The inn has a good location: close to subway, many pubs and restaurants, 20 min walk to Tower bridge, in a quiet residential area. The bed is great: big and comfortable.
The staff is not friendly. The pub of the Inn is not cosy, smelled like toilet with some weird people visiting (drinking vodka). I went to the one 4 min walk from the inn and loved it a lot more.
The cleanliness of the room is not great: I had a candy package inside the radiator, hair in the bathroom, the porridge pack was open and there were ants on the cupboard where it was.
Although the bathroom is very modern, the fact that you need to hold the shower and can't fix it is bad. The water gets all over the bathroom and it's not convenient.
But worst of all - I came in the room at 10pm hoping to get some rest, but the music from the pub was EXTREMELY loud. You have a feeling of siting inside the pub and cannot enjoy TV or conversation. I asked when the pub closes and the receptionist said 10, but the music was on until past 11.
I read the reviews of people staying in King room that the sound is manageable, but in the Family room (facing the other side) it is not! General sound insulation is bad: you hear people walking around the rooms, I had a ventilation by the window which was also making sound all night long. I am totally not a light sleeper, but I was waking up from noise all night long.