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DoubleTree by Hilton Hotel London ExCel

4.0 star property
Waterfront hotel with restaurant, near ExCeL Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Front of property
Deluxe Suite, 1 King Bed (Water View) | In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The price is £84
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed (Water View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (Water View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Sofa bed
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Accessible, View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, Accessible, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains
Hampton by Hilton London Docklands
Free breakfast
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1001)
The price is £84
includes taxes & fees
1 Dec - 2 Dec
Hampton by Hilton London Docklands
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About the area

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • ExCeL Exhibition Centre - 7 min walk - 0.6 km
  • London Stadium - 11 min drive - 7.4 km
  • Westfield Stratford City - 11 min drive - 8.1 km
  • O2 Arena - 11 min drive - 7.7 km
  • Tower of London - 12 min drive - 8.8 km

Getting around

  • London (LCY-London City) - 7 min drive
  • London (STN-Stansted) - 42 min drive
  • London (SEN-Southend) - 43 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 79 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 9 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 13 min walk

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Sandwich & Co - ‬12 min walk
  • ‪E16 Café - ‬6 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

When you stay at DoubleTree by Hilton Hotel London ExCel, you'll be within a 10-minute drive of ExCeL Exhibition Centre and ABBA Arena. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

At a glance

Hotel size

  • 287 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 35 kg per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

  • Self-parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Hotel London ExCel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 35 kg per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?
Yes. Self-parking costs GBP 15 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?
Yes, there's an on-site restaurant.
What's the area around DoubleTree by Hilton Hotel London ExCel like?
DoubleTree by Hilton Hotel London ExCel is in Newham, a short 7-minute drive from London (LCY-London City) and 7 minutes' walk from ExCeL Exhibition Centre.

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Bad layout, poor condition, not at the Excel
Lifts are through the main restaurant so you have to pick your way through packed diners and servers every time you enter/exit the building, extra awkward with bags. Bed rock solid and bedding smelt like stale water, air conditioning started an awful loud death banging at 3am with no apparent way to turn off - you can only adjust the thermostat. Claims to be 5 minutes walk from the Excel but it's actually 20+ minutes walk from the back entrance all around the roads - better off staying further away near a DLR/Liz stop and you'll spend less time in transit!
Andrew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend stay
Pleasant experience. Appreciated the extra water and snacks as nothing local in walk from DLR. Staff very helpful.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chao, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not anything special. A disappointment
For a double tree, a very unremarkable room with a ‘water view’. The room was in was so far round the building the promised water view was nothing short of a gap between a building. In checking out and picking up my back the staff member could not have been more uninterested
Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

They forgot to book my early cab!
Needed a 5 am taxi to airport & booked with reception around 4pm the day before. Next morning 05:00, no taxi & reception knew nothing about it. Not good enough, i expect better from a Hilton hotel.
John, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Niall, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cookies and Cupcakes
It was our anniversary and they left us some amazing cupcakes in our room to say congrats, which was so lovely. They were also welcoming guests at check in with these ridiculously delicious warm cookies… I still dream about them. Bed was super comfy. The only thing I’d ask for improvement is to make the TV a smart tv, so that we can access our Netflix etc, but it’s not a big deal at all. The baked goods up for it
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Sandeep, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elom, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was great, bed really comfortable, and the whole site was very clean. The breakfast was varied, but the hot food was a little cold unfortunately.
Giles, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Essack, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful staff Clean and tidy and lovely lounge bar
Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Daniel, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Faisal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay, even got warm cookies on arrival
Daniella, 2-night romance trip
Verified Expedia guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

8/10 Very good

5-night business trip
Verified Hotels.com guest review

2/10 Poor

The aircon was loud and impossible to turn off. I called down to reception who said it would turn off by itself but it did not. It was like being next to an airplane taking off all night, so I didn’t sleep at all. I usually like DoubeTrees so this was a huge disappointment. Service was friendly though.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Joy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miles, 1-night business trip
Verified Hotels.com guest review