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All properties in Chester, United Kingdom
1 room, 2 adults

Crowne Plaza Chester

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Trinity Street, Chester, England, CH1 2BD, United Kingdom

4-star hotel with spa, near Chester Cathedral
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Great location
Good internet service
Tasty breakfast

Crowne Plaza Chester

from £92
  • Standard Room
  • Deluxe Room
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking (Club)
  • Room, 1 Double Bed, Non Smoking (with Sofa chair)
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

What’s around Crowne Plaza Chester


  • Heart of Chester
  • Chester Racecourse - 7 min walk
  • Chester Cathedral - 5 min walk
  • Grosvenor Museum - 7 min walk
  • Roman Amphitheatre - 10 min walk
  • Chester Zoo - 3.1 mi / 5 km
  • Cheshire Oaks Designer Outlet - 7 mi / 11.3 km
  • Blue Planet Aquarium - 7.5 mi / 12.1 km

Getting around

  • Manchester Airport (MAN) - 46 min drive
  • John Lennon Airport (LPL) - 47 min drive
  • Chester Station - 17 min walk
  • Bache Station - 27 min walk
  • Capenhurst Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 10269
  • Conference space size (meters) - 954
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1989
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Crowne Spa Chester has 3 treatment rooms. Services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Crowne Plaza Chester’s small print

Also known as

  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester
  • Crowne Plaza
  • Chester Crowne Plaza
  • Crowne Plaza Chester Hotel Chester
  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester Chester
  • Crowne Plaza Chester Hotel Chester


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 18 years old are not allowed in the spa.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs GBP 10 per day

    English breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Chester

    • Does Crowne Plaza Chester offer free cancellation for a full refund?
      Yes, Crowne Plaza Chester does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Crowne Plaza Chester?
      Yes. Self-parking costs GBP 10 per day. Parking spaces may be limited.
    • Is there a pool at Crowne Plaza Chester?
      Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
    • Are pets allowed at Crowne Plaza Chester?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Crowne Plaza Chester?
      You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Crowne Plaza Chester?
      Yes, there's an on-site restaurant that serves British cuisine. Nearby restaurants include Old Custom House Inn (3-min walk), Abbey Gateway (3-min walk) and Barlounge (3-min walk).
    • What is there to do near Crowne Plaza Chester?
      Recommended spots to visit include Chester Cathedral (5-min walk) and Grosvenor Museum (7-min walk), along with Chester Racecourse (7-min walk) and Roman Amphitheatre (10-min walk).

    Recent reviews

    Fabulous 8.8 From 331 reviews

    Very good 8.0
    Fantastic location
    Lovely hotel, ideal location, very friendly staff. We had a room on 2nd floor clean and comfortable, but badly in need of double glazing, the draught from the window was cold.
    Sharon, gb2 night family trip
    Exceptional 10.0
    Excellent customer service
    Very nice comfy room, customer service was excellent. Especially Kim on reception, who was so friendly and went out of her way to be helpful.
    Hannah, gb1 night trip
    Exceptional 10.0
    Fabulous hotel/ Staff & Location
    Mr friend and I arrived at 3pm & found a car parking space, found reception & after a quick check in. Found our lovely spacious room. All the staff are lovely and courtious including the pool/ gym staff. Thoroughly enjoyed the pool & amenities. Thank you for the birthday drink , the bar & food was fab. All in all a fab cheeky 2 day trip to Chester. Shame we didnt find the short cut into the centre? haha would have saved us the long walk.Definitely would return & RECOMMEND this hotel.
    Angela, gb2 night trip with friends
    Exceptional 10.0
    great hotel friendly staff
    Excellent hotel loved every minute of the stay. Fabulous attentive service from check in to check out
    IMPACT PEOPLE, gb1 night business trip
    Good 6.0
    Just ok
    It was ok.... not 4 star. Common areas were well presented and refurbished. Rooms were tired and worn
    Jackie, gb2 night trip with friends
    Very good 8.0
    Great stay in Chester Hotel is fine
    the hotel is good and has parking but limited but is over a big public carpark. Entrance is straight onto a service road and is a bit rough at night especially if you were a single woman in my opinion daying that centre of town is 2 minutes away. Coffee at breakfast is basic but everything else is fine.
    Chris, gb2 night trip
    Very good 8.0
    It was a really good stay, the club lounge is worth the upgrade. The only issue was that there wasn't any parking in the hotel car park so had to park in the council one and the hotel does not subsidies parking like other hotels in city centres do.
    gb1 night trip
    Exceptional 10.0
    Excellent, very comfortable stay.
    Jennifer, gb2 night trip
    Good 6.0
    We booked a double room but on arrival they gave us a twin room, we asked for it to be changed however they were not very accomodating.
    gb1 night trip
    Very good 8.0
    Christmas shopping trip easy access to the town.
    gb1 night trip

    Crowne Plaza Chester

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