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Best Western Inverness Palace Hotel & Spa

4.0 star property
Riverfront hotel with spa, near Inverness Castle

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Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Family Room, 2 Double Beds, Non Smoking | Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Located in Inverness City Centre, near the historic Inverness Castle, Best Western Inverness Palace Hotel & Spa offers an upscale eco-certified retreat. Indulge in rejuvenating treatments at Sleeping Beauty Spa and enjoy convenient amenities like free self parking and a computer station.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Connecting rooms available
  • Electric vehicle charging point
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is £114
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is £80
includes taxes & fees
23 Mar - 24 Mar
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About the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG

What's nearby

  • Inverness Cathedral - 3 min walk - 0.3 km
  • Inverness Museum and Art Gallery - 4 min walk - 0.4 km
  • Eden Court Theatre - 6 min walk - 0.5 km
  • Victorian Market - 6 min walk - 0.6 km
  • Inverness Castle - 9 min walk - 0.7 km

Getting around

  • Inverness (INV) - 22 min drive
  • Inverness Station - 11 min walk
  • Beauly Station - 16 min drive
  • Conon Bridge Station - 17 min drive

Restaurants

  • ‪The Original Milk Bar - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Best Western Inverness Palace Hotel & Spa offers a fantastic location, putting you only steps from Inverness Castle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Polish, Spanish

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (GBP 10 per stay)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu
  • Children's games
  • Baby bath

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Alarm clock
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps

Special features

Spa

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 14.95 for children

Children & extra beds

  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Valet parking costs GBP 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Is there a pool at Best Western Inverness Palace Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Best Western Inverness Palace Hotel & Spa?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Inverness Palace Hotel & Spa?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Best Western Inverness Palace Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Best Western Inverness Palace Hotel & Spa and nearby?

Best Western Inverness Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Best Western Inverness Palace Hotel & Spa?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Best Western Inverness Palace Hotel & Spa like?

Best Western Inverness Palace Hotel & Spa is located by the river in Inverness City Centre, a short 9-minute walk from Inverness Castle and 3 minutes' walk from Inverness Cathedral. Travellers say that the hotel is in a great location.

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Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

One night stay on my way to Orkney
DAVID, 1-night trip

10/10 Exceptional

Great stay
Kevin, 1-night trip

10/10 Exceptional

Hotel is in an excellent location. The room we had was overlooking the river and castle so we were very lucky. We were going to a show at the Eden Court theatre which was only a short walk away. My only criticism is the lack of parking for guests staying at the hotel.
Mary, 1-night trip

10/10 Exceptional

Lovely hotel opposite the Ness and Castle
Really love check in lady, Ale, plus I loved the steam room / sauna. All you need on a cold day in Scotland! Clean rooms, everything you need.
Amy, 1-night trip

8/10 Very good

Had a lovely room albeit with scaffolding outside our window Leisure facilities were very nice and helpful staff
3-night trip

8/10 Very good

Room is alright for the price
The room was adequate, the bathroom wasn’t the cleanest, the hooks to keep the shower curtain up were mouldy. There were marks all down the walls that looked like water running down them.
Claire, 3-night trip

10/10 Exceptional

nice hotel and spa/pool
Martin, 2-night trip

10/10 Exceptional

Great staff, excellent quality facilities. Fantastic food
Olubunmi, 2-night trip

10/10 Exceptional

My weekend away.
Great location. Hotel is beautifully clean and cosy. Only issue maybe was the parking situation. Only a few spaces available that we never managed to park in. There were a few parking spaces a few minutes walk away that had been allocated for the hotel but not ideal if you’re elderly or disabled. Overall a very happy customer who had a relaxing stress free stay.
miss l, 3-night trip

8/10 Very good

Palace
Loovely hotel i am just fussy thing bathroom should have hand rail in shower as i am very unstead on feet but not safe for older people even although they gave me a shower mat but not very long as walk in shower was long . The bathroom could do with hooks for hanging wet towels as no where to put all the towels just one towel rail but hotel seems nice i am just fussy
Fiona, 2-night trip

10/10 Exceptional

Great Hotel
Nice spacious clean rooms and staff were lovely. Spa and pool were excellant. We stay here everytime we go to Inverness and never disappointed.
Craig, 1-night trip

8/10 Very good

Nice but Loud, staff don't say hello!
The noise from the gym & pool downstairs was loud, if a light sleeper this is not the place for you if you get a room near pool.
Stephen, 1-night trip

10/10 Exceptional

Great location, great hotel
We stayed for one night and the hotel was in a perfect spot to everything. Shops, dining & pubs were all within a 5 minute walk from the hotel and the scenery from the front door was amazing! The hotel has a great restaurant and the breakfast buffet was fantastic!
Leonard, 1-night trip

10/10 Exceptional

Loved it, amazing location!
Fernanda, 1-night trip

10/10 Exceptional

Myself and my husband had a lovely 2 nights here. Breakfast, lunch and dinner were all excellent, staff extremely friendly, professional and helpful. The pool, sauna and steam room were all extremely clean as was the rest of the hotel. Looking forward to booking our next visit!
Fiona, 2-night trip

10/10 Exceptional

Located right along the River Ness, this is a beautiful hotel. Easy access to dining and shopping and tours of the city, Loch Ness, and Isle of Skye. A lovely place!
Holly, 2-night trip

8/10 Very good

Everything here was terrific, even the parking situation worked out fine in spite of the limited off-street spaces available (we parked within a block on-street both nights with no issues). Best gym facility of the seven 4star properties we stayed in during our time in Scotland. Very helpful, pleasant staff, comfortable room, lovely location.
Robin, 2-night trip

8/10 Very good

Great pool, lovely staff, terrible breakfast.
Johanna, 2-night trip

10/10 Exceptional

Every thing great only thing need more parking space
Scott, 2-night trip

10/10 Exceptional

Great location from main highway, quiet, walk to restaurants/pub. Nice buffet breakfast and hotel bar.
Donald, 1-night trip

10/10 Exceptional

Great location. Very nice room.
Jim, 2-night trip

10/10 Exceptional

Lovely clean hotel, staff all very friendly and excellent leisure facilities
Craig, 1-night trip

10/10 Exceptional

Great location and a great hotel. The spa was awesome!
anne, 3-night trip

10/10 Exceptional

Nice old-style hotel, very well maintained. We really liked the high ceiling, the archer in the room, beautiful stucco moldings, the feeling and atmosphere. In the morning, we enjoyed a tasty breakfast. The staff is kind and willing to help. We enjoyed our staying there.
Vladimir, 1-night trip

8/10 Very good

Great Hotel.
Alfonso, 2-night trip