DoubleTree by Hilton Hotel London ExCel, London: Info, Photos, Reviews

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Deluxe Suite, 1 King Bed (Water View) | In-room safe, desk, laptop workspace, blackout curtains

In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near ExCeL Exhibition Centre

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

Pet-friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

Price available on 3/4/2023

Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

Main amenities

2 meeting rooms
24-hour fitness centre
24-hour front desk
Air conditioning
Breakfast available
Business centre
Computer station
Daily housekeeping
Restaurants and bar/lounge
Room service
Self parking
Terrace

For families

Children stay free
Connecting/adjoining rooms available
Free cots/infant beds
Private bathroom
Television
Terrace

Room options

About this area

What's nearby

In Docklands
ExCeL Exhibition Centre - 7 min walk
O2 Arena - 7 min drive
London Stadium - 18 min drive
Westfield Stratford City - 18 min drive
Tower of London - 12 min drive
Thames River - 13 min drive
Liverpool Street - 14 min drive
Borough Market - 15 min drive
Tate Modern - 17 min drive
Tower Bridge - 21 min drive

Getting around

London (LCY-London City) - 6 min drive
London (STN-Stansted) - 37 min drive
London (SEN-Southend) - 43 min drive
Gatwick Airport (LGW) - 70 min drive
Heathrow Airport (LHR) - 80 min drive
London West Ham Station - 7 min drive
London Barking Station - 8 min drive
Ilford Station - 9 min drive
Prince Regent Station - 5 min walk
Royal Albert Station - 7 min walk
Pontoon Dock Station - 13 min walk

Restaurants

Costa Coffee - 12 min walk
Subway - 9 min walk
Brick Lane Brews - 14 min walk
Sandwich & Co - 12 min walk
Wxyz Bar - 3 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

Only 1.7 mi (2.8 km) from the airport, DoubleTree by Hilton Hotel London ExCel puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers love the airport proximity and breakfast. Public transportation is only a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

287 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3 PM until midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets allowed (dogs only, 1 per room, up to 77 lb per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (GBP 12 per night)
Wheelchair-accessible parking on site
On-site parking is limited

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Travelling with children

Children stay for free (see details)

Working away

2 meeting rooms
Business centre
Computer station
Conference space (882 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Tour/ticket assistance

Facilities

24-hour fitness centre
ATM/banking
Built in 2003
Safe-deposit box at front desk
Terrace

Accessibility

Accessible bathroom (selected rooms)
Assistive listening devices available
Grab bar near toilet
Handrails in stairwells
In-room accessibility (selected rooms)
Lift
Roll-in shower (selected rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchairs available on site

Languages

English
Filipino
French
German
Italian
Lithuanian
Polish
Portuguese
Romanian
Russian
Slovenian
Spanish

Room amenities

Be entertained

Films for purchase
Television

Home comfort

Air conditioning
Iron/ironing board

Sleep well

Bed sheets provided
Blackout curtains
Free cot/infant bed
Soundproofed rooms

Freshen up

Private bathroom
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Connecting/adjoining rooms available
Daily housekeeping
In-room safe (laptop compatible)

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

Self-parking costs GBP 12 per night

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Ramada Hotel London Docklands

Ramada London Docklands

DoubleTree Hilton Hotel London ExCel

DoubleTree Hilton London ExCel

DoubleTree by Hilton Hotel London ExCel Hotel

DoubleTree Hilton Hotel ExCel

DoubleTree by Hilton Hotel London ExCel London

DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of 1 Apr 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on 3 Apr 2023 start from £97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel London ExCel?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Are pets allowed at DoubleTree by Hilton Hotel London ExCel?

Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 77 lb per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?

Yes. Self-parking costs GBP 12 per night. Parking spaces may be limited.

What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?

You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?

Yes, there's an on-site restaurant.

What's the area around DoubleTree by Hilton Hotel London ExCel like?

DoubleTree by Hilton Hotel London ExCel is in Docklands, a short 6-minute drive from London (LCY-London City) and 7 minutes' walk from ExCeL Exhibition Centre. Travellers say that this hotel is in a good location.

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

27 Mar 2023

Amazing stay

We stayed here as we were going to the O2 and it was close to a tube station. From first greeting, with Prosecco and a warm cookie, to final goodbye, the staff were very friendly and professional. We had dinner in the bar and couldn’t fault it. Breakfast was varied and plentiful with great views over the water. We will definitely be back and would recommend this hotel to anyone