Surrounded by the grandeur of Banff National Park, Tunnel Mountain Resort offers a family-friendly atmosphere with an indoor pool, playground, and mountain biking trails. Relax in the sauna or steam room after a day of exploring and enjoy helpful staff. With free in-room WiFi, bike rentals, barbecue grills, and luggage storage on site.
Banff National Park Information Centre - 6 min drive - 1.7 km
Banff Lake Louise Tourism Bureau - 7 min drive - 2.0 km
Banff Centre for Arts and Creativity - 8 min drive - 2.4 km
Getting around
Calgary International Airport (YYC) - 97 min drive
Banff Station - 26 min walk
Free local area shuttle
Restaurants
The Canadian Brewhouse - 5 min drive
The Old Spaghetti Factory - 4 min drive
A&W Canada - 12 min walk
PARK Distillery Restaurant + Bar - 5 min drive
Shoku Izakaya - 5 min drive
About this property
Tunnel Mountain Resort
When you stay at Tunnel Mountain Resort, you'll be a short five-minute drive from Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Guests can take a morning swim in at the indoor pool, and the sauna makes for a relaxing end to the day. A fitness centre and a steam room are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the comfortable beds and helpful staff.
At a glance
DONE
Hotel size
105 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
DONE
Off-site
Free area shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Travelling with children
Children stay for free (see details)
Free local shuttle
Playground
What to do
Ski passes
Mountain biking
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
3 buildings/towers
Built in 1972
Safe-deposit box at front desk
Picnic area
Fitness centre
An indoor pool
Sauna
Steam room
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
Food and drink
Fridge
Microwave
Stovetop
Toaster
Cookware, dishes and utensils
More
Daily housekeeping
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff
Frequently asked questions
Does Tunnel Mountain Resort offer free cancellation for a full refund?
Yes, Tunnel Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tunnel Mountain Resort?
Yes, there's an indoor pool.
Are pets allowed at Tunnel Mountain Resort?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Tunnel Mountain Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Tunnel Mountain Resort?
Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Tunnel Mountain Resort and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation nearby includes hot springs. Enjoy a swim in the indoor pool or use the lodge's other amenities, which include a sauna and a steam room. Tunnel Mountain Resort also has a picnic area.
What's the area around Tunnel Mountain Resort like?
Tunnel Mountain Resort is a short 12-minute walk from Bow River and 6 minutes' walk from Surprise Corner. Travellers say that the area is walkable and ideal for skiing.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Amenities
9.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The complimentary shuttle service was convenient, easy to use, and a great way to get to downtown. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Family friendly
Kitchen
View
Towns
Bed
Parking
Bathroom
Reviews
Verified
10/10 Exceptional
12 Feb 2026
Clean, friendly staff, great amenities.
Rebecca
Rebecca, 1-night trip
Verified
8/10 Very good
10 Apr 2026
Very clean, loved the loft for the kids and a real wood fireplace
Grant
Grant, 2-night trip
Verified
8/10 Very good
22 Apr 2026
Spacious room, great view, friendly staff. Very quiet. The sauna room was a bit scary, I wouldn’t use it again. Overall, I had a great stay.
Yumiko
Yumiko, 1-night trip
Verified
10/10 Exceptional
29 Jan 2026
Amazing stay. The staff was amazing as well and I will be back.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
6 Feb 2026
Room was great, staff very courteous.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
28 Dec 2025
Excellent location and friendly staff
robert
robert, 2-night trip
Verified
10/10 Exceptional
4 Feb 2026
Great room, good service.
Harman
Harman, 1-night trip
Verified
10/10 Exceptional
19 Jan 2026
Staff was awesome, room was spotless and very comfortable for a family of 3.
phillip
phillip, 1-night trip
Verified
8/10 Very good
16 Feb 2026
Location, clean updated room. Staff were very friendly!
Douglas
Douglas, 3-night trip
Verified
10/10 Exceptional
10 Mar 2026
Wonderful staff very kind and helpful thank you!
Paoyu
Paoyu, 2-night trip
Verified
10/10 Exceptional
8 Jan 2026
Staff was very Friendly.
Place was quiet.
Kaye
Kaye, 2-night trip
Verified
10/10 Exceptional
29 Dec 2025
Clean rooms and very courteous staff!
Desiree
Desiree, 4-night trip
Verified
10/10 Exceptional
1 Jan 2026
Nice location, good amenities and courteous staff.
manjit
manjit, 4-night trip
Verified
10/10 Exceptional
3 Jan 2026
Great Friendly Staff, quiet, rooms have been remodeled.
Leon
Leon, 2-night trip
Verified
10/10 Exceptional
6 Jan 2026
Large room, decent amenities, good value.
Caitlin
Caitlin, 1-night trip
Verified
10/10 Exceptional
10 Jan 2026
The staff was very friendly and accommodating.
David
David, 6-night trip
Verified
10/10 Exceptional
3 Feb 2026
Room is spotless clean, front desk staff is courteous
Yung Hsin
Yung Hsin, 1-night trip
Verified
8/10 Very good
30 Nov 2025
Great Staff, convenient to downtown.
Katrina
Katrina, 1-night trip
Verified
10/10 Exceptional
30 Dec 2025
Clean room, comfortable beds
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
16 Dec 2025
Staff are nice and the housekeeper ate great
Vicente
Vicente, 2-night trip
Verified
8/10 Very good
30 Mar 2026
Family-friendly resort in a beautiful location just up the hill from downtown (easy bus access). The front desk staff was incredibly friendly and helpful. The exterior of the property is a bit dated, however the rooms seemed updated and were very clean. The kitchenette was great to have. The fitness center needs an update, but you are probably in town for skiing or hiking anyway.
Kristin
Kristin, 4-night trip
Verified
10/10 Exceptional
20 Dec 2025
Love that it is pet friendly
Bonnie
Bonnie, 3-night trip
Verified
10/10 Exceptional
18 Dec 2025
Friendly staff quiet and clean
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
11 Dec 2025
Nice accommodation, welcoming staff. Easy transit to Main Street Banff.