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1 room, 2 adults

DoubleTree by Hilton Hotel London ExCel

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for families

Good to know

  • Free cots/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Free WiFi
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH, United Kingdom

4-star hotel with restaurant, near Excel Exhibition Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Beach nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
WiFi
Good internet service
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast

DoubleTree by Hilton Hotel London ExCel

  • Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed (Water View)
  • Room, 1 Queen Bed with Sofa bed
  • Twin Room (Guest)
  • Deluxe Twin Room, View
  • Deluxe Twin Room, Accessible, View
  • Twin Room, Accessible
  • Room, 1 Queen Bed, Accessible
  • Suite, 1 King Bed, City View
  • Deluxe Suite, 1 King Bed (Water View)
  • Deluxe Room, 1 King Bed (Water View)
  • Suite, 1 Queen Bed, City View
  • Suite, 1 Queen Bed, Balcony
  • Deluxe Room, 1 Queen Bed, Balcony

What’s around DoubleTree by Hilton Hotel London ExCel

Landmarks

  • In Docklands
  • Excel Exhibition Centre - 5-min walk
  • O2 Arena - 2.9 mi / 4.7 km
  • London Stadium - 4.7 mi / 7.6 km
  • Westfield Stratford City - 5.1 mi / 8.2 km
  • Tower of London - 5.6 mi / 9 km
  • London Bridge - 6.1 mi / 9.8 km
  • The Shard - 7.1 mi / 11.4 km

Getting around

  • London (LCY-London City) 4-min drive
  • London (LHR-Heathrow) 76-min drive
  • London (LGW-Gatwick) 67-min drive
  • London West Ham Station 7-min drive
  • London Barking Station 8-min drive
  • London Limehouse Station 8-min drive
  • Prince Regent Station 5-min walk
  • Royal Albert Station 7-min walk
  • Pontoon Dock Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 882
  • Conference space size (meters) - 82
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Year Built – 2003
  • Lift
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar - near toilet
Languages Spoken
  • English
  • Filipino
  • French
  • German
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay films
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

DoubleTree by Hilton Hotel London ExCel’s small print

Also known as

  • DoubleTree Hilton Hotel London ExCel
  • DoubleTree by Hilton Hotel London ExCel London
  • DoubleTree by Hilton Hotel London ExCel Hotel London
  • DoubleTree Hilton Hotel ExCel
  • DoubleTree Hilton London ExCel
  • DoubleTree Hilton ExCel
  • Ramada Hotel London Docklands
  • DoubleTree By Hilton Hotel London ExCel England
  • London Ramada
  • Ramada London
  • DoubleTree by Hilton Hotel London ExCel Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of GBP 10

Self-parking costs GBP 12 per night

Buffet breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Hotel London ExCel

  • Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is DoubleTree by Hilton Hotel London ExCel currently open?
    This property is closed from 23 March 2020 to 30 August 2020 (dates subject to change).
  • Is parking offered at DoubleTree by Hilton Hotel London ExCel?
    Yes. Self-parking costs GBP 12 per night. Parking spaces may be limited.
  • Are pets allowed at DoubleTree by Hilton Hotel London ExCel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability).
  • Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?
    Yes, there's an on-site restaurant. Nearby restaurants include Fox@Connaught (3-min walk), Cafe Bonnane (11-min walk) and Pret a Manger (14-min walk).
  • What is there to do near DoubleTree by Hilton Hotel London ExCel?
    Recommended spots to visit include Excel Exhibition Centre (5-min walk) and O2 Arena (2.9 mi), along with London Stadium (4.7 mi) and Westfield Stratford City (5.1 mi).

Recent reviews

Very good 8.2 From 603 reviews

Exceptional 10.0
The only thing is an otherwise enjoyable stay was that at breakfast i was asked if i wanted tea or coffee but my 18 year old Son was completely ignored, perhaps the waiter thought he was younger despite him towering over me. Just seemed odd and not a little disrespectful Overall fantastic, a great place to stay and SO quiet
gb1 night family trip
Good 6.0
Basic airport hotel that needs updating a bit. Also for the price of the room a complementary bottle of water would have been nice.
gb1 night business trip
Exceptional 10.0
Amazing hotel and great staff!
Amazing hotel in the docklands. Very clean!! Balcony room and service couldn’t be better!!. Parking is free from 17.30 to 9.30am. Evening food is good yet a little expensive and not many choices. Breakfast was excellent and fresh and plentiful on offer!! Lovely setting also! We had a view over Canary Wharf which at night was amazing!. The staff are faultless and made ours extra special! Would be even better in the summer for a walk along the old dock port to the cable cars. DLR is a few min walk away so really easy access to London
gb1 night trip
Exceptional 10.0
Thank you will stay again
I was in room 609 and it didn’t had a window as to my daughter couldn’t breath. Went to reception and I have explain that the reason they strait away change my room at the reception. I couldn’t tell you the reception name but the lady and the man both been excellent I they where both managers.
Shamsul, gb2 night family trip
Very good 8.0
Comfortable stay!
Vishnu, gb1 night family trip
Exceptional 10.0
great staff at check in desk very helpful
The customer service was amazing. The hotel looks very nice and was clean. Only issue the mattress was very hard
Mohammed, gb1 night family trip
Exceptional 10.0
Stayed here many times.
David, gb1 night trip
Very good 8.0
Close to DLR so was able to travel in and out of Central London.Comfortable stay. Just the lights are bit dull at night time when the curtains are closed.
gb1 night family trip
Exceptional 10.0
Stayed one night with family on our way to Ibiza . Hotel staff very nice , room was comfortable . Easy to get to London City Airport
Anne, gb1 night trip with friends
Fair 4.0
Not service minded or caring.
Check in they told me breakfast was not included which was not correct it was included. Deluxe king sized water view room. Very disappointing I actually had to go and ask if they had made a mistake. I also a compassionate case while I was in London and needed to get home a day earlier so I called them and asked if I could stay a night before so I could go home earlier I had booked and paid for 2 nights they had room available but said they would not change it for me. I work in the Travel Industry and I will never stay with the Hilton Brand again. No compassion no customer service. Shocking behavior.
Travel, gb2 night business trip

DoubleTree by Hilton Hotel London ExCel

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