This is a new hotel, so everything is modern and up-to-date. It’s very close to the station. I live in Toyama so the location didn’t really concern me. But if you’re traveling through Toyama, it is very convenient. There’s plenty of restaurants, bars, and entertainment near the hotel. The staff is very friendly. When I arrived, there was a foreign family checking in. Apparently they were charged something they didn’t expect. They were arguing with the staff. The male staff member who was handling them was very professional. He didn’t raise his voice or sound mean. His English was excellent. In the end, he gave in to the family and took off the charges. I really don’t think he should have. He explained it very well why they were charged what they were charged. I think they were just being difficult. But, I don’t know the whole story. I just know that the staff was very professional. There was no shouting, loud voices, or any bad language. I was really impressed on how the mail staff member handled them. The room we had was very nice. The only downfall of being in the city, is only having a view of the building next to us. But you could still see the station from the window. But I usually don’t stay in a hotel for the view. The bathroom was very nice. The shower was really big. There was a lot of conveniences in the room, like an ironing board, safe, and a very huge TV. The bed was nice and comfortable. I highly recommend this hotel.