Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
Sutton West hotel with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Exterior
Bar (on property)
Indoor pool
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Connecting rooms available
  • Bar
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is £71
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Gibson Road, Sutton, England, SM1 2RF

What's nearby

  • Epsom Downs Racecourse - 9 min drive
  • Wimbledon Tennis Club - 14 min drive
  • Clapham Common - 16 min drive
  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 20 min drive

Getting around

  • Gatwick Airport (LGW) - 39 min drive
  • Farnborough (FAB) - 46 min drive
  • Heathrow Airport (LHR) - 65 min drive
  • London (LCY-London City) - 84 min drive
  • Sutton Station - 7 min walk
  • West Sutton Station - 13 min walk
  • Sutton Common Station - 21 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬7 min walk
  • ‪Nando's - ‬7 min walk
  • ‪Cafe Kiko - ‬6 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Located near a train station, Holiday Inn London - Sutton, an IHG Hotel is a great choice for a stay in Sutton. You can visit the spa to indulge in facials or manicures and pedicures, and The Junction Restaurant serves breakfast and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers love the helpful staff.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukranian

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (GBP 15 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (484 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Junction Restaurant – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 12 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self-parking costs GBP 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday London Sutton, An Ihg
Holiday Inn London Sutton an IHG Hotel
Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton

Frequently asked questions

Does Holiday Inn London - Sutton, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn London - Sutton, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn London - Sutton, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Holiday Inn London - Sutton, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn London - Sutton, an IHG Hotel?
Yes. Self-parking costs GBP 15 per day.
What are the check-in and check-out times at Holiday Inn London - Sutton, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Holiday Inn London - Sutton, an IHG Hotel and nearby?
Holiday Inn London - Sutton, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near Holiday Inn London - Sutton, an IHG Hotel?
Yes, there's an on-site restaurant, The Junction Restaurant.
What's the area around Holiday Inn London - Sutton, an IHG Hotel like?
Holiday Inn London - Sutton, an IHG Hotel is in Sutton West, a short 7-minute walk from Sutton Station.

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spa experience stay in December
Favorite hotel in sutton because of its comfortable beds, spacious rooms and amazing facilities. Staying in the pool with grandson having fun for hours. Was going to have an evening in Sutton but didn’t feel the need to leave the hotel. Sauna, steam room, bubble tub. A real spa experience. Extremely enjoyable. Only negative is the outrageously expensive £15 charge for parking. We had 2 cars so this doubled the issue and hotel say nothing they can do about it.
Kim, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Adam, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

Hidden costs and no compensation offered.
I had to pay £24 for parking which I had already ticked at the point of booking and nobody would take responsibility or ownership. There was a party until 1, I could hear people telling them to be quiet but it only stopped when I called down to ask the party to get moved to another floor! It was a Monday! Dinner was nice but I had the fixed menu and it took 2 hours to get all my courses, one of which was a salad. Breakfast was nice and the people in the restaurants were very nice.
Sarah, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Amanda, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The bed was very uncomfortable and gave us both a backache unfortunately
Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A pleasant stay
We stayed for one night before going to the races. Used the pool, steam room and hot tub - all clean and as expected. Not too busy either which was good. Sat in the bar after - Robert the bar man and the bar manager were very friendly and even put the football on for us 😃 Food was nice and room had everything we needed - iron/ board, hairdryer tea/ coffee etc and you could adjust the heating which was good at this time of year.
Kerry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Søren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

JONATHAN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Check in and reception were fine, efficient and friendly. Room in need of renovation. Very dated. We also booked a queen size bed and it probably wasn't even a king size. Breakfast was good - not excellent, just standard hotel, but coffee machine was broken
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chinyere, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

8-night family trip
Verified Hotels.com guest review

6/10 Good

When I arrived I was checked in by Shakia who was very professional. However when I went to my room at 16:05 the room hadn't been cleaned since the previous guest. it looked like a Bomb had hit it. I went Back to Shakia who was very apologetic and dealt with the situation very professionally. She even went to check on the new room herself to ensure that this had been cleaned. TV in the room didn't work so had to call down to reception again. Once again Shakia went above and beyond and manage to sort the issue, a dodgy lead in the back. After this first issues the rest of my stay was very nice. Staff are very polite and helpful, Gym & pool area were clean and tidy.
Clive, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All the staff were super friendly, especially the restaurant/bar staff who made our evening /breakfast really enjoyable.
PAUL V, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shera, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sutton IHG
Stay was good, perfect location for work, and great bar/restaurant and great breakfast, room was good , the only comment was that it was loud with other guests throughout the nights lots of doors slamming. Other than the other guests , it was good !
Michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, with good breakfast options
Stayed for Spa facilities. Unfortunately the hot tub was not working which was a big disappointment to us. Gave more leisure centre vibes than spa. We had late check out which was good. Have to pay to park. Parking spaces were way to small and tight aswell
Nichola, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Was ok stayed at better hotels than this.
David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Family break
Enjoyed our 3 night stay, close enough to London and station close by, Gatwick 30 minutes away too Rooms were well equipped and big enough for our family of 4 Breakfast was great lots of choice Would definitely book again
Helen, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Kula, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Elaine, 1-night trip
Verified Hotels.com guest review