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Hotel Sierra Resort Hakuba

4.0 star property
Mountain hotel with 2 restaurants, near Tsugaike Ski Resort

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Photo gallery for Hotel Sierra Resort Hakuba

Indoor spa tub
Reception hall
Spa
Indoor spa tub
Outdoor spa tub
Nestled close to Hakuba Iwatake Ski Resort and Hakuba Norikura Onsen Ski Resort, Hotel Sierra Resort Hakuba offers a serene retreat. Enjoy the garden views from the terrace, relax in the seasonal outdoor pool, or treat yourself to spa services. Savor breakfast at one of two on-site restaurants and enjoy Chinese cuisine for dinner. Unwind with free newspapers by the fireplace in the lobby or take advantage of laundry facilities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pool
  • Ski facilities
  • Onsen
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Ski storage
  • Ski passes
  • Seasonal outdoor pool
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Garden
  • Reception fireplace

Feel at home (6)

  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is £203
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Double Room, Non Smoking

Grand Double Room, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Double Room, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed) | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
  • 52 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Hakuba

  • Onsen
  • Pet-friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 181 reviews
The price is £180
includes taxes & fees
17 Apr - 18 Apr
Courtyard by Marriott Hakuba
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About the area

Map
14863-6 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • Tsugaike Ski Resort - 4 min drive - 2.4 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 2.5 km
  • Hakuba Happo-One Ski Area - 7 min drive - 6.0 km
  • Happo-one Adam Gondola - 8 min drive - 5.9 km
  • Happo One Sakka Ski Lift - 8 min drive - 6.4 km

Getting around

  • Hakuba Station - 9 min drive
  • Chikuni Station - 13 min drive
  • Nakatsuchi Station - 20 min drive

Restaurants

  • ‪岩岳スカイアーク Iwatake Sky Arc - ‬12 min drive
  • ‪ホワイトプラザ - ‬3 min drive
  • ‪Hakuba Mountain Harbor - ‬12 min drive
  • ‪THE CITY BAKERY - ‬12 min drive
  • ‪大法院 - ‬4 min drive

About this property

Hotel Sierra Resort Hakuba

When you stay at Hotel Sierra Resort Hakuba, you'll be a short five-minute drive from Hakuba Valley Ski Area and Tsugaike Ski Resort. Guests can indulge in massages, and メインダイニング, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include a seasonal outdoor pool, a terrace and a garden.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants

Travelling with children

  • Playground

What to do

  • Ski passes
  • Karaoke
  • Pool table
  • Ping pong
  • Ski area nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen).

Dining

メインダイニング – This restaurant serves breakfast, lunch and dinner.
白馬飯店 – This restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person

Children & extra beds

  • Cots/infant beds are available for JPY 1500 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Sierra Hakuba
Sierra Resort Hotel Hakuba
Sierra Resort Hakuba Hotel Hakuba-Mura
Hotel Sierra Resort Hakuba
Hotel Sierra Resort
Sierra Resort Hakuba Hakuba
Hotel Sierra Resort Hakuba Hotel
Hotel Sierra Resort Hakuba Hakuba
Hotel Sierra Resort Hakuba Hotel Hakuba

Frequently asked questions

Is there a pool at Hotel Sierra Resort Hakuba?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hotel Sierra Resort Hakuba?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Sierra Resort Hakuba?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Sierra Resort Hakuba?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Hotel Sierra Resort Hakuba and nearby?

Have fun with nearby winter activities such as skiing. Enjoy amenities such as a seasonal outdoor pool and a garden.

Are there restaurants at or near Hotel Sierra Resort Hakuba?

Yes, there are 2 on-site restaurants, featuring Chinese cuisine.

Does Hotel Sierra Resort Hakuba have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Sierra Resort Hakuba like?

Hotel Sierra Resort Hakuba is located a short 1-minute walk from Hakuba Valley Ski Area.

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Hotel Sierra Resort Hakuba Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Love the Onsens
The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.
Mazen, 5-night trip

10/10 Exceptional

Great property, staff and experience
Tariq, 5-night trip

10/10 Exceptional

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.
Marcello, 3-night trip

10/10 Exceptional

Beautiful property. Wonderful breakfast and Onsen. Inccredibly relaxing.
Magdalena, 4-night trip

8/10 Very good

Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby
Norio, 5-night trip

10/10 Exceptional

Everything is perfect. One of the best hotels I have been visited!
1-night trip

10/10 Exceptional

The shuttle bus that stops at Sierra is limited, but is enough. Overall experience is very good, much better than other places I stayed at Hakuba.
Yuanze, 3-night trip

10/10 Exceptional

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.
Erin, 6-night trip

10/10 Exceptional

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!
Jayson, 4-night trip

10/10 Exceptional

We had a wonderful time! The property is beautiful and the bus is easy to get to dinner and back. We struggled with the room being a bit hot but overall would stay again.
2-night trip

10/10 Exceptional

Best ski hotel I ever stayed. Every staff we encountered are warm and friendly. Private Onsen and breakfast is awesome as well. Tons of complimentary food/snacks/drinks across the property. 10/10 best experience.

10/10 Exceptional

Low density, comfortable and relaxing environment

8/10 Very good

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,
Michael, 7-night trip

10/10 Exceptional

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!
Mia, 4-night trip

10/10 Exceptional

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.
Christopher, 4-night trip

8/10 Very good

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

8/10 Very good

2-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Lu Nee, 4-night trip

10/10 Exceptional

Gabrielle, 4-night trip

10/10 Exceptional

Jun, 1-night trip

10/10 Exceptional

NOZOMI, 1-night trip

10/10 Exceptional

自然豊かで最高に癒されます
今まで泊まったホテルの中で、程よく高級感もあり、お部屋は広く清潔ホスピタリティーもよく大満足！！ 子ども連れにおすすめです。 また必ず来たいと思うホテルです❣️
YUKARI, 1-night trip

10/10 Exceptional

口コミがよかったので今回初めて泊まりました。 温泉も快適で、室内もきれいに整っており、ストレスなく過ごすことができました。 また冬に泊まることができればなと思ってます。
tatsuya, 1-night trip

10/10 Exceptional

Sarah, 4-night trip