Located near a train station, Holiday Inn London - Sutton, an IHG Hotel is a great choice for a stay in Sutton. You can visit the spa to indulge in facials or manicures and pedicures, and The Junction Restaurant serves breakfast and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers love the helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (GBP 15 per day)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
Working away
Business centre
8 meeting rooms
Computer station
Conference space (484 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-width doorways
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge (on request)
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
The Junction Restaurant – This restaurant serves breakfast and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: GBP 50 per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 12 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Uncovered self-parking costs GBP 15 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
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Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday London Sutton, An Ihg
Holiday Inn London Sutton an IHG Hotel
Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton
Frequently asked questions
Does Holiday Inn London - Sutton, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn London - Sutton, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn London - Sutton, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Holiday Inn London - Sutton, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn London - Sutton, an IHG Hotel?
Yes. Self-parking costs GBP 15 per day.
What are the check-in and check-out times at Holiday Inn London - Sutton, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Holiday Inn London - Sutton, an IHG Hotel and nearby?
Holiday Inn London - Sutton, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near Holiday Inn London - Sutton, an IHG Hotel?
Yes, there's an on-site restaurant, The Junction Restaurant.
What's the area around Holiday Inn London - Sutton, an IHG Hotel like?
Holiday Inn London - Sutton, an IHG Hotel is in Sutton West, a short 7-minute walk from Sutton Station.
Holiday Inn London - Sutton, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Dec 2024
K
K, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Spa experience stay in December
Favorite hotel in sutton because of its comfortable beds, spacious rooms and amazing facilities. Staying in the pool with grandson having fun for hours.
Was going to have an evening in Sutton but didn’t feel the need to leave the hotel. Sauna, steam room, bubble tub. A real spa experience. Extremely enjoyable. Only negative is the outrageously expensive £15 charge for parking. We had 2 cars so this doubled the issue and hotel say nothing they can do about it.
Kim
Kim, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
3 Dec 2024
Adam
Adam, 5-night business trip
Verified Hotels.com guest review
2/10 Poor
3 Dec 2024
Hidden costs and no compensation offered.
I had to pay £24 for parking which I had already ticked at the point of booking and nobody would take responsibility or ownership. There was a party until 1, I could hear people telling them to be quiet but it only stopped when I called down to ask the party to get moved to another floor! It was a Monday! Dinner was nice but I had the fixed menu and it took 2 hours to get all my courses, one of which was a salad. Breakfast was nice and the people in the restaurants were very nice.
Sarah
Sarah, 1-night business trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
Amanda
Amanda, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
David
David, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
11 Nov 2024
The bed was very uncomfortable and gave us both a backache unfortunately
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
A pleasant stay
We stayed for one night before going to the races. Used the pool, steam room and hot tub - all clean and as expected. Not too busy either which was good. Sat in the bar after - Robert the bar man and the bar manager were very friendly and even put the football on for us 😃 Food was nice and room had everything we needed - iron/ board, hairdryer tea/ coffee etc and you could adjust the heating which was good at this time of year.
Kerry
Kerry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
Søren
Søren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Linda
Linda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Sept 2024
JONATHAN
JONATHAN, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 Sept 2024
Kim
Kim, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Sept 2024
Check in and reception were fine, efficient and friendly.
Room in need of renovation. Very dated. We also booked a queen size bed and it probably wasn't even a king size.
Breakfast was good - not excellent, just standard hotel, but coffee machine was broken
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Chinyere
Chinyere, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Verified traveller
8-night family trip
Verified Hotels.com guest review
6/10 Good
18 Sept 2024
When I arrived I was checked in by Shakia who was very professional. However when I went to my room at 16:05 the room hadn't been cleaned since the previous guest. it looked like a Bomb had hit it.
I went Back to Shakia who was very apologetic and dealt with the situation very professionally. She even went to check on the new room herself to ensure that this had been cleaned.
TV in the room didn't work so had to call down to reception again. Once again Shakia went above and beyond and manage to sort the issue, a dodgy lead in the back.
After this first issues the rest of my stay was very nice. Staff are very polite and helpful, Gym & pool area were clean and tidy.
Clive
Clive, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
All the staff were super friendly, especially the restaurant/bar staff who made our evening /breakfast really enjoyable.
PAUL V
PAUL V, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
Shera
Shera, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Sept 2024
Sutton IHG
Stay was good, perfect location for work, and great bar/restaurant and great breakfast, room was good , the only comment was that it was loud with other guests throughout the nights lots of doors slamming. Other than the other guests , it was good !
Michael
Michael, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
Nice hotel, with good breakfast options
Stayed for Spa facilities. Unfortunately the hot tub was not working which was a big disappointment to us. Gave more leisure centre vibes than spa. We had late check out which was good. Have to pay to park. Parking spaces were way to small and tight aswell
Nichola
Nichola, 1-night business trip
Verified Hotels.com guest review
6/10 Good
8 Sept 2024
Was ok stayed at better hotels than this.
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Family break
Enjoyed our 3 night stay, close enough to London and station close by, Gatwick 30 minutes away too
Rooms were well equipped and big enough for our family of 4
Breakfast was great lots of choice
Would definitely book again