Stourport Manor Hotel

4.0 star property
Stourport-on-Severn hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stourport Manor Hotel

Property grounds
Breakfast, lunch and dinner served
Interior
Interior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is £55
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Single Bed

Executive Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA

What's nearby

  • Hartlebury Castle - 3 min drive
  • Kidderminster Golf Club - 6 min drive
  • Severn Valley Railway - 6 min drive
  • West Midland Safari Park - 8 min drive
  • Worcester Cathedral - 19 min drive

Getting around

  • Birmingham Airport (BHX) - 52 min drive
  • Hartlebury Station - 8 min drive
  • Blakedown Station - 10 min drive
  • Kidderminster Station - 11 min drive

Restaurants

  • ‪The taphouse pub - ‬3 min drive
  • ‪The Hollybush - ‬2 min drive
  • ‪Brothers of Ale - ‬16 min walk
  • ‪The Old Beams - ‬4 min drive
  • ‪Brinton Arms - ‬4 min drive

About this property

Stourport Manor Hotel

Stourport Manor Hotel is a great choice for a stay in Stourport-on-Severn. Guests can take a dip in the indoor pool or grab a bite to eat at Brasserie, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre.

Languages

English, French

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Assistive listening devices available
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14 for adults and GBP 8 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

Also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Frequently asked questions

Does Stourport Manor Hotel offer free cancellation for a full refund?
Yes, Stourport Manor Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Stourport Manor Hotel?
Yes, there's an indoor pool.
Are pets allowed at Stourport Manor Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Stourport Manor Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Stourport Manor Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Stourport Manor Hotel and nearby?
Stourport Manor Hotel has an indoor pool, a sauna and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Stourport Manor Hotel?
Yes, there's an on-site restaurant, Brasserie.

Stourport Manor Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

M, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Dmitry, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Tired hotel in the middle of nowhere felt like a care home
peter, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
Colin, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

avoid, avoid, avoid
Booked this for 7 people, for 2 nights. Despite 2 phone calls and an email to advise of travelling as two families, with 1 dog each - one dog to go into each room we booked, it was argued that they were not aware of it. Being charged at £25 per dog per night, for what, when you still end up in the poorest category room in the hotel. Plus £25 per dog per night deposit. Rooms and corridors smelled of damp, but room change was denied because of the dogs. We were 3 and 4 people booked per room, but towels and coffees, teas etc only catered for two. On the first night there was no space to sit and relax as a group with children, due to a funeral wake that took place, it was noisy and full of drunk people - the person who was meant to be remembered would have been ashamed. The hotel is advertised "with pool" and picked for that reason but on the leaflet that was handed out at arrival it stated that pool and jacuzzi are available for a fee of £5 per person and £2 per child. Breakfast was mediocre at best and not worth the price charged for it. On a positive note, the bed was comfortable. But overall we feel we have been ripped off. When we addressed the issued to the duty manager, they made it clear that they are not bothered, and "not aware".
Mathias, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Pete, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stayed in better
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
Craig, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Solid stay, beautiful old building - pool not incl
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
Hannah, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Luma Aal-khamees, 1-night trip
Verified Expedia guest review

6/10 Good

Richard, 2-night trip
Verified Expedia guest review

8/10 Very good

We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
Elizabeth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
Joseph, 2-night trip
Verified Expedia guest review

8/10 Very good

Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
J, 1-night trip
Verified Expedia guest review

4/10 Fair

I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
Arnold, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Slow in kitchen, breakfast wasn’t great. Room service food left out overnight. In need of refresh. Polite staff who were very apologetic
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Sacha, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel is a 3 star hotel at best , very dated ,worn facilities with offensive odours
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Carset
From the reception staff across to the Cleaners, all were very professional and helpful.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
William, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
Carol, 2-night trip
Verified Expedia guest review

6/10 Good

Average
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
Gary, 1-night trip
Verified Hotels.com guest review

6/10 Good

We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
Christina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
Samantha, 1-night family trip
Verified Hotels.com guest review