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Porto Platanias Beach Resort & Spa

5.0 star property
Upmarket beachfront resort with water park, near Platanias Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Porto Platanias Beach Resort & Spa

Front of property – evening/night
Business centre
Lounge
On the beach, beach bar
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Full-service spa
  • 6 indoor pools and 5 outdoor pools
  • 2 hot tubs
  • Water park
  • Free children's club
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio with Garden or Pool View

Studio with Garden or Pool View | Minibar, in-room safe, desk, blackout curtains

Studio with Garden or Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Side Sea View

View from room

Double Room with Side Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite with Private Pool and Sea View

Superior Suite with Private Pool and Sea View | Minibar, in-room safe, desk, blackout curtains

Superior Suite with Private Pool and Sea View

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Junior Suite with Private Pool

Junior Suite with Private Pool | Living room | TV

Junior Suite with Private Pool

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Double Room with Garden or Pool View

View from room

Double Room with Garden or Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View (Maisonette)

Family Room, Pool View (Maisonette) | Minibar, in-room safe, desk, blackout curtains

Family Room, Pool View (Maisonette)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds

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About the area

Map
Platanias, Platanias, Crete Island, 73014

What's nearby

  • Platanias Square - 7 min walk - 0.6 km
  • Agia Marina Beach - 8 min walk - 0.7 km
  • Platanias Beach - 8 min walk - 0.7 km
  • Old Venetian Harbor - 13 min drive - 12.3 km
  • Nea Chora Beach - 26 min drive - 16.4 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Χάλαρο - ‬9 min walk
  • ‪Γιαουρτοπλημμύρα - ‬7 min walk
  • ‪The Twins - ‬6 min walk
  • ‪Social Cafe Bar - ‬6 min walk
  • ‪Eclipse - ‬7 min walk

About this property

Porto Platanias Beach Resort & Spa

Porto Platanias Beach Resort & Spa puts you within a 10-minute walk of Agia Marina Beach and features a marina and a free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Helios and Eros, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious resort include 5 outdoor pools, a water park and a beach bar.

All-inclusive

All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Italian, Russian, Swedish

At a glance

Hotel size

  • 322 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property enforces a strict dress code in the restaurant during dinner.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free wired internet access in rooms

Parking

  • Uncovered on-site self-parking (EUR 5 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Barbecue grills
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Pool table
  • Bike rentals nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (8073 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 5 outdoor pools
  • 6 indoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Marina
  • 2 hot tubs
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Sparkling Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Helios and Eros – This restaurant serves lunch and dinner. A children's menu is available.
Island – This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ikaros Roof Garden – This theme restaurant only serves dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge of EUR 60 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Uncovered self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1042Κ015A0002601

Also known as

Porto Platanias Beach
Porto Platanias Beach Resort
Porto Platanias Beach Hotel Platanias
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort Spa
Porto Platanias & Platanias
Porto Platanias Beach Resort & Spa Resort
Porto Platanias Beach Resort & Spa Platanias
Porto Platanias Beach Resort & Spa Resort Platanias

Frequently asked questions

Does Porto Platanias Beach Resort & Spa offer free cancellation for a full refund?
Yes, Porto Platanias Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Porto Platanias Beach Resort & Spa?
Yes, there are 6 indoor pools, 5 outdoor pools and a children's pool.
Are pets allowed at Porto Platanias Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Porto Platanias Beach Resort & Spa?
Yes. Self-parking costs EUR 5 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Porto Platanias Beach Resort & Spa?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Porto Platanias Beach Resort & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 60 (subject to availability). Express check-in and check-out are available.
What is there to do at Porto Platanias Beach Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and volleyball. Enjoy a treatment at the spa and a relaxing soak in one of the 2 hot tubs. This resort also offers 6 indoor and 5 outdoor swimming pools. Porto Platanias Beach Resort & Spa also has 2 poolside bars, a 24-hour fitness centre and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Porto Platanias Beach Resort & Spa?
Yes, there are 3 on-site restaurants.
Does Porto Platanias Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Porto Platanias Beach Resort & Spa like?
Porto Platanias Beach Resort & Spa is located on the waterfront, a short 7-minute walk from Platanias Square and 8 minutes' walk from Agia Marina Beach.

Porto Platanias Beach Resort & Spa Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

Overpriced Hotel with Hidden Extra Charges
First of all, the hotel was definitely not worth the money we paid. Many services that should be included in a five-star hotel came with additional charges here. For example, even if you are an all-inclusive guest, you still have to pay 5 euros for one sunbed on the beach. Access to the indoor pools and sauna costs 20 euros per person, and the water park is also an extra charge. They told us that beach towels could only be changed every two days. Moreover, one of the reception staff members (not all, but this one in particular) was extremely rude. For the price we paid, we essentially just got a bed to sleep in and breakfast.
Sefik, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Victor, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff were great. But, the hotel is more like 4 stars rather than 5.
Verified Expedia guest review

10/10 Exceptional

It was great
Jones, 4-night trip
Verified Expedia guest review

6/10 Good

The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.
Verified Expedia guest review

10/10 Exceptional

We love it the hotel is nice .
3-night family trip
Verified Hotels.com guest review

8/10 Very good

4 night stay
Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

athanasios, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, near many attractions
We had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.
Room with private pool
Anna, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good food, nice rooms can be recommended
The food was good and the rooms were nice and the sunbathing facilities were good IF you managed to get a sun bed. There were just little things that could have been better such as, 2 times we had problems with our room key and needed a new one, we had all inclusive and should have beennable to have soup when arriving late, but that wasn’t so. The map of the property is not very discriptive.etc. But all in all, a nice place to stay
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here
The rooms were dirty , doesn’t look anyrhing like the pictures. Staff are extremely rude. It feels like 3 star not 5 star.
I, 4-night trip
Verified Hotels.com guest review

6/10 Good

Rooms are not 5 star
The rooms are not 5 star. Super small, no mini bar, only an empty fridge and pretty basic. The other installations (swimming pool and restaurants) are good in general.
2-night trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Orbitz guest review

8/10 Very good

SAGI, 7-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

4/10 Fair

I would like to start by saying that I never wrote a bad review in my life. But this is not a 5* star hotel. We were all SO DISAPPOINTED, that we requested our money back so we can go to a different hotel, but it was non refundable.. The pictures online look much better than what it actually is. The furniture and most things in the hotel are very old. You don’t feel like u came to a luxury hotel. The service is not 5 star. U have to ask for basic things that should be included in the room. In addition, you have to put £10 deposit per beach towel. You have to pay for bed/beach umbrella on the beach that is part of the hotel. I would say, that the hotel upgraded our room, which was still not to par what so ever. Overall, if you want to go to a 5 star hotel, and enjoy the room and hotel facilities, this is not the place for you. If you are just looking for a place to sleep and will be out and about most of the day, the place is fine.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

I love this place, and the excellent buffet. I just wish the AC in my room worked. The fan works but no cold air.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and good facilities
Overall it was very good and family friendly place. I will come back here again in next year.
J Y, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect vacation- we love this resort!
We had a fantastic stay! This was our second time at Porto Platanias hotel and spa. The staff were warm and welcoming especially Anastasia. We had a beautiful room with a sea view and private pool which was great for cooling off. We were surprised with lively welcome touches such as wine fresh cut fruit and cakes brought to our room. Dining as we looked out towards Theodorus island was incredible and the dining room staff were attentive and professional, especially Vassily. The food was simply delicious and even better than our previous visit. It's a small miracle I didnt gain 5 kilos! Greek night was a true experience. Bed was comfortable and shower pressure was fine. We had some problem with the air conditioner not cooling but upon complaint the reception promptly sent soneone to fix it. Only drawback was loud noise at night from poolside games like air hocky tables. Had a wonderful massage by George at the spa.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Reception staff are lovely and friendly! The hotel is beautiful and has many sunbeds by the pool so we always had a lovely spot. The hotel is situated on the busy shopping street of Platanias which is great as there were lots of cute boutiques, shops and really great restaurants along the road. There is a huge variety of breakfast foods at Porto Platanias and the restaurants in the hotel is really good value and tastes lovely too! The spa is big but some facilities were not working properly and the manager there was not too helpful. My massage therapist, Sophia, was great!
Katie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Orbitz guest review

2/10 Poor

Double chexk actual hotel website.
Nothing like what I saw in hotel. Com I choose the family maisonette and in that photo has kitchen and living room n sitting area. Hotel gave me other maisonette family room with pool view With my disable mum I chose expensive room with little kitchen. Food is everage.and used left over as well. Beach front is the highlight of this hotel. Hotel front desk staffs aren't very friendly at all. Never use this hotel. Pay almost £2300 I am so unhappy Over all
J Y, 6-night family trip
Verified Hotels.com guest review