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DoubleTree by Hilton Hotel London ExCel

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Exterior
Deluxe Suite, 1 King Bed (Water View) | In-room safe, desk, laptop workspace, blackout curtains
Dining
Reception
In-room safe, desk, laptop workspace, blackout curtains

Overview of DoubleTree by Hilton Hotel London ExCel

DoubleTree by Hilton Hotel London ExCel

4.0 star property
4-star hotel with restaurant, near ExCeL Exhibition Centre

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is £97
Price available on 3/4/2023
Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
Main amenities
  • 2 meeting rooms
  • 24-hour fitness centre
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business centre
  • Computer station
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Self parking
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Docklands
  • ExCeL Exhibition Centre - 7 min walk
  • O2 Arena - 7 min drive
  • London Stadium - 18 min drive
  • Westfield Stratford City - 18 min drive
  • Tower of London - 12 min drive
  • Thames River - 13 min drive
  • Liverpool Street - 14 min drive
  • Borough Market - 15 min drive
  • Tate Modern - 17 min drive
  • Tower Bridge - 21 min drive

Getting around

  • London (LCY-London City) - 6 min drive
  • London (STN-Stansted) - 37 min drive
  • London (SEN-Southend) - 43 min drive
  • Gatwick Airport (LGW) - 70 min drive
  • Heathrow Airport (LHR) - 80 min drive
  • London West Ham Station - 7 min drive
  • London Barking Station - 8 min drive
  • Ilford Station - 9 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 13 min walk

Restaurants

  • Costa Coffee - 12 min walk
  • Subway - 9 min walk
  • Brick Lane Brews - 14 min walk
  • Sandwich & Co - 12 min walk
  • Wxyz Bar - 3 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

Only 1.7 mi (2.8 km) from the airport, DoubleTree by Hilton Hotel London ExCel puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers love the airport proximity and breakfast. Public transportation is only a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 287 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 77 lb per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 12 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space (882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 24-hour fitness centre
  • ATM/banking
  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Languages

  • English
  • Filipino
  • French
  • German
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish

Room amenities

Be entertained

  • Films for purchase
  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Free cot/infant bed
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

  • Self-parking costs GBP 12 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?
As of 1 Apr 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on 3 Apr 2023 start from £97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel London ExCel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Hotel London ExCel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 77 lb per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?
Yes. Self-parking costs GBP 12 per night. Parking spaces may be limited.
What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?
Yes, there's an on-site restaurant.
What's the area around DoubleTree by Hilton Hotel London ExCel like?
DoubleTree by Hilton Hotel London ExCel is in Docklands, a short 6-minute drive from London (LCY-London City) and 7 minutes' walk from ExCeL Exhibition Centre. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay
We stayed here as we were going to the O2 and it was close to a tube station. From first greeting, with Prosecco and a warm cookie, to final goodbye, the staff were very friendly and professional. We had dinner in the bar and couldn’t fault it. Breakfast was varied and plentiful with great views over the water. We will definitely be back and would recommend this hotel to anyone
View from floor 5
Kimberley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clive, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

shengzu, 1-night trip
Verified Hotels.com guest review

2/10 Poor

GULCHARAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant!!!
Amazing staff was lovely and friendly, room was breathtaking with the view.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 1-night trip
Verified Hotels.com guest review