Stourport Manor Hotel

4.0 star property
Stourport-on-Severn hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stourport Manor Hotel

Property grounds
Breakfast, lunch and dinner served
Interior
Interior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is £57
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Hairdryer
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed - double
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Single Bed

Executive Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Sofa bed - double
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA

What's nearby

  • Danter's Treasure Island Amusement Park - 3 min drive - 2.2 km
  • Hartlebury Castle - 3 min drive - 2.0 km
  • Severn Valley Railway - 6 min drive - 6.2 km
  • Harvington Hall - 8 min drive - 7.6 km
  • West Midland Safari Park - 8 min drive - 7.9 km

Getting around

  • Birmingham Airport (BHX) - 52 min drive
  • Hartlebury Station - 8 min drive
  • Blakedown Station - 10 min drive
  • Kidderminster Station - 11 min drive

Restaurants

  • ‪The taphouse pub - ‬3 min drive
  • ‪The Hollybush - ‬2 min drive
  • ‪Brothers of Ale - ‬16 min walk
  • ‪The Old Beams - ‬4 min drive
  • ‪Brinton Arms - ‬4 min drive

About this property

Stourport Manor Hotel

When you stay at Stourport Manor Hotel, you'll be within a 10-minute drive of West Midland Safari Park. Guests can take a dip in the indoor pool or grab a bite to eat at Brasserie, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre.

Languages

English, French

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Assistive listening devices available
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14 for adults and GBP 8 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

Also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Frequently asked questions

Does Stourport Manor Hotel offer free cancellation for a full refund?
Yes, Stourport Manor Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Stourport Manor Hotel?
Yes, there's an indoor pool.
Are pets allowed at Stourport Manor Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Stourport Manor Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Stourport Manor Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Stourport Manor Hotel and nearby?
Stourport Manor Hotel has an indoor pool, a sauna and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Stourport Manor Hotel?
Yes, there's an on-site restaurant, Brasserie.

Stourport Manor Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Dmitry, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Tired hotel in the middle of nowhere felt like a care home
peter, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
Colin, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

avoid, avoid, avoid
Booked this for 7 people, for 2 nights. Despite 2 phone calls and an email to advise of travelling as two families, with 1 dog each - one dog to go into each room we booked, it was argued that they were not aware of it. Being charged at £25 per dog per night, for what, when you still end up in the poorest category room in the hotel. Plus £25 per dog per night deposit. Rooms and corridors smelled of damp, but room change was denied because of the dogs. We were 3 and 4 people booked per room, but towels and coffees, teas etc only catered for two. On the first night there was no space to sit and relax as a group with children, due to a funeral wake that took place, it was noisy and full of drunk people - the person who was meant to be remembered would have been ashamed. The hotel is advertised "with pool" and picked for that reason but on the leaflet that was handed out at arrival it stated that pool and jacuzzi are available for a fee of £5 per person and £2 per child. Breakfast was mediocre at best and not worth the price charged for it. On a positive note, the bed was comfortable. But overall we feel we have been ripped off. When we addressed the issued to the duty manager, they made it clear that they are not bothered, and "not aware".
Mathias, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Pete, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stayed in better
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
Craig, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Solid stay, beautiful old building - pool not incl
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
Hannah, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Slow in kitchen, breakfast wasn’t great. Room service food left out overnight. In need of refresh. Polite staff who were very apologetic
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Sacha, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel is a 3 star hotel at best , very dated ,worn facilities with offensive odours
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Carset
From the reception staff across to the Cleaners, all were very professional and helpful.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
William, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
Carol, 2-night trip
Verified Expedia guest review

6/10 Good

Average
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
Gary, 1-night trip
Verified Hotels.com guest review

6/10 Good

We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
Christina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
Samantha, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE.
Really really disappointed. Booked a bigger room which specifically stated the size would be 40 sqm - a 'Classic Family Room'. When we got there it was only a small room they gave us. When I complained they said all the rooms were full so I asked for a refund of the difference in price and they refused. I booked a bigger room because i was there with my 6 month old and I wanted space to entertain him. All they offered was a bottle of wine which was pretty useless because I was breast feeding. They claimed that that was the biggest room they had but the fire evacuation notice on the back of the door clearly showed that the rooms in the other wing were much bigger. All I wanted was a refund of the difference which I think is more than fair. I complained to hotels.com they did nothing. I compained to the hotel by email multple times and they never responded. DO NOT STAY HERE THEY DONT CARE ABOUT THEIR GUESTS.
Rebecca, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Lovely building, plenty of parking, tired condition, could do with a refresh.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Martin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Budget option
Very tired and dated hotel. Beds very uncomfortable
Owen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mixed experience but enjoyable overall
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
Veronica, 1-night trip
Verified Hotels.com guest review

6/10 Good

Suzanne, 2-night trip
Verified Expedia guest review