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1 room, 2 adults

Royal Sonesta San Juan

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • On beach
5961 Isla Verde Avenue, Carolina, 00979, Puerto Rico

4-star beachfront hotel with outdoor pool, near Carolina Beach
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • On beach
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Puerto Rico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The hotel in itself is beautiful. First time at such a nice hotel. I will say…Feb 20, 2021
  • This resort is BEAUTIFUL. We went for a 5 day 4 night couples trip and booked the ocean…Feb 18, 2021

Royal Sonesta San Juan

from £272
  • Deluxe Room, 2 Double Beds, Accessible, Ocean View (Tub)
  • Deluxe Room, 1 King Bed, Accessible (Tub)
  • Room, 2 Double Beds, Balcony (Club)
  • Room, 1 King Bed, Balcony (Club)
  • Room, 1 King Bed, Accessible (Club Terrace)
  • Room, 2 Double Beds (Laguna View)
  • Deluxe Room, 2 Double Beds, Accessible, Ocean View
  • Room, 1 King Bed (Laguna View)
  • Deluxe Room, 1 King Bed, Accessible, Ocean View
  • Deluxe Room, 1 King Bed, Accessible (Laguna View, Roll in Shower)
  • Junior Suite, 1 Queen Bed
  • Deluxe Room, 2 Double Beds
  • Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed
  • Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll in Shower)
  • Deluxe Room, 1 King Bed, Accessible, Ocean View (Tub)
  • Suite, 1 King Bed, Accessible, Balcony (Club)
  • Suite, 1 King Bed, Accessible, Balcony (Tub)
  • Junior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (Club Terrace, Roll in Shower)

What’s around Royal Sonesta San Juan

Landmarks

  • In Isla Verde
  • Carolina Beach - 5-minute walk
  • Balneario de Carolina - 17-minute walk
  • Isla Verde Beach - 4-minute walk
  • Pine Grove Beach - 10-minute walk
  • Barbosa Park - 43-minute walk
  • San Jorge Children's Hospital - 3.1 mi / 4.9 km
  • Condado Beach - 4.7 mi / 7.5 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) 6-min drive

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Puerto Rico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • On-site self-parking (USD 20 per day; includes in/out privileges)

  • On-site valet parking (USD 25 per day; includes in/out privileges)

  • On-site extended parking (fees apply)

  • On-site motorhome/coach/lorry parking (fees apply)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for on-site parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Aleli – Overlooking the pool, this restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ruths Chris Steakhouse – This steakhouse specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

SAK-I – This restaurant specialises in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Ocean Breeze – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Akua Bar – This poolside bar specialises in Caribbean cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby

Royal Sonesta San Juan’s small print

Also known as

  • InterContinental San Juan Hotel
  • InterContinental San Juan
  • Royal Sonesta San Juan Hotel
  • Royal Sonesta San Juan Carolina
  • Royal Sonesta San Juan Hotel Carolina
  • Royal Sonesta San Juan Puerto Rico Resort
  • InterContinental San Juan
  • Intercontinental San Juan Hotel Isla Verde
  • InterContinental San Juan
  • Royal Sonesta San Juan Hotel
  • Royal Sonesta San Juan Carolina
  • Royal Sonesta San Juan Hotel Carolina
  • Royal Sonesta San Juan Puerto Rico Resort
  • InterContinental San Juan Puerto Rico/Isla Verde
  • Intercontinental San Juan Resort And Casino
  • InterContinental San Juan Resort Carolina
  • InterContinental San Juan Resort
  • InterContinental San Juan Carolina
  • InterContinental Juan Carolin

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 18 per cent of room rate

Optional extras

Early check-in can be arranged for an extra charge of USD 100

Late check-out can be arranged for an extra charge of USD 80

Self-parking costs USD 20 per day with in/out privileges

Valet parking costs USD 25 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 27 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royal Sonesta San Juan

  • Does Royal Sonesta San Juan offer free cancellation for a full refund?
    Yes, Royal Sonesta San Juan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Royal Sonesta San Juan?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Royal Sonesta San Juan?
    Yes. Self-parking costs USD 20 per day. Valet parking costs USD 25 per day. Motorhome/coach/lorry parking is available.
  • Is there a pool at Royal Sonesta San Juan?
    Yes, there's an outdoor pool.
  • Are pets allowed at Royal Sonesta San Juan?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Royal Sonesta San Juan?
    You can check in from 3:00 PM - midnight. There's a charge of USD 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 80 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Royal Sonesta San Juan?
    Yes, there are 5 on-site restaurants, featuring beachfront dining, Italian cuisine and garden views. Nearby restaurants include Meat Market Miami (4-min walk), Platos (6-min walk) and Zest (6-min walk).
  • Is there an on-site casino at Royal Sonesta San Juan?
    No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (6-min drive) and Sheraton Casino (9-min drive) are both nearby.
  • What is there to do at Royal Sonesta San Juan and nearby?
    Have fun with activities such as cycling, kayaking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Royal Sonesta San Juan also has 2 beach bars and a fitness centre, as well as a garden.

Recent reviews

Very good 8.4 From 704 reviews

Fair 4.0
Great People
The people were greatest and were very helpful but almost everything closed after weekend
Wendell J, us3 night trip
Poor 2.0
Terrible staff
The hotel it’s very nice, but upon check out I forgot my coat in the room. When I noticed I had left it in my room, house keeping had already stole my coat.
us1 night trip
Very good 8.0
Great Weekend Getaway
The hotel was amazing. Clean, great rooms, amazing pool, and decent restaurant options. The front desk staff was superb as well!! The biggest issue is the service at the pool bar and the breakfast restaurant. Servers were nonchalant and took very long to take orders and bring them back. Some of the wait staff weren’t very friendly either.
Tiffani, us3 night trip with friends
Exceptional 10.0
Amazing! The resort was beautiful. It was my birthday so they upgraded me to a ocean view room free of charge and it made my trip that much better. Good location. Close to the airport. $14 round trip from the airport in UBER.
Jovon, us3 night trip
Poor 2.0
Zero customer services, had to self-park across the street, amenities weren’t working. I checked out early and went somewhere else even though they said they would still charge the 2nd night. It was worth leaving.
Wandysbel, us3 night trip
Very good 8.0
Awesome resort in Puerto Rico
Great place garden view is nice even better with ocean view. Great service food and great customer service. Concierge was very helpful and very experienced.
us2 night trip
Exceptional 10.0
The room is spacious, clean and beautiful. The pool area is very big, clean and the staff is very friendly. They have excellent safety measures for COVID-19. I recommend this hotel.
Jullie, us2 night family trip
Exceptional 10.0
Very nice hotel & good service highly recommend!!!
KeilaA, us3 night family trip
Very good 8.0
Beautiful building. Covid ruined the spa. But overall it was a delight
Admorale, us4 night romance trip
Exceptional 10.0
Loved the ocean view, and the staff was very friendly!
MrFactamundo, us4 night romance trip

Royal Sonesta San Juan