National Road No. 6, Kaksekam Village, Sror Nge Commune, Siem Reap, Siem Reap
What's nearby
Cambodian Cultural Village - 8 min walk
Old Market Area - 5 min drive
Pub Street - 6 min drive
Angkor Night Market - 6 min drive
Angkor Wat - 10 min drive
Getting around
Siem Reap Angkor Intl. Airport (SAI) - 67 min drive
Airport pickup service
Area shuttle (surcharge)
Restaurants
Amazon Angkor Restaurant - 4 min drive
crystal angkor restaurant - 3 min drive
Nearykhmer Restaurant - 3 min drive
Nearadey Cafe - 4 min drive
RedBuff - 3 min drive
About this property
Pacific Hotel & Spa
When you stay at Pacific Hotel & Spa, you'll be within a 10-minute drive of Angkor Wat and Pub Street. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and Island Restaurant serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English, Filipino, Japanese, Khmer
At a glance
Hotel size
236 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport pickup on request (available 24 hours a day)*
Off-site
Area shuttle within 2 kilometres*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
What to do
Shopping
Golf lessons nearby
Horse riding nearby
Working away
24-hour business centre
Meeting room
Conference centre (3897 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool umbrellas
Romance packages
Facilities
2 buildings/towers
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
Piano
Fitness centre
Adjacent to a golf course
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Raised toilet seat
Low-height worktop and sink
Room amenities
Be entertained
21-inch TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Individually furnished
Freshen up
Private bathroom
Spring water bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Spa
The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Island Restaurant – This restaurant serves breakfast, brunch, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 35 per vehicle. Maximum occupancy 2
Local area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children up to age 12 costs USD 35
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
Pacific Hotel Siem Reap
Pacific Siem Reap
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Pacific Hotel Spa
Pacific Hotel Spa
Pacific Hotel & Spa Hotel
Pacific Hotel & Spa Siem Reap
Pacific Hotel & Spa Hotel Siem Reap
Frequently asked questions
Does Pacific Hotel & Spa offer free cancellation for a full refund?
Yes, Pacific Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pacific Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pacific Hotel & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Pacific Hotel & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 35 per vehicle.
What are the check-in and check-out times at Pacific Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Pacific Hotel & Spa and nearby?
Have fun with nearby activities such as horse riding and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pacific Hotel & Spa also has an outdoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Pacific Hotel & Spa?
Yes, there's an on-site restaurant, Island Restaurant.
Does Pacific Hotel & Spa have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Pacific Hotel & Spa like?
Pacific Hotel & Spa is a short 1-minute walk from National Road 6 and 8 minutes' walk from Cambodian Cultural Village.
Pacific Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jul 2024
An amazing Hotel for an amazing Price
My wife and I stayed here while touring Angkor Wat and it was amazing. They picked us up and dropped us off at the SAI airport for a low additional cost and were so careful and prompt about their service. The breakfast was so delicious with a variety of options and cuisines. Their omelets and mini croissants were the best. We also got 90 minute couples massages last minute at their onsite Spa that was one of the best experiences I had. We definitely recommend this place for anyone’s stays.
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
4/10 Fair
18 Feb 2024
Our room was large, well furnished, and well maintained. The hotel claimed to have a restaurant and bar open until late night, but in fact had only the pool-side bar open which was hot and uncomfortable. We asked the staff for a suggestion of a restaurant and what they sent us to was not at all like what we requested. Then we requested ice and when they brought it to the room charged us $2.
Mark
Mark, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2023
Very friendly people
Victor
Victor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2023
It was very nice with friendly and helpful staff.
Nathan
Nathan, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
20 Mar 2023
Huge place but not much guests due to Covid. My guide pointed a lot of closed/non operational hotels.
ERNESTO
ERNESTO, 5-night trip
Verified Orbitz guest review
8/10 Very good
25 Feb 2023
KARAMCHUND
KARAMCHUND, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2022
The pool was huge and nice. The semi-outdoor restaurant (under a roof but without walls) was nice, too.
Patrick
Verified Expedia guest review
10/10 Exceptional
3 Jan 2022
soknay
soknay, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Sept 2020
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Feb 2020
Great service
Put in a side wing far from reception
One pool area in repair
X
X, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Feb 2020
The friendly staff are very helpful free shuttle service too and from the airport stayed for nine days
Richard
Richard, 10-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jan 2020
Super
Super good stay, everything aspects of the hotel from airport transfer, check-in registration, the room, the housekeeping, restaurant and particularly the professionalism demonstrated by the whole team of staff are good. This is the hotel where everyone not only doing his/her best to serve the guests but will go beyond the call of duty to attend to the needs and request of the guests. Thank you all.
yeo
yeo, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2019
It's a beautiful hotel, and the staff are incredible. They work very hard to make sure you have a good time, treat you well, and are very professional. If you are planning on going to Siem Reap to visit Angkor Wat and relax, this is a great place to stay.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
7 Jan 2019
The hotel is nice and the staff is fantastic. Manly the guests are Chinese people, so breakfast is Asian style: no ham, no bacon, no cheese, no cake.
The SPA is fantastic, same as the quality of the food served during the dinner.
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
9 Dec 2018
Very nice hotel, quiet environment and spacious room!
Breakfast variety is acceptable but can be too crowded sometimes.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
5 Mar 2018
Juicy hotel
The staff at the Pacific hotel where delightful, very attentive and helpful nothing was too much trouble throughly recommend this hotel if I go to this area if Cambodia again I would definitely stay here again 😉😆
Lyndsey
Lyndsey, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
31 Dec 2017
Breakfast was okay, had a massage in the spa which was amazing my husband also had one.Ask for Leap or Sammy. Hotel staff were attentive and friendly
Sarah
Sarah, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2017
Great stay
Nice hotel, great service, good facilities.
James
James, 6-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2017
Great hotel
Great hotel, friendly staff free arrival drink and scarf. Staff always friendly and talkative. Had treatments at the spa which were all amazing, staff there very helpful and friendly. Large out door pool, pool bar and Band plays every night. Great breakfast. Loved and really enjoyed our stay.
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Jul 2017
Relaxing hotel close to the airport
I stayed for one night and because of that was happy to stay close to the airport. Hotel was very comfortable and I was upgraded upon arrival. The staff were great and very helpful and polite. Food was superb, as was the breakfast buffet and there was a large selection of all types of food in the morning.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
15 Apr 2017
Area for improvement - restaurant and food choices
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2017
5 Stars hotel at very low price
Friendly staffs, nice hotel, & very low price. Book this hotel, it's very good.
Hanuman
Verified Expedia guest review
10/10 Exceptional
5 Apr 2017
5 STARS hotel at very low price
Very nice hotel, good friendly staff, & low price. Book this hotel, good for your $$$!
Hanuman
Verified Expedia guest review
10/10 Exceptional
2 Apr 2017
Memorable Siem Reap stay
Great service from hotel manager Soy Dalis. Very sincere and had our comfort in mind throughout our stay.
Sheila
Verified Hotels.com guest review
8/10 Very good
1 Apr 2017
Good Location. 3 km from Pub Street and airport.
Overall good experience. They say Free Airport Shuttle but they do not run a scheduled airport shuttle bus. U have to call them in advance and make sure they have ur flight details in order to be picked up. Else just take a tuk tuk ($6) and ask them to compensate or have them give u a free ride to Seam Reap downtown.
Bathroom shower was leaking every time I took shower the water use to flood the bathroom floor. Requested twice but was not fixed. However overall experience was good and staff was excellent.
Cheers