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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury hotel with 2 restaurants, near Michigan Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
65-inch LCD TV with cable channels, TV, iPod dock
Frette Italian sheets, premium bedding, in-room safe, desk
Lobby
Meeting facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • 14 meeting rooms
  • Terrace

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Terrace
The price is £199
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Grand Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 36.2 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View) | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

L7 Chicago by LOTTE

Pet-friendly
Parking available
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1241)
The price is £132
includes taxes & fees
12 Jan - 13 Jan 2025
L7 Chicago by LOTTE
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About the area

Map
521 North Rush Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • Chicago Theatre - 10 min walk - 0.9 km
  • Millennium Park - 12 min walk - 1.1 km
  • Navy Pier - 3 min drive - 2.1 km

Getting around

  • Chicago Midway Airport (MDW) - 33 min drive
  • Chicago O'Hare International Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 11 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 3 min walk
  • Chicago Station (Red Line) - 10 min walk
  • State Station - 10 min walk

Restaurants

  • ‪The Shops at North Bridge - ‬1 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Billy Goat Tavern - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features a rooftop terrace and puts you only steps from Michigan Avenue. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Kostali, one of 2 restaurants, which serves Mediterranean cuisine and is open for dinner. A bar/lounge, a terrace and a garden are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Grand Station (Red Line) is 3 minutes and Chicago Station (Red Line) is 10 minutes.

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

At a glance

Hotel size

  • 311 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 total, up to 11 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured covered on-site valet parking (USD 79.00 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • 14 meeting rooms
  • Conference space (3388 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1928
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 65-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Kostali – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Upstairs at The Gwen – This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 25.00 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 19.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 14.00 to 20.00 for adults and USD 14.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Covered valet parking costs USD 79.00 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free cancellation for a full refund?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes. Valet parking costs USD 79.00 per day. Electric car charging is available.
What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.
Is there an on-site casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min walk) is nearby.
What is there to do at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Mediterranean cuisine.
What's the area around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago like?
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located on the Strip in Downtown Chicago, a short 3-minute walk from Grand Station (Red Line) and 2 minutes' walk from Michigan Avenue.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Eric, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just OK
Nothing special when paying for a Suite. TV wont completely turn off. When turned off, it comes back on and the entire screen glows all night.
William, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Gwen is located in a fantastic location with easy access to so many iconic Chicago locations. The vibe was hip and casual with an iconic Moet & Chandon vending machine in the lobby! We had a generous sized double queen and though located pretty much right next to the elevator we were not disrupted by noise.
Christine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Drew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

jill, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

8/10 Very good

Laura, 1-night trip
Verified Expedia guest review

2/10 Poor

Melinda, 2-night trip
Verified Expedia guest review

4/10 Fair

Walls are paper thin but you can’t hear outside which is great but you will hear your fellow guests. Food is good but unfortunately the room was gross. Had finger prints in glasses. The bathroom had hair in the shower. And the glass of the window had something sprayed on it. Won’t be back
Hannah, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with good amenities location was very walkable
Jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Called for help after midnight and got help right away
Brad, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Felicia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend this hotel! The location is great, the rooms are spacious, and the staff is very friendly.
Cara, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cozy, cute, great location
Amelia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kattina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rauland, 1-night trip
Verified Expedia guest review

6/10 Good

Not a luxury hotel. Trying to be. Fried food smells in the hallways, average linens. Old interior in the rooms. Parking is 40.00 a night with the hotel discount. Forgot to mention, that is across the street. It’s a good location for walking to the miracle mile, and restaurants.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property. Downtown convenient to everything
Brett, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nikhilesh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tammy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice, clean, large rooms. Well-appointed. Hotel lobby very welcoming. Looked like a lovely outdoor dining patio, though I didn’t eat there.
Heidi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a great place.
Rexiel, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Overall experience was great, although this was a working event during my week I was very pleased.
kevin, 1-night business trip
Verified Expedia guest review

8/10 Very good

They make you seem like they giving you 25 per day if you dine in hotel but Actually you pay for the dinning. they just waive the 25 resort fee if you purchase something, but you are paying the full amount for food and drinks.and tax So I would have just paid the 50 for 2 days and not had the extra food and drink money on my bill. Not happy ..
Tracey Danielle, 2-night family trip
Verified Orbitz guest review