The worst experience I had in a 4 start hotel. When I checked- in, a guy Tony helped me in the front desk. He gave me a room that I didn’t reserve. The room was outdated with a king bed and another double bed. There was no coffee maker but we had two cups in a room, not sure for what. At 11pm, I heard a lot of running water behind the walls, next to my bed. I wasn’t sure if there was a plumbing problem. You could hear people using the bathroom above us and farting. Not even in the US you can hear this type of noise, considering that the drywall is so think compared to how buildings are constructed in Europe. The beds were okay. This is definitely not a 4 start hotel, maybe 3 even though it meets the standards of a 2 start hotel. It does have a nice view if the bay from the pool deck but does about it.
Jaime was very nice to change my room to another newer room at midnight.