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1 room, 2 adults

Holiday Inn London - West

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
4 Portal Way, London, England, W3 6RT, United Kingdom

4-star hotel in Acton with restaurant and bar/lounge
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was very basic but comfortable.Sep 5, 2020
  • No aircon. Room wasnt cleaned all week, towels not changed all week, phone to reception…Aug 15, 2020

Holiday Inn London - West

from £48
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Single Beds, Non Smoking
  • Executive Room

What’s around Holiday Inn London - West

Landmarks

  • In Acton
  • Westfield London Shopping Centre - 2.4 mi / 3.9 km
  • Portobello Road Market - 3.6 mi / 5.7 km
  • London Designer Outlet - 4.6 mi / 7.5 km
  • Marble Arch - 5.6 mi / 9 km
  • Oxford Street - 5.6 mi / 9 km
  • Wembley Stadium - 6.1 mi / 9.9 km
  • SSE Arena, Wembley - 6.1 mi / 9.9 km

Getting around

  • London (LHR-Heathrow) 31-min drive
  • London (LGW-Gatwick) 70-min drive
  • London (LCY-London City) 33-min drive
  • London Acton Main Line Station 8-min walk
  • London Acton Central Station 19-min walk
  • London Ealing Broadway Station 7-min drive
  • North Acton Underground Station 4-min walk
  • West Acton Underground Station 19-min walk
  • East Acton Underground Station 20-min walk

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self-parking* on site

  • Motorhome/coach/lorry parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 248
  • Conference space size (meters) - 23
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2004
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Bulgarian
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Starbucks – On-site coffee shop. Guests can enjoy drinks at the bar.

Bar – On-site bar.

Holiday Inn London - West’s small print

Also known as

  • Holiday Inn London West Hotel
  • Holiday Inn London West
  • Ramada Encore London West Hotel London
  • Holiday Inn London - West England
  • Holiday Inn London West London
  • Holiday Inn London - West Hotel
  • Holiday Inn London - West London
  • Holiday Inn London - West Hotel London
  • Holiday Inn Hotel
  • Holiday Inn London West
  • Ramada Encore London West Hotel London
  • Holiday Inn London - West England
  • Holiday Inn London West London
  • Holiday Inn London - West Hotel
  • Holiday Inn London - West London
  • Holiday Inn London - West Hotel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it follows sanitisation practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Optional extras

Self-parking costs GBP 15 per night

Rollaway beds are available for GBP 30.0 per night

Full breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn London - West

  • Does Holiday Inn London - West offer free cancellation for a full refund?
    Yes, Holiday Inn London - West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn London - West?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn London - West?
    Yes. Self-parking costs GBP 15 per night.
  • Are pets allowed at Holiday Inn London - West?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn London - West?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Holiday Inn London - West?
    Yes, there's an on-site restaurant. Nearby restaurants include The Castle (4-min walk), Spice Shack (13-min walk) and The Shahi Nan Kebab (2 mi).
  • What is there to do near Holiday Inn London - West?
    Recommended spots to visit include Westfield London Shopping Centre (2.4 mi) and Portobello Road Market (3.6 mi), along with London Designer Outlet (4.6 mi) and Marble Arch (5.6 mi).

Recent reviews

Very good 8.4 From 355 reviews

Fair 4.0
Holiday inn London
Charging a high nightly rate for a basic room with no tea/coffee or food amenities provided plus they add on a £15 per night parking charge. I know these are challenging times at the moment and the fact that the hotel was only accepting Key workers but surely they could have dropped the parking charge or reduced the room rate slightly to reflect the lack of amenities.That said the staff were friendly and helpful
Stephen, gb3 night business trip
Exceptional 10.0
Great hotel
Lovely clean hotel, friendly staff. I couldnt fault it. Stayed at this location as we were going to see a show at BBC TV Centre
Julia, gb1 night trip
Exceptional 10.0
Superb hotel and great staff in all areas
Patrick, gb1 night business trip
Very good 8.0
Great hotel, but adjoined rooms
Our stay was good. The location was ideal since it’s a short walk to North Acton station. The people at reception were also extremely friendly and accommodating. The only problem with our stay was that because our room was an adjoining room, we felt a bit uncomfortable knowing that there wasn’t much of a barrier between us and the people next door. Also, the noise filters through easily so we had to put up with noisy neighbours during the night. The staff were great however and moved us to a new room and dealt with the noise problem. However, this new room was also adjoined. Whilst there were no problems here, I would have preferred a separate room.
gb2 night trip with friends
Very good 8.0
Weekend in London
Hotel condition is OK. Very close to underground. £15 parking fod 24 hours vith plenty of spaces. Staff is very friendly
Anna, gb1 night family trip
Very good 8.0
Room not ready on time
I have stayed in this hotel many many times and it is great - with very few issues ever arising - this time a slight issue as noted below. But don’t let it put you off staying here - it is a great hotel. Room was not ready at the 2pm check in time. Receptionist was good and asked me to sit and wait and told me she had contacted housekeeping to prioritise my room and she did come and find me when the room was ready. However it is not really acceptable that no rooms at all are available by the check in time. If check out is noon at the latest - I cannot understand why some rooms are not ready for new guests by 2pm. It wasn’t as if there was a queue of guests all trying to check in at 2pm - as far as I could see I was the only one.
Finlay, gb2 night business trip
Good 6.0
3
We got to the hotel about 13.30pm and we were told rooms are not ready we have to wait, beds fine, shower and sink was blocked when you have a shower water wasn't going, same as the sink, toilet was flushing but with not much water we have to use bucket to help to flush the toilet, we went for dinner the food was cold not impressed at all, we were abit disappointed.
Aida, gb1 night family trip
Good 6.0
Cold and dated
The room itself was basic and we had a couple of issues. The wooden floorboards were creaky and cold, the thermostat was very old and broken and we had visited London in Nov so was very cold we struggled to understand how to turn the heating up. The bathroom felt like a prison bathroom with a metal basin. I also felt there was an odd smell to the room. The bed was extremely comfortable and the hotel lobby/lifts were very clean and updated. Great location - very close to the m40 and tube stop is a 5 min walk.
Hollie, gb1 night trip
Exceptional 10.0
Great place to rest up
Booked 4 nights after 2 week road trip staying at B&Bs. It was great to get into a hotel environment with bar restaurant and easy access to transport.
Gary, gb3 night trip
Exceptional 10.0
Best value in town
Stayed for 3 nights and can say that the rooms were lovely,clean and bright, towels big and soft, the service and helpfulness of the staff was exemplary. Would definitely stay again but hope I never have to drive to London again.
gb2 night trip with friends

Holiday Inn London - West

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