10/10 Exceptional
I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Rebecca
Rebecca, 2-night trip
Sugar Palm Grand Hillside
Family-friendly hotel with spa, near Kata Beach
Perched near Kata Beach, Sugar Palm Grand Hillside offers a tranquil retreat with a rooftop terrace and lush garden. Treat yourself to a rejuvenating massage or body treatment at the on-site spa or unwind by the poolside bar while kids enjoy their own children's pool.
Very good
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free Wi-Fi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Near the beach
- Restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Rooftop terrace
- Breakfast available
- Fitness centre
- Sauna
- Beach towels
- Children's pool
- Pool bar
For families (6)
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Fridge
- Private bathroom
£146
includes taxes & fees
1 Feb - 2 Feb
Why we love this property
Wellness sanctuary
A full-service spa offers body scrubs, facials, and massage treatments in private or couples rooms. Garden views add serenity to sauna and fitness sessions.
Oceanside dining
This hotel features a restaurant with stunning ocean views. Guests can enjoy the buffet breakfast or unwind with drinks at the bar.
Cosy comfort hideaway
Dressing gowns await after rainfall shower in rooms with balconies. Blackout drapes ensure deep sleep with free minibar items for late-night cravings.
Room options
Check availability for these dates
Showing 3 of 3 rooms
Grand Jacuzzi
Highlights
Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
TV
- 45 sq m
- Partial ocean view
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
Standard Double or Twin Room, 1 Double or 2 Single Beds, Non Smoking, Garden View
Excellent
Highlights
Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
TV
Blackout curtains
- 45 sq m
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
Grand Double or Twin Room, 1 Double or 2 Single Beds, Pool Access, Pool View
Exceptional
Highlights
Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
TV
Blackout curtains
- 45 sq m
- City view
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
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About the area
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100
About this property
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside features a rooftop terrace and puts you within a five-minute walk of Kata Beach. Guests can visit the spa to indulge in massages, facials or body scrubs, and Baby Palm serves breakfast and lunch. An outdoor pool, a poolside bar and a fitness centre are other features.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Sugar Palm Grand Hillside Reviews
Very good
8.6
Cleanliness
8.4
Location
8.2
Staff & service
8.0
Eco-friendliness
8.2
Property conditions & facilities
Popular mentions
Service staffRoomBreakfast10/10 Exceptional
Great place
Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
tony
tony, 6-night trip
10/10 Exceptional
Pool access rooms are the bomb! Loved this place.
Jennifer
Jennifer, 3-night trip
10/10 Exceptional
Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
Butch
Butch, 5-night trip
10/10 Exceptional
Excellent
Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
CD
CD, 7-night trip
8/10 Very good
Not bad in general…
Vyacheslav
Vyacheslav, 13-night trip
8/10 Very good
Good
Meriem
Meriem, 16-night trip
8/10 Very good
Dated hotel, but still a good stay
We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid.
Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
C
C, 4-night trip
10/10 Exceptional
Tutto ok
ioseph
ioseph, 4-night trip
10/10 Exceptional
Eneste minus ved dette fremragende hotel er der kan være lang vej op til værelset. Der er dog elevatorerne men der skal stadig gås en del....
Men generelt fedt hotel med god og rolig beliggenhed
Jesper
Jesper, 16-night trip
8/10 Very good
良かったです。
YUKIKAZU
YUKIKAZU, 6-night trip
8/10 Very good
Le personnel très bien, mais il manque un peu plus de confort, et pas de poubelles autour de la piscine, pas de restauration ou endroit pour boire un verre le soir! Le nettoyage laisse, des jours, à désirer!
Mais hôtel très bien situé! Il ne correspond ni à un 4 ou 5*.
Il mérite un petit rafraîchissement!
Rosa Maria
Rosa Maria, 13-night trip
2/10 Poor
Det er møkkete å ser ut til å være helt uten vedlikehold nå Søppel rundt basseng å gartner er det neppe der lenger Har bodd der mange ganger før å vært meget fornøyd men dette var nok siste gangen for min del
Gjermund
Gjermund, 3-night trip
8/10 Very good
Einzigartig ist die Luft bzw. der Wind am grünen Hang der Anlage
Edith
Edith, 7-night trip
10/10 Exceptional
Overall a great property. The rooms are large, the views are beautiful, the location great, the staff friendly and accommodating. The only issue was the WiFi is very slow; however, we purchased a 4G unlimited mobile package which solved that problem.
Donald
Donald, 14-night trip
8/10 Very good
I'm pleased with the quality for the price. This hotel was a quick walk to the beach and convenient for our purposes. Wifi did not work in the room though. I had to sit on the balcony to have access to wifi. That was the only con.
Verified traveller
2-night trip
4/10 Fair
"Has been" hotel...mauvais management :plus jamais
Séjour d'une semaine sur place.
Je ne suis pas du genre à mettre des notes passables,mais dans ce cas là,je me dois de le faire pour avertir les personnes exigeantes.
Hôtel certainement très bien il y a 20 ans,mais pas du tout de nos jours.(standards dépassés)
Hôtel surnoté par d autres clients,à croire qu'ils n ont jamais connu mieux...
Côtés positifs:hôtel proche de tout à pied:plage de Kata,magasins,restaurants,animation locale.
Côtés négatifs :hôtel très difficile d'accès pour personnes à mobilité réduite,chambre et mobilier usagés/viellots.
En pleine journée,campagne d'éradication de moustiques(gaz nocif) sans avoir averti la clientèle :c est honteux.(intoxication)
Au petit matin(09h30),à deux reprises : rotofil à moteur thermique qui reveillent les clients (d habitude,cela se fait avec un rotofil électrique,bien davantage silencieux; ou à la main....)
Management averti mais se moque du bien-être de la clientèle.S excuse constamment mais ne fait rien concrètement.
Pas assez de transats au bord de la piscine.
Sur place,service de location de scooters proposant des scooteurs très vieux et en mauvais état.
Je passe d autres faits négatifs.
60€/jours sans petit dej: trop cher pour le peu de prestations.
Clientèle chinoise et russe trop bruyante.
Bref,je n y retournerai pas.Y'a mieux sur Kata et à des tarifs inférieurs.
Très déçu d'avoir choisi cet hôtel en ayant suivi les avis de certains clients "hotels.com"
OLIVIER
OLIVIER, 6-night trip
10/10 Exceptional
Sijainti, huoneen varustus ja kunto sekä henkilökunta erinomaiset. Ison uima-allasalueen kunnollisten aurinkotuolien puuttuminen harmitti.
Verified traveller
21-night trip
8/10 Very good
Ottimo trattamento e hotel eccezionale .consiglio vivamente
Maurizio
Maurizio, 9-night trip
10/10 Exceptional
Proche plage et belle piscine
Hôtel idéalement bien placé, très près de la plage, à 2 minutes à pied.
Le petit déjeuner sous forme d’un grand buffet est plus que satisfaisant.
Le personnel agréable, nous avons pris la chambre avec bain bulle sur le balcon qui est très agréable.
Nous y retournerons
Christophe
Christophe, 4-night trip
8/10 Very good
Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.
Anthony
Anthony, 3-night trip
8/10 Very good
Les l’emplacement et la vue sur la mer et les piscines et les chambres spacieuses.
Personnel accueillant et agréable
Le moins petit déjeuner salé à améliorer
Jannick
Jannick, 11-night trip
10/10 Exceptional
Hotel staff very friendly. Good location near to beach
Verified traveller
4-night trip
10/10 Exceptional
スタッフの対応もとても良かったです。
部屋も使いやすく、広くて快適でした！
朝食の内容は充分だったのですが、コーヒーが毎日オーダーしても、一度も美味しくなかった事だけがとても残念でした。
mii
mii, 9-night trip
6/10 Good
Ordinary stay and experience.
Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.
Verified traveller
3-night trip
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