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Holiday Inn London - West by IHG

4.0 star property
Art Deco hotel in London with restaurant and bar/lounge

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Photo gallery for Holiday Inn London - West by IHG

Exterior
Café
Premium Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior
Located near Wembley Stadium, Holiday Inn London - West offers a warm welcome with a rooftop terrace and coffee shop. Indulge in breakfast or dinner at Restaurant and stay connected with in-room WiFi. With helpful staff, express check-in, free newspapers and 24-hour front desk services your stay is sure to be smooth sailing.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 7 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is £87
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Crowne Plaza London Ealing by IHG

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.4 out of 10, Very good, 1,003 reviews
The price is £93
includes taxes & fees
20 Jul - 21 Jul
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About the area

Map
4 Portal Way, London, England, W3 6RT

What's nearby

  • Wembley Stadium - 6 min drive - 4.7 km
  • Westfield London Shopping Centre - 6 min drive - 4.0 km
  • OVO Arena Wembley - 7 min drive - 5.7 km
  • Marble Arch - 14 min drive - 8.5 km
  • Oxford Street - 15 min drive - 9.1 km

Getting around

  • Heathrow Airport (LHR) - 37 min drive
  • London (LTN-Luton) - 39 min drive
  • Farnborough (FAB) - 45 min drive
  • London (LCY-London City) - 82 min drive
  • Gatwick Airport (LGW) - 89 min drive
  • Acton Main Line Station - 8 min walk
  • Acton Central Overground Station - 19 min walk
  • Harlesden Station - 24 min walk
  • North Acton Underground Station - 5 min walk
  • East Acton Underground Station - 20 min walk
  • West Acton Underground Station - 20 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Kamil Bakery - ‬12 min walk
  • ‪Stones Fish & Chips - ‬6 min walk
  • ‪Al Enam - ‬9 min walk
  • ‪Cafe Bleu - ‬6 min walk

About this property

Holiday Inn London - West by IHG

Holiday Inn London - West by IHG features a rooftop terrace and puts you within a 10-minute drive of Kensington High Street and Wembley Stadium. Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurant, which serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a snack bar/deli and a terrace. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: North Acton Underground Station is 5 minutes away.

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 18 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space (248 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Starbucks – On-site coffee shop. Guests can enjoy drinks at the bar.
Bar – On-site bar.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 14.95 per person

Parking

  • Self-parking costs GBP 18 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
London West By Ihg London
Holiday Inn London West an IHG Hotel
Holiday Inn London - West by IHG Hotel
Holiday Inn London - West by IHG London
Holiday Inn London - West by IHG Hotel London

Frequently asked questions

Does Holiday Inn London - West by IHG offer free cancellation for a full refund?

Yes, Holiday Inn London - West by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn London - West by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn London - West by IHG?

Yes. Self-parking costs GBP 18 per night. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Holiday Inn London - West by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Holiday Inn London - West by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Holiday Inn London - West by IHG?

Yes, there's an on-site restaurant, Restaurant.

What's the area around Holiday Inn London - West by IHG like?

Holiday Inn London - West by IHG is in Acton, a short 5-minute walk from North Acton Underground Station.

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Holiday Inn London - West by IHG Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Food
Train station
Parking
Elevator
Lobby

What guests liked

  • Breakfast was plentiful with a good choice of hot and cold elements, and was considered great value. (15 reviews)
  • Excellent dining choices were available with good options for breakfast and evening meals. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Stay here every month for business, ideal hotel
3-night trip

10/10

Not to far to station and have ample parking
1-night trip

6/10

Overall is good, 10 mins walk train station.
2-night trip

8/10

Staff were all friendly . Good choice for breakfast and evening meal. Room was clean. Would be nice to have some hooks in bathroom on door and a towel rail as there wasn’t much room to put your towels on once used especially when you were a family of three.
2-night trip

10/10

We have been staying at this hotel once a week for over one year. It’s always excellent!
1-night trip

8/10

Nice enough hotel, convenient and well priced
1-night trip

10/10

A good stay
1-night trip

10/10

No issue from the time I walked in to the time I checked out. Everything was spot on! Ignore all bad reviews! This hotel was phenomenal!! Thank you to all staff. The reason for staying was Vertu Cup final I travelled from Blackpool all the way to Wembley!
2-night trip

10/10

Nice facility, quiet and comfortable room.
3-night trip

10/10

Great stay, friendly staff
3-night trip

10/10

Great hotel
1-night trip

10/10

Fantastic service and just an enjoyable stay all round!
1-night trip

10/10

The hotel was much better than expected for the price. Shower presure was particularly notable!
1-night trip

6/10

Well located with spacious clean and comfortable room. Not very quiet due to busy roads and noise from corridors and other rooms. Having meeting rooms on the same floor as guest rooms meant often there were people congregating in the corridors/hall areas near the lifts and stsirswhich guests had to go through to their rooms.
2-night trip

10/10

Friendly staff and lovely food.
1-night trip

2/10

Really disappointed-air con would not go below 20 degrees so room was constantly hot. The flush on the toilet would randomly go every half an hr or so so another reason to not get any sleep. Nobody asked how the stay was either which I feel is essential within the industry. I’m sure most others enjoyed there stay however mine was very poor.
1-night trip

2/10

Awful. Very badly organised.
1-night trip

10/10

Clean, convenient and quiet.
1-night trip

10/10

Pleasant stay
3-night trip

4/10

Didn’t appreciate the hidden parking costs. Nowhere to park on arrival, as not enough parking spaces, which is a very very uncomfortable position to be in especially in the middle of London. Sort it out !
1-night trip

6/10

My room was not an “executive” marked room. The air conditioner was not working properly. I was unable to lower the thermostat and its control did not appear to correspond to the real room temperature. I was offered a room fan to alleviate the the uncomfortable temperature which I refused. I was told the hotel has a different air conditioning unit for the “executive” marked rooms than which I was housed. I knew the difference because I had access to an “executive” marked room which was much cooler with a properly working thermostat. Only one of the two elevators was servicing the seven floors otherwise, the hotel was clean. The food was ok but their pizza was not comparable to any in the USA. It wasn’t as good, thin crust, burnt but edible.
6-night trip

4/10

We have been using Holiday Inn for nearly 10 years for our family trips but it has drastically gotten worse. The towels were dirty that we could not use them, the fridge was broken so there was no cold water for us to drink, the bed frame was damaged and the room was too small for a family of 4 it was such a shame to pay £120 a night to stay in this room.
1-night trip

8/10

Need to pay more attention on the maintenance of Air conditioning. We found the room is stuffy in the first night of stay. We've told staff to have a check, situation improve that night. However, the room back to stuffy in the last night of stay again.
3-night trip

10/10

A great time in london
1-night trip

10/10

Lovely hotel and really near the local underground station. Very welcoming and friendly staff. About 20 mins to get in to the city centre. Would definitely stay here again.
1-night trip