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All properties in Kelowna, British Columbia, Canada
1 room, 2 adults

Best Western Plus Kelowna Hotel & Suites

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
2402 Highway 97 N, Kelowna, BC, V1X4J1, Canada

3-star hotel in Kelowna with restaurant and bar/lounge
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A perfect base for an Okanagan Valley exploration.Nov 1, 2018
  • A cut above the budget Best Western brand and value for money for the area. Hotel is on a…Oct 2, 2018

Best Western Plus Kelowna Hotel & Suites

from £140
  • Standard Room, 2 Queen Beds, Refrigerator, Courtyard View
  • Suite, 1 Queen Bed with Sofa bed, Kitchenette, Courtyard Area (with Sofabed)
  • Standard Room, 2 Queen Beds, Refrigerator, No View
  • Standard Room, 2 Queen Beds, Non Smoking, Patio
  • Standard Room, 1 King Bed with Sofa bed, Refrigerator, Courtyard View (with Sofabed)
  • Standard Room, 1 Queen Bed, Accessible, Refrigerator
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Executive Room, 1 King Bed with Sofa bed, Refrigerator, Tower (with Sofabed)
  • Standard Room, 2 Queen Beds, Refrigerator, Tower
  • Deluxe Room, 1 Queen Bed, Balcony, View
  • Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)
  • Executive Room, 1 King Bed, Non Smoking, Balcony

What’s around Best Western Plus Kelowna Hotel & Suites

Landmarks

  • In Central Okanagan
  • Columbia Mountains - 1-minute walk
  • Mission Creek Regional Park - 12-minute walk
  • Orchard Park Mall - 12-minute walk
  • Capri Mall - 42-minute walk
  • Mission Creek Golf Club - 2.3 mi / 3.8 km
  • Harvest Golf Club - 2.9 mi / 4.7 km
  • Guisachan Heritage Park - 2.9 mi / 4.7 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) 10-min drive
  • Penticton, BC (YYF-Penticton Regional) 66-min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free extended parking

  • Electric car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Barbecue grills
Working away
  • Business centre
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 5910
  • Conference space size (meters) - 549
  • Conference centre
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1968
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cornerstone Grill – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

97 Street Pub – This pub serves lunch, dinner and light fare.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Best Western Plus Kelowna Hotel & Suites’s small print

Also known as

  • Best Western Plus Kelowna Hotel
  • Plus Kelowna & Suites Kelowna
  • Best Western Plus Kelowna Hotel & Suites Hotel
  • Best Western Plus Kelowna Hotel & Suites Kelowna
  • Best Western Plus Kelowna Hotel & Suites Hotel Kelowna
  • Best Western Plus Kelowna Hotel & Suites Kelowna
  • Best Western Plus Kelowna Hotel & Suites Hotel Kelowna
  • Best Western Plus Kelowna
  • Best Western Hotel Kelowna
  • Best Western Plus Kelowna Hotel And Suites
  • Best Western Kelowna
  • BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
  • Best Western Plus Kelowna Hotel Kelowna
  • Kelowna Best Western
  • Best Western Plus Kelowna Hotel Suites

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Rollaway beds are available for CAD 20.0 per night

Pets are allowed for an extra charge of CAD 25 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Kelowna Hotel & Suites

  • Does Best Western Plus Kelowna Hotel & Suites offer free cancellation for a full refund?
    Yes, Best Western Plus Kelowna Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western Plus Kelowna Hotel & Suites?
    Yes, there's free self and extended parking.
  • Are pets allowed at Best Western Plus Kelowna Hotel & Suites?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Plus Kelowna Hotel & Suites?
    You can check in from 4 PM to 1 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Plus Kelowna Hotel & Suites?
    Yes, there's an on-site restaurant.
  • Is an airport shuttle service offered by Best Western Plus Kelowna Hotel & Suites?
    Yes, a free airport shuttle is available.

Recent reviews

Very good 8.2 From 481 reviews

Very good 8.0
Comfortable
Good location. Spread out Hotel (has own internal map)!! Comfortable rooms. Average buffet breakfast. Adequate free parking.
Sandeep, gb1 night family trip
Very good 8.0
Bring your own TP
Overall fine hotel. Nice pool, had ground floor near it and the patio leads out to a grass area and the pool. Things I really care about when I travel; I'm room coffee 3/5 Shower water pressure 5/5 Toilet paper 1/5 (may have been stolen from outhouse at provincial park) Noise 4/5 Bed 4/5
Paul, us1 night business trip
Good 6.0
Stay was fine, service was rough
Visit got off to a rough start when we arrived in the room and realized it didn't have the city view that we had specifically booked the room for. Spoke to front desk, who told us "those rooms aren't guaranteed" and insisted we didn't pay more for it, even though we did, as the description sold the room as having a view. Was told they didn't have another room and that "you could always cancel", which seemed a strange conclusion to jump to. I asked why Hotels.com would sell the room as having a view if not guaranteed and was told, "they'll do anything to get your money". Asked to speak to a manager and was told they'd be in tomorrow, so I said we'd stay in the room and I'd call back then. Two minutes later the phone rang and they had two other room options to move us into. So yeah, overall the hotel experience was okay (though with breakfast being 'grab n' go', some variety day to day wouldn't be a bad idea), but the service was pretty rough to start the trip and set an unfortunate tone.
Simon, us3 night trip
Exceptional 10.0
Good
Bin, ca1 night family trip
Very good 8.0
Only issue I had was there was some stuff left by previous guest in the top drawer of the desk. Basically just some paper and cardboard and elastics, nothing too concerning. My issue is with the Covid-19 precautions I thought every area would be cleaned. It's obvious no one looked in the drawers while cleaning. Probably wont stay again as I didn't feel totally comfortable. I travel quite a bit and have stayed at many BW hotels and usually find them very good.
Rob, ca2 night business trip
Good 6.0
Breakfast flop
I picked the best western because of its location and it’s amazing breakfast...well, the breakfast now consists of a cold muffin, orange or apple and granola bars behind the counter. So disappointed!!!
Charity, ca1 night trip with friends
Poor 2.0
Poor cleanliness
Nikola, ca2 night business trip
Good 6.0
To noisy.
Paper thin walls and noisy. There were only about 5 people staying at this motel and I could hear every one of them. If you don’t mind noise then this motel is ok.
Patrick, us1 night trip
Exceptional 10.0
Cynthia
The bedding and beds are amazing! Like sleeping in the clouds. The room is spacious modern and clean. I look forward to staying here again.
cynthia, us1 night family trip
Exceptional 10.0
Great value
The beds are amazing! Like sleeping in the clouds
cynthia, ca1 night trip

Best Western Plus Kelowna Hotel & Suites

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