trip
Verified Expedia guest review
2/10 Poor
28 Feb 2023
Bad!
We booked this hotel for a week through hotels dot com on 2/17/2023 to 2/24/2023. We paid at the desk, just under $500. The room didn’t look at all like the pics online and we were harassed for smoking cigarettes in our vehicle the evening of the 17th. We then left a one-star review on Google maps for the business. The next morning Jaime Crouchet knocked on our door and insisted we leave because of our Google review. We told her we wanted a refund for the unused nights. She insisted we call hotels dot com, however we paid her, not the website. She then called the police and forced us out. She lied to the police. I told the police we didn’t do anything and we didn’t get a refund. The police said it’s a civil matter and pursue it through the courts. I said if it’s a civil matter why are you here? Police said because it’s private property. Hotels dot com told us we had to get the refund from the motel but we never got it. Jaime Crouchet kept over $400 of our money. I understand now, this is a scam. This business is unethical and stealing. Be warned! I’m likely not the first and won’t be the last! Don’t stay here!
AMY
AMY, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2022
Very friendly and easy going staff. Hot water was good, everything worked. Amazing TV.
Chelsea
Verified Expedia guest review
6/10 Good
19 Oct 2022
Maybe if they clean up & Spray
Toilet didn't flush properly, gave me a plunger on Saturday & I kept it for the next week (office closed on Sunday). Roaches stayed free!
William
William, 9-night business trip
Verified Hotels.com guest review
6/10 Good
16 Oct 2022
Jazmin
Jazmin, 8-night trip
Verified Expedia guest review
2/10 Poor
10 Oct 2022
It was just gross
Rachel
Rachel, 8-night trip
Verified Expedia guest review
2/10 Poor
7 Oct 2022
Sara
Sara, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2022
Lela
Lela, 8-night trip
Verified Expedia guest review
2/10 Poor
19 Aug 2022
Filthy room! Bathroom sink backed up from someone else’s room! Horrible!
Anthony
Anthony, 8-night business trip
Verified Expedia guest review
2/10 Poor
1 Aug 2022
Anthony
Anthony, 17-night trip
Verified Hotels.com guest review
2/10 Poor
30 Jul 2022
Mark
Mark, 7-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jul 2021
very nice hotel especially for price good service
Larry
Larry, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Jul 2021
Dont book they dont have rooms
We never got to stay at this property cause even though we had a reservation there were no rooms available leaving us in a hell of a mess trying to find someplace else to stay.
Michael
Michael, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jun 2021
Eric
Eric, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jun 2021
Tracy
Tracy, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2021
Fells like home almost want to make it mine
Eric
Eric, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2021
It was awsome
Verified traveller
7-night family trip
Verified Hotels.com guest review
8/10 Very good
26 May 2021
Apartment living
It was great i was comfortable loved the cable and i was like an apartment complex. On site laundry. Close to so many stores and buisnesses and the free waya.
Therese
Therese, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2021
William
William, 7-night trip
Verified Hotels.com guest review
8/10 Very good
27 Feb 2021
Good value, fair price and comfortable
Overall comfortable extended stay accommodations. I would suggest removing carpet as it did not look or feel clean. Beds were comfortable, bathroom had full size tub and good water pressure. Kitchen with full size refrigerator allowed us to save money on food and eat better.