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All properties in Inverness, Scotland, United Kingdom
1 room, 2 adults

Best Western Inverness Palace Hotel & Spa

3-starThis establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
8 Ness Walk, Inverness, Scotland, IV3 5NG, United Kingdom

Riverfront hotel with spa, near Inverness Castle
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent independent hotel in superb central location on banks of River Ness and…Sep 25, 2020
  • Really lovely Hotel relaxing and very clean, felt very safe with all covid measures in…Sep 16, 2020

Best Western Inverness Palace Hotel & Spa

from £84
  • Comfort Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking, View
  • Comfort Room, 1 Single Bed, Non Smoking
  • Comfort Room, 2 Single Beds, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking, View
  • Family Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

What’s around Best Western Inverness Palace Hotel & Spa

Landmarks

  • In Inverness City Centre
  • Inverness Castle - 6-minute walk
  • Inverness Cathedral - 3-minute walk
  • Inverness Museum and Art Gallery - 4-minute walk
  • Eden Court Theatre - 6-minute walk
  • Eastgate Shopping Centre - 9-minute walk
  • Bellfield Park - 11-minute walk
  • Merkinch Local Nature Reserve - 13-minute walk

Getting around

  • Inverness (INV) 24-min drive
  • Inverness Station 11-min walk
  • Beauly Station 16-min drive
  • Conon Bridge Station 17-min drive

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking* on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days.

Dining

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Best Western Inverness Palace Hotel & Spa’s small print

Also known as

  • Best Western Inverness Palace Hotel
  • Best Western Inverness Palace Hotel & Spa Hotel
  • Best Western Inverness Palace Hotel & Spa Inverness
  • Best Western Inverness Palace Hotel & Spa Hotel Inverness
  • Best Western Palace Hotel
  • Best Western Inverness Palace
  • Best Western Palace
  • Inverness Best Western
  • Best Western Inverness Palace Hotel Inverness
  • BEST WESTERN Inverness Palace Hotel & Spa Scotland
  • Best Western Inverness Palace Hotel And Spa
  • Best Inverness & Spa Inverness

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it follows sanitisation practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs GBP 5 per day

Valet parking costs GBP 6 per day

Buffet breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 14.95 for children (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Inverness Palace Hotel & Spa

  • Does Best Western Inverness Palace Hotel & Spa offer free cancellation for a full refund?
    Yes, Best Western Inverness Palace Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Inverness Palace Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Inverness Palace Hotel & Spa?
    Yes. Self-parking costs GBP 5 per day. Valet parking costs GBP 6 per day. Parking spaces may be limited.
  • Is there a pool at Best Western Inverness Palace Hotel & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Best Western Inverness Palace Hotel & Spa?
    Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Inverness Palace Hotel & Spa?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Inverness Palace Hotel & Spa?
    Yes, there's an on-site restaurant. Nearby restaurants include So Coco (3-min walk), Bella Italia (4-min walk) and River House (4-min walk).

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Recent reviews

Fabulous 8.6 From 370 reviews

Exceptional 10.0
very nice
Very nice and well presented hotel in a prime location in Inverness
Gerwyn, gb1 night trip with friends
Exceptional 10.0
Great value & excellent location.
Immaculately clean, very warm welcome and efficient check in. Very comfortable and quite spacious room. Lovely supper. Parking a bit of a challenge but nearby overnight space within a few moments walking distance away .
Sheila, gb1 night business trip
Very good 8.0
Generally a nice stay
Breakfast could be better managed, a bit haphazard. Accessible room no hand holds in shower and no seat! When asked seat was put in friends room in bath! Cullen Skink is lovely!
Julia, gb1 night trip with friends
Good 6.0
1) Limited parking 2) Rooms not sound proof 3) Feels expensive for overall experience
gb3 night trip with friends
Exceptional 10.0
Lovely hotel
We were lucky enough to be upgraded to a river-view room and it was stunning. Really comfortable and a lovely big room. Excellent location, friendly staff, would highly recommend
gb1 night family trip
Exceptional 10.0
Staycation following lockdown. Hotel well prepared for this. Fresh decor. Pity spa not open yet but looked lovely
Susan, gb1 night trip with friends
Very good 8.0
hotel was very good, apart from the bed, which was uncomfortable and the leisure facilities which were being refurbished, i was only told about this by email on the day i was to arrive at the hotel but otherwise a very nice hotel. would gladly recommend it.
Paul, gb1 night business trip
Exceptional 10.0
Lovely stay
Lovely hotel stay to start a long weekend away.
Thomas, gb1 night trip
Very good 8.0
well organised
Disapointed when told gym and pool closed for renovation and they were very defensive and said it was stated on the website. However I didn't see it only when I checked my confirmation message after arriving did I see the message bear in mind I booked the hotel that same day. Credit to them they had a fall back plan and organised a taxi to take me to the Kingsmill hotel to use their facilities so all good in the end. Room was nice and comfortable though the old sash window was drafty, well it was snowing and very cold out side. All in all very nice
Brian, gb1 night trip
Very good 8.0
Good
Location : Centrally located Car park: very few spaces during busy periods Condition : Clean and tidy Staff : Helpful SPA : closed when I was there Breakfast : was continental last time as schedule maintenance in the kitchen
Victoria, gb3 night business trip

Best Western Inverness Palace Hotel & Spa

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