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Hotel Castello

3.0 star property
City centre hotel, steps from Doge's Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castello

Exterior
Interior detail
Double Room | Down duvets, minibar, in-room safe, laptop workspace
Breakfast buffet
Shower, free toiletries, hair dryer, bidet

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Luggage storage
Feel at home
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Minibar
The price is £88
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Twin Room | Down duvets, minibar, in-room safe, laptop workspace

Twin Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Down duvets, minibar, in-room safe, laptop workspace

Triple Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Quadruple Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room

Double Room | Down duvets, minibar, in-room safe, laptop workspace

Double Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is £58
includes taxes & fees
8 Jan - 9 Jan 2025
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About the area

Map
Castello 4365, Calle Del Figher, Venice, VE, 30122

What's nearby

  • Bridge of Sighs - 1 min walk - 0.2 km
  • St. Mark's Square - 2 min walk - 0.2 km
  • Doge's Palace - 3 min walk - 0.3 km
  • St. Mark's Basilica - 4 min walk - 0.3 km
  • Rialto Bridge - 9 min walk - 0.7 km

Getting around

  • Marco Polo Airport (VCE) - 4.8 miles/7.7 km
  • Venice Santa Lucia Station - 30 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 30 min walk

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬2 min walk
  • ‪Ristorante Principessa - ‬3 min walk
  • ‪Bacaro Risorto - ‬1 min walk
  • ‪Osteria da Bacco SNC - ‬1 min walk
  • ‪Aciugheta - ‬1 min walk

About this property

Hotel Castello

Hotel Castello offers a fantastic location, putting you a short five-minute walk from St. Mark's Square and Doge's Palace. Also, St. Mark's Basilica and Rialto Bridge are within a short 10-minute walk. Fellow travellers love the helpful staff and location.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
  • On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 15-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

Children & extra beds

  • Cots/infant beds are available for EUR 20 per night
  • Rollaway beds are available for EUR 40 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT027042A1WD2RXRV5

Also known as

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

Frequently asked questions

Does Hotel Castello offer free cancellation for a full refund?
Yes, Hotel Castello does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Castello?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Castello?
Sorry, there's no on-site parking at Hotel Castello.
What are the check-in and check-out times at Hotel Castello?
You can check in starting at 2:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Castello?
No, this hotel doesn't have a casino, but Casino of Venice (0.8 mi) and Ca' Noghera Casino of Venice (6 mi) are both nearby.
What's the area around Hotel Castello like?
Hotel Castello is in Castello, a short 2-minute walk from St. Mark's Square and 3 minutes' walk from Doge's Palace. Travellers give top marks for the hotel's prime location.

Hotel Castello Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

The room smelled horrendous
The room provided the bare minimum. There were plenty of towels and a concierge available 24 hour. We got the room we expected but it was a very damp and dark room. The smell inside the room smelled like feet and vomit and was so strong we were uncomfortable the entire time we were inside the room. Needless to say we got horrible sleep. I suggest you read the reviews before booking here and spend a little more for a different location and hotel.
Towel on the floor trying to mask the smell of vomit
Sleeps 3-4
Bathroom had enough room
3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Creepy hotel
Crepiest hotel I’ve ever been. Receptionists were friendly. But the room was super old, dark, dirty, and super creepy. It was horror movie hotel. Bags of laundry at the entrance.
Roxana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dirk, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel staff very friendly and attentive. Breakfast room was so nice and comfortable, breakfast and coffee were , price very reasonable. Room and hotel reflected the era with venetian style. Room was a good size and bathroom very updated. Grazie Mille Hotel Castello!
Marianne, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location was good but room left much to be desired.
Kandell, 3-night trip
Verified Expedia guest review

8/10 Very good

Although common for many of the places we stayed in Europe, hard mattress and 4th floor without an elevator was difficult. Small but clean room. Bathroom updated. Breakfast for 10€/ea was cereals, breads, yogurt and coffee, tea and juices. Location was about 1-2 minutes walk to the harbor and St Mark’s.
Trystain, 2-night romance trip
Verified Expedia guest review

6/10 Good

It was close to Marco square. Staff were friendly and helpful. Location was good (in the hub but just off the really busy. Had character though a little dated.
Elizabeth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel Castello is full of old world charm from the heavy brass century entry doors to the ornate Venitian glass chandeliers and old Italian style furnishings and room decor. I LOVED the roof deck for grabbing a glass of wine and relax from the busyness of the day. Hotel Castello is exactly what I needed in Venice. I also felt perfectly safe as a female solo traveller. There is only a restyfor breakfast but that isn’t a problem in a city like Venice. I wouldn’t advise Castello to people who can’t walk stairs though as stairs are involved in navigating the property.
Kelly, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hong, 2-night trip
Verified Expedia guest review

8/10 Very good

Ana, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Clean and beautiful with comfortable room
Ata, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great overall. Provides everything you need necessary. Double bed was 2 twins together, and room is little dusty and small due to the age of area, but overall very friendly, helpful and clean.
Samiya, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Employees were very respectful and attentive. It definitely isn’t a modern hotel but I had everything I needed and was able to rest. They do ask you to leave your room key at the front desk. I was a little uncomfortable with it. But if you think about it, other hotels have master keys for housekeepers to get in. There are no elevators but they did help us with our luggage. I would go stay there again for sure.
Karina, 2-night family trip
Verified Expedia guest review

6/10 Good

Very good location.
Very good location - you could walk to/reach St Mark's Square within minutes. It was a stay for one night. The room was clean. The staff were friendly and helpful. Air conditioning in rooms could be much better especially as we stayed at the hotel in August, or perhaps a fan could be provided. Thank you.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

No elevator
There was no elevator. We had to take 62 steps to our room on the third floor. The aisle on the way to the hotel looked shady. Nevertheless, Saad was most helpful.
Bono, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It seems to be one of the most cost-effective and accessible hotels around Piazza San Marco. The staff were all friendly and the breakfast buffet was good quality for the price. The bathroom was renovated and felt like a 5-star hotel, and the room was clean. The air conditioning was a little weak so it was a little stuffy, but it was enough to endure the summer nights in Venice. Highly recommended
Clark, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Buen lugar para estancia en Venecia
Buen hotel, cómodo, buen desayuno, y personal amable.
Daniel, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Didn’t like that they kept your room key every time you left the hotel. Didn’t feel safe to leave my belongings in there without knowing if someone will enter the room.
Juan, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great value for price and location!
Great stay! Very nice for the price offered and in a great location. The patio was wonderful. One issue is there was no elevator and we had to trek three flights of stairs.... but there was an AMAZING bellhop (I believe his name was Assan!) who was very helpful with our bags. The decor was dated but cute and the room could've used a dusting, but the facilities were clean and updated so its silly to complain.
Christine, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rooms need to be cleaned better, lots of stairs so be prepared to take your luggage up. Was weird because I have never been asked what time I am checking out at any hotels ever! Location was a plus ..4 mins from the water bus stop San Zaccaria, close, no iron in room, you have to go to lobby to iron your clothes if not there is a lady there that irons for you and you have to pay her.
Janelle, 2-night romance trip
Verified Expedia guest review

2/10 Poor

This property really needs some renovation. Smells like an old damaged property. The room size and cleanliness is not great at all. Bathroom is clean and renovated. No blankets were provided. There was a blanket in the closet which is used by every guest that stays there as there is no cover on the blanket. It does not fit a hospitality industry standard. They don’t even offer a complimentary water bottle. There is no elevator and if you have luggages with you good luck. Specially if you get your room on the 3rd floor then you’re definitely gonna feel it. Very very old property and the rooms have weird smell. We found a crawling bug on my bed. I forgot to take a picture of it as I was panicking. If it was first floor it would’ve made a bit more sense but I was on the 3rd floor so really didn’t make any sense. Definitely would not recommend it. Not too friendly staff. Some were okay but the rest were not so helpful. The mirror in the room has rusts all over it. It was so old you can’t even see your face properly. I was not going write anything honestly but then the review popped up so I had to. I did read about the no elevator on one of the review but I did not think it’s gonna be this bad. Not sure how this property has such a high rating honestly. Maybe because it’s right by the tourist area where the church is. The tourist area. Very much walkable a lot of shopping center but that’s anywhere you stay in this area as I realized. Good luck!
Sanjeda, 1-night family trip
Verified Expedia guest review

8/10 Very good

Really nice clean old style hotel in the middle of everything in San Marco area. Would come back for short stay ps : no elevators :-)
Joao Paulo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Really enjoyed our stay at Hotel Castello, very central, short walk to San Marco. All the staff were so lovely, always smiling when they greeted you and extremely helpful. the cleaners were all so friendly and polite. The rooms were very clean, small but comfortable. Only thing I would have liked was a small kettle in the room, I don’t know if this was available in other rooms that weren’t just ‘bed’ option. But it would have been lovely for a cuppa in the morning. We did however have a small mini bar where would could fit a couple bits to keep them cold. Some beautiful restaurants in the square 2 seconds from the hotel, delicious food and gracious waiters.
Steph, 3-night family trip
Verified Expedia guest review

8/10 Very good

Stephanie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We loved this property! It was safe, secure and in a very walkable part of Florence. We checked in with Samuel who was very knowledgeable about the city and provided us with a map of personal recommendations on where to eat, shop, visit and enjoy the views. We everything about this place was 10/10!
Jennifer, 2-night trip with friends
Verified Expedia guest review