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All properties in Chester, United Kingdom
1 room, 2 adults

The Chester Grosvenor

5-star5 stars
Great for familiesThis property has good facilities for families.
Eastgate Street, Chester, England, CH1 1LT, United Kingdom

Luxury hotel with spa, near Chester City Walls
  • Free breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Comfort
Very comfortable
Value
Fairly good value for money

The Chester Grosvenor

  • Classic Double Room
  • Deluxe Room
  • Executive Room
  • Superior Double Room
  • Suite

What’s around The Chester Grosvenor

Landmarks

  • Heart of Chester
  • Chester City Walls - 7-minute walk
  • Chester Racecourse - 9-minute walk
  • University of Chester - 15-minute walk
  • The Rows of Chester - 1-minute walk
  • Eastgate Clock - 1-minute walk
  • St Peter's Church - 2-minute walk
  • Chester Cathedral - 3-minute walk

Getting around

  • Manchester (MAN) 42-min drive
  • Liverpool (LPL-John Lennon) 39-min drive
  • Chester Station 13-min walk
  • Bache Station 29-min walk
  • Ellesmere Port Station 14-min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Italian
  • Polish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Simon Radley Fine Dining – This fine-dining restaurant only serves dinner.1-star Michelin rating.

La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

The Chester Grosvenor’s small print

Also known as

  • Chester Grosvenor Hotel
  • Chester Grosvenor
  • The Chester Grosvenor Hotel Chester
  • The Chester Grosvenor Hotel
  • The Chester Grosvenor Chester
  • The Chester Grosvenor Hotel Chester
  • The Chester Grosvenor Chester
  • The Chester Grosvenor Hotel Chester

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests must contact this property in advance to reserve on-site parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: GBP 200.00 per stay

Optional extras

Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.

Self-parking costs GBP 10.00 per night

Valet parking costs GBP 20.00 per night

Rollaway beds are available for GBP 35 per night

Cots/Infant beds are available for GBP 17.50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 1,032 reviews

Exceptional 10.0
Traditional hotel
Beautiful hotel with a traditional ambience. Felt totally spoilt
Nichola, gb1 night family trip
Exceptional 10.0
Well done
Very convenient, very comfortable and friendly staff, excellent stay.
Sarah, gb1 night trip
Exceptional 10.0
Room with a view, how wonderful!
This hotel is truly wonderful, the friend I was traveling with gave it 15/10. We knew it would be good but the wonderful staff make it GREAT. We can’t wait to stay again, many thanks for making our stay so memorable.
Lynn, gb1 night trip with friends
Good 6.0
Dissapointed
Booked for one night, for husbands birthday treat. We also booked another room for our nephew, and partner, to join us. First impression, beautiful from the outside, great greeting, smooth checkin. Unfortunately, dissapointing, from there on. The rooms are dated, and rundown. Many problems with furnishings etc, ie handle on toilet, broken. Handle on draws missing, small things, which could easily be remedied. We were in room 412, very small, with a view of a wall, which when visiting chester, would have liked to see the world go by. Our booking included breakfast, which was delightful, pastries, full english, the works. When something, looks to good to be true, it normally is, which we found out on check-out. We had a charge of £19 for breakfast for two. When I questioned this, i was told, only continental breakfast was included, which was not mentioned, on check-in, or whilst in the breakfast hall. Even when we asked the young lady, who served us "what is included in the breakfast" she replied "everything". All in all, i would not say the hotel, was a 5 star, more like a 4. The rooms need a serious refurbishment, given the reputation the grosvenor has.
gb1 night family trip
Exceptional 10.0
Hotel was every a 5 star should be. Staff were kind, friendly and couldn’t do enough for you. Wouldn’t stay anywhere else in Chester
Alexander, gb1 night trip

The Chester Grosvenor

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