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All properties in London, England, United Kingdom
1 room, 2 adults

K West Hotel & Spa

4-star4 stars
Great for familiesThis property has good facilities for families.
Richmond Way, London, England, W14 0AX, United Kingdom

4-star hotel with spa, near Westfield London Shopping Centre
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect™ Rewards stamps here
  • Loved my overnight stay at the k west hotel , second visit and everything was spot on…Mar 8, 2020
  • Absolutely brilliant stay, in a quiet location 1 minute away from a massive shopping…Mar 7, 2020

K West Hotel & Spa

  • Superior Double Room
  • Executive Double Room (Superking Bed)
  • Junior Double Room
  • Deluxe Double Room
  • Studio, 1 King Bed
  • K Suite( Superking Bed )
  • Superior Twin Room
  • Deluxe Twin Room
  • Executive Twin Room

What’s around K West Hotel & Spa


  • In Shepherd's Bush
  • Westfield London Shopping Centre - 10-minute walk
  • Kensington High Street - 13-minute walk
  • Kensington Gardens - 28-minute walk
  • Kensington Palace - 31-minute walk
  • Royal Albert Hall - 42-minute walk
  • Natural History Museum - 42-minute walk
  • Stamford Bridge Stadium - 43-minute walk

Getting around

  • London (LHR-Heathrow) 29-min drive
  • London (LGW-Gatwick) 76-min drive
  • London (LCY-London City) 29-min drive
  • London Shepherd's Bush Station 5-min walk
  • Kensington (Olympia) Station 10-min walk
  • London Acton Main Line Station 6-min drive
  • Shepherd's Bush Underground Station 4-min walk
  • Goldhawk Road Underground Station 9-min walk
  • Shepherd's Bush Market Underground Station 10-min walk

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in on Saturdays and Sundays is 3 PM.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Fitness facilities
  • Steam room
  • Health club
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
Languages Spoken
  • English
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, K Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

K West Hotel & Spa’s small print

Also known as

  • K West Hotel London
  • K West Hotel & Spa Hotel London
  • K West Hotel
  • K West London
  • K West
  • K West Hotel & Spa London, England
  • k West Hotel And Spa
  • K West Hotel & Spa Hotel
  • K West Hotel & Spa London
  • K West Hotel & Spa Hotel London


This hotel will place a charge on the guest's credit card for the cost of the first night 24 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. Invalid cards will result in a canceled reservation.
Guests are required to produce a valid credit card with pin number at check-in, which will be pre-authorised GBP 50 per day to cover any extras.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property.

For traveller safety, social distancing measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50 per stay

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Facility access costs GBP 20 per person, per day. Facilities include a sauna, a spa and a spa tub.

Self-parking costs GBP 29 per day

Rollaway beds are available for GBP 30.0 per night

Continental breakfast is offered for an extra charge of GBP 12.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for K West Hotel & Spa

  • Are pets allowed at K West Hotel & Spa?
    Sorry, pets aren't allowed.
  • Is parking offered at K West Hotel & Spa?
    Yes. Self-parking costs GBP 29 per day.
  • What are the check-in and check-out times at K West Hotel & Spa?
    You can check in from 3:00 PM to 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near K West Hotel & Spa?
    Yes, there's an on-site restaurant. Nearby restaurants include Belushi's (3-min walk), Pizza Express (3-min walk) and Esquires Coffee House (3-min walk).

Recent reviews

Very good 8.2 From 624 reviews

Very good 8.0
Massive spider in room
Huge spider in the room, windows left open, no one from facilities came for the spider.
gb1 night trip with friends
Very good 8.0
The location of the hotel was great but I thought the level of cleansiness wasn’t quite to my standards. Also, i went with my partner for a spa weekend but as the spa area was really small and busy, it was difficult to get in until less busier hours. Otherwise, the staff were great and it was a comfortable stay.
gb1 night trip
Fair 4.0
Not worth the money...
Not so good. Not worth the money. Not a 4 star...
Sheila, gb1 night trip
Exceptional 10.0
Stylish hotel
The hotel is a short walk from the tube and from Westfield but in an excellent position on a quiet road. The Reception is light and stylish and the young women on the reception desk were very polite, efficient and friendly. The room was spacious and well furnished with a small but clean and smart bathroom with very soft, large bath towels. The bed was comfortable and the pillows large and squashy.
Mrs LM, gb1 night trip
Exceptional 10.0
better than an 8.2 rating
Better than the 8.2 rating. Stayed here a few times. The rooms are larger than usual London standard. Comfortable beds, good room service menu options. Nice restaurant on site and good gym
Matthew, gb1 night business trip
Very good 8.0
Good location
Great hotel & location. Disappointed by having to pay an extra £20 per person if we wanted to use the gym & spa facilities, wasn’t clear when booking. Also charged £2 service charge when ordered drinks at the bar!
D P, gb2 night trip
Good 6.0
Disappointing. Beds comfortable but room tired. We had upgraded to a Junior Suite Staff not at all attentive at breakfast. We sat waiting for ages before anyone came to us and then we had to ask for something every time.
gb1 night family trip
Good 6.0
Did not meet expectations
The hotel is fine, but first impressions from check in onwards, was not great. They tried to upsell us to a ''better room'', they identified we had booked through here and that the rooms allocated to websites like this are actually ''smaller and located at the furthest part of the property'', nice to know. They essentially wanted 70 pounds extra per night to upgrade. Not messing around when they say furthest part of the property, it's a long walk. Room wasn't actually that small, it was workable (especially for a city visit for work or a short break where you're not in the hotel often). Staff were fine for any interaction I had, but nothing exceptional or memorable. Overall - an overpriced hotel with not a welcoming or relaxing atmosphere. The vibe from the pictures and website does not translate to real life.
gb4 night business trip
Exceptional 10.0
Staff were friendly and helpful , great location right next to Shepard’s bush under and over ground so central for sightseeing , lovely relaxing spa
varrie jane, gb3 night trip
Exceptional 10.0
Had the suite which was fantastic and the spa was so nice
Sam, gb1 night trip

K West Hotel & Spa

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