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The Chester Grosvenor

5.0 star property
Luxury hotel with spa, near Chester City Walls

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Photo gallery for The Chester Grosvenor

Exterior
Suite | Premium bedding, minibar, in-room safe, individually decorated
Front of property – evening/night
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
Reception
In the heart of Chester, The Chester Grosvenor offers a luxurious retreat with continental breakfast and a coffee shop. Unwind at Grosvenor Spa, explore the library, or indulge in fine dining at one of two on-site restaurants. Guests praise the helpful staff and central location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms

For families (6)

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is £153
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Chester by IHG

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.6 out of 10, Exceptional, 1,006 reviews
The price is £91
includes taxes & fees
6 Jul - 7 Jul
Hotel Indigo Chester by IHG
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About the area

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester City Walls - 6 min walk - 0.6 km
  • Chester Racecourse - 10 min walk - 0.9 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Zoo - 7 min drive - 4.4 km

Getting around

  • Chester (CEG-Hawarden) - 34 min drive
  • Liverpool (LPL-John Lennon) - 44 min drive
  • Manchester Airport (MAN) - 47 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 13 min walk
  • Bache Station - 29 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

The Chester Grosvenor puts you in a great location, within a short 10-minute walk of Chester City Walls and Chester Racecourse. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Simon Radley Fine Dining, one of 2 restaurants, serves dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, French, Italian, Polish, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (GBP 15.00 per night)
    • Secured covered on-site valet parking (GBP 25.00 per night)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Simon Radley Fine Dining – This fine-dining restaurant only serves dinner. 1-star Michelin rating.
La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: GBP 200.00 per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • Cots/infant beds are available for GBP 17.5 per stay
  • Rollaway beds are available for GBP 35.0 per night

Parking

  • Self-parking costs GBP 15.00 per night
  • Covered valet parking costs GBP 25.00 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Does The Chester Grosvenor offer free cancellation for a full refund?

Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Chester Grosvenor?

Sorry, pets aren't allowed.

Is parking offered on site at The Chester Grosvenor?

Yes. Self-parking costs GBP 15.00 per night. Valet parking costs GBP 25.00 per night.

What are the check-in and check-out times at The Chester Grosvenor?

You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at The Chester Grosvenor and nearby?

The Chester Grosvenor has a spa and a steam room.

Are there restaurants at or near The Chester Grosvenor?

Yes, there are 2 on-site restaurants.

What's the area around The Chester Grosvenor like?

The Chester Grosvenor is in the heart of Chester, a short 7-minute walk from Chester City Walls and 9 minutes' walk from Chester Racecourse. Our travellers say that the local area is very central.

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The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Food
Bed
Bathroom
Bar
Brasserie
Drinks

What guests liked

  • Breakfast was consistently described as delicious, excellent, and a highlight of the stay. (43 reviews)
  • Parking was convenient and reasonably priced with easy access to the property. (11 reviews)
  • The spa experience was excellent, with many guests praising its quality and staff. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Lovely, clean, Staff are first Class
1-night trip

10/10

Great service lovely room
1-night trip

10/10

Another fantastic stay at the Chester Grosvener Hotel. From the friendly and welcoming people at the reception through to the wonderful breakfast staff and the always helpful housekeeping staff, this was a 5 star experience.
5-night trip

10/10

Pretty much faultless. A traditional, exceptionally well staffed, hotel right in the heart of the city.
1-night trip

10/10

Excellent 👌
1-night trip

10/10

Had a lovely stay here. The staff are so well trained and helpful, nothing is too much trouble. Fantastic location. Will come again
This lovely doorman was so helpful and friendly
2-night trip

10/10

Lovely big room, thoroughly enjoyed our stay!
1-night trip

10/10

Amazing service from the staff team. Nothing was too much trouble. Wonderful room and super comfy bed.
1-night trip

10/10

Excellent location and service
1-night trip

10/10

The hotel was lovely. Our only gripe was with Hotels.Com, who refused to allow us to move the booking and then lied to us about what the hotel had said to them. I will use the hotel again, but won’t be booking via Hotels.Com
1-night trip

10/10

Absolutely faultless, amazing staff
1-night trip

10/10

An amazing stay, as always! My husband and I love this hotel for its location, staff, comfort and food. Thank you for looking after us again and we look forward to visiting again soon.
4-night trip

4/10

Sadly not at all good. I got very little sleep due to noisy air conditioning. The staff were lovely though.
1-night trip

8/10

Very conveniently located.
3-night trip

10/10

Another wonderful stay at the Grosvenor. Very helpful staff throughout our visit. Sublime Suite. Fantastic breakfast and the most delicious meal in the Arkle restaurant.
6-night trip

10/10

Can not fault this hotel at all. The staff are very helpful and friendly. As for the food in Arkle what can I say OMG it was the best experience as not only delicious food and wine pairings but it was a three hour theatrical event.
1-night trip

6/10

Very nice hotel shame about the spa facilities being closed on the day we went
1-night trip

10/10

Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!
1-night trip

10/10

Excellent hotel, excrement room and excellent service
1-night trip

10/10

Very nice comfortable hotel in superb location. Excellent room and service.
1-night trip

10/10

Excellent hotel and the staff made our stay absolutely perfect
1-night trip

10/10

A bit slow in the breakfast restaurant and hadn’t said you had to pay for full breakfast It’s only continental breakfast
2-night trip

10/10

Wonderful place and staff. Just a lovely stay!
1-night trip

8/10

Old style hotel in great location at a reasonable price. Really good breakfast and exceptional service.
3-night trip

10/10

Great location.
1-night trip