Enjoy your visit to Lucerne with a stay at Hotel Royal Luzern. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Other highlights include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English, German
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Bar/lounge
Snack bar/deli
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Outdoor furniture
Accessibility
Lift
Lift door width (centimetres): 60
Well-lit path to entrance
Room amenities
Be entertained
50-cm TV
Digital TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping (on request)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 12.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 30 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Also known as
Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne
Frequently asked questions
Does Hotel Royal Luzern offer free cancellation for a full refund?
Yes, Hotel Royal Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Royal Luzern?
Yes, dogs are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Royal Luzern?
Sorry, there's no on-site parking at Hotel Royal Luzern.
What are the check-in and check-out times at Hotel Royal Luzern?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Royal Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (7-min walk) is nearby.
What's the area around Hotel Royal Luzern like?
Hotel Royal Luzern is a short 6-minute walk from Lake Side Promenade and 7 minutes' walk from Grand Casino Lucerne.
Hotel Royal Luzern Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
21 Sept 2024
The hotel room was very good, clean and adequate space with a wonderful view. Location was good though required walking up hill to access if no car. The walk from the city is very doable and pleasant on the tree lined path. Transportation voucher a big plus.
The breakfast was not good. Very poor selections. No tea or coffee in the morning offered except if you got the breakfast buffet. Charge for a coffee machine in the room.
Nancy
Nancy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Room with a beautiful view!
Joel
Joel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Sept 2024
Staff was excellent at reception. Site was deceiving
Mimi
Mimi, 1-night trip
Verified Expedia guest review
6/10 Good
31 Aug 2024
Overall we had a fine stay here. There are few things to note before booking that we wish we knew. Firstly the property is up a hill and about 7 min walk from the bus stop. In the heat it’s not the easiest walk (especially with luggage). The property is quite old, there is no air conditioning, and it seems no updates have been done since original construction. Our room was small and without basic amenities we expected for the price (no fridge, coffee/tea, safe for belongings). The bed and pillows were not comfortable. The walls are thin and you can hear everything happening in the hall and neighbouring rooms. The one upside was the staff were very nice and accommodating. Thankfully they were able to find us a fan for the room given the extreme heat. We would not be keen to stay here again but if you are low maintenance it would probably be fine for a short stay.
Jordyn
Jordyn, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Enjoyed our stay, had a room with a balcony, beautiful view of the lake. Nice breakfast
Sonjoy
Sonjoy, 1-night family trip
Verified Expedia guest review
2/10 Poor
19 Aug 2024
I understand it was advertised with not ac but the fans where not enough. No restaurant available as advertised, too old. If you are walking good luck, it is in a hill
Monica
Monica, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
31 Jul 2024
Everything was great at this hotel. Loved our 3 night stay there.
Avi
Avi, 3-night family trip
Verified Expedia guest review
2/10 Poor
18 Jul 2024
check-in July 12 - 1 night stay - Nothing Royal - just the name - despite a great location and the kindless of Director who tried his best to accommodate our stay - we re-packed and left hotel after 1 hour - I surely waisted $ 270.00 but life is too short for a bad sleep - Property is in poor condition in need of major renovation - you can hear people next door (room) coughing talking even farting - it is unfortunate for the staff who is actually doing a great job - I was told that I would be contacted by upper Management - as of today ... no news. Life goes on : ) - I hope this info is useful for anyone planning trip to Beautiful Lucerne - Best, Alain
Alain
Alain, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Molly
Molly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
Wonderful hotel near the casino. Great location as it was easy to walk or take a bus into the downtown area. Beds are very comfortable and we had a great view of the lake. Only downside is it is a up a hill so if you’re walking with luggage, it’s a bit of a haul but definitely doable … would certainly stay here again
Kristin
Kristin, 2-night family trip
Verified Expedia guest review
4/10 Fair
8 Jul 2024
Maggie
Maggie, 1-night trip
Verified Expedia guest review
6/10 Good
8 Jul 2024
Horrible beds. Price point a bit higher than it should.
daniel
daniel, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
4 Jul 2024
Did not like construction noise in morning
Frederick
Frederick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
This property was only a few blocks off the man tourist route but was quiet and relaxing. Best beds of six hotels during our trip. We loved the helpful service provided by the front desk clerk Adrian. It was nice to return to the scenic view from the veranda after a day of sightseeing.
Monica
Monica, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
Wonderful view
Beautiful property, fantastic view over the lake from our room’s balcony, very friendly and helpful front desk, nice room.
Jesse
Jesse, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
Very nice hotel facing the lake. Comfortable bed. Clean. Breakfast a little expensive for continental breakfast. Staffs are very friendly and helpful.
agnes
agnes, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Jun 2024
Quaint Hotel with a beautiful lobby and friendly staff. The view from our 4th floor room was absolutely stunning! The rooms are a bit dated and basic so I highly recommend rooms with the lake view. We were here during Eurocup and they had the games on a very large screen, ready with the beer and wine!
Westley
Westley, 1-night romance trip
Verified Expedia guest review
8/10 Very good
22 Jun 2024
Pretty hotel on top of a hill
Nazuma
Nazuma, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Jun 2024
The location is at the further east end from the old town. Room is clean and the staff is friendly. They gave me a room with the lake view. This is a nice place for a solo traveler.
Zan
Zan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2024
Larissa
Larissa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2024
The hotel is clean and has a great views, but their front desk staff makes it exceptional! Very friendly and eager to help, took time to explain the navigation and gave restaurant suggestions.
Yuliya
Yuliya, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 Jun 2024
Beautifully appointed, walking distance to lake promenade & downtown. Clean, spacious & meticulously cared for. Breakfast @35Francs overpriced. No cocktail lounge staff available thus closed during stay and there weren’t any immediate options close by.
David
David, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
An older hotel but our room has excellent beautiful view of Lake Lucerne. Convenient access to free public transportation, it's a 5-6 minutes walk to the bus stop, a slight incline of a small hill and steps.
Winnie W.
Winnie W., 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jun 2024
Great hotel with the breathtaking view of the lake. Great staff, clean, in a quiet yet center location. Wry close proximity to the train station. Walkable distance. Loved it and highly recommended.
Gayana
Gayana, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2024
The desk, when he heard us discussing how nice a glass of wine, offered to open the bar and provided us both wine and beer. The staff was very welcoming and supportive. Also, the facility, while very “experienced” was very well maintained. Great view from the individual patio,