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Sunstar Hotel Grindelwald

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Terrace/patio
Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk
Double Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk
Double Room (Standard Eiger) | View from room
Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Overview of Sunstar Hotel Grindelwald

Sunstar Hotel Grindelwald

4.0 star property
4-star hotel in Grindelwald with 2 restaurants and spa

9.0/10 Superb

612 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is £275
Price available on 31/1/2023
Map
Dorfstrasse 168, Grindelwald, BE, 3818

Room options

About this area

Getting around

  • Zurich Airport (ZRH) - 118 min drive
  • Grindelwald Station - 9 min walk
  • Zweiluetschinen Station - 14 min drive
  • Grindelwald Grund Station - 21 min walk
  • Free train station pickup

Restaurants

  • Bäckerei-Konditorei-Café- Ringgenberg - 5 min walk
  • Bäckerei Wüthrich AG - 6 min walk
  • Eiger+ cafe lounge - 8 min walk
  • Café 3692 - 13 min walk
  • Restaurant Grund - 4 min drive
Map

About this property

Sunstar Hotel Grindelwald

Located near a train station, Sunstar Hotel Grindelwald is a great choice for a stay in Grindelwald. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Ambiance, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. The helpful staff and location get great marks from fellow travellers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 219 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 15 per night; includes in/out privileges)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Off-site parking within 164 ft (CHF 10 per day)

Transfers

  • Free train station pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ski passes
  • Hiking/biking trails
  • Shopping
  • Bike tour information
  • Bike rentals nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (5920 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike shop
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Ambiance – This restaurant specialises in international cuisine and serves breakfast and dinner.
Adlerstube – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 12 years of age.
  • Christmas Day (25 December) gala dinner per adult: CHF 82
  • Christmas Day (25 December) gala dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: CHF 132
  • New Year's Eve (31 December) gala dinner per child: CHF 26 (from 6 to 11 years old)

Children & extra beds

  • Rollaway beds are available for CHF 75.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Self-parking costs CHF 15 per night with in/out privileges
  • Parking is available nearby and costs CHF 10 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Does Sunstar Hotel Grindelwald offer free cancellation for a full refund?
Yes, Sunstar Hotel Grindelwald does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunstar Hotel Grindelwald?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Sunstar Hotel Grindelwald on 29 Jan 2023 start from £267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunstar Hotel Grindelwald?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunstar Hotel Grindelwald?
Yes, there's an indoor pool.
Are pets allowed at Sunstar Hotel Grindelwald?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sunstar Hotel Grindelwald?
Yes. Self-parking costs CHF 15 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Sunstar Hotel Grindelwald?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Sunstar Hotel Grindelwald?
No, this hotel doesn't have a casino, but Interlaken Casino (9.7 mi) is nearby.
What is there to do at Sunstar Hotel Grindelwald and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Grindelwald also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Sunstar Hotel Grindelwald?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include Bäckerei-Konditorei-Café- Ringgenberg (5-min walk), Bäckerei Wüthrich AG (6-min walk) and Eiger+ cafe lounge (8-min walk).
What's the area around Sunstar Hotel Grindelwald like?
Sunstar Hotel Grindelwald is a short 9-minute walk from Grindelwald Station and 8 minutes' walk from Gletscherschlucht. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel is beautiful and the staff were excellent. The staff made our stay memorable with the services they provided. The location is great for transportation and just walking around. No complaints. We would go again. Thanks for a great time. Many wonderful people there.
micah, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean rooms, comfortable beds, staff is very accommodating, very accessible, good breakfast and amazing views of Jungfraujoch
JEANNE, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Myrvhick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were superb. On my birthday there was a cake with fruit and a candle and also a birthday card when we went back to the room at the end of the day which was such a special and considerate thought. Would definitely stay their again.
Jennifer, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Beautiful location. Sitting on the terrace during breakfast is breathtaking. Everything was wonderful. Only thing is no air condition…. The room gets quite hot during the day and takes a while to cool at night. Overall I highly recommend this hotel.
Breakfast
Inas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breathtaking views, staff super friendly and helpful. Couldn't have asked for a better stay.
James, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful hotel situated in altstadt a block or so from the train station. Helpful staff.
Benjamin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a fantastic view and is in a very convenient location that is close to everything. Staff was extremely kind and helpful, highly recommend.
Yaxun, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nicely located
Nicely located hotel in the city centre. Booked a single room, unfortunately the curtains did not reach the bottom of the window. Took me 3 long discussions to get another (double) room in exchange as they mentioned hotel is fully booked (which was not 100% correct). Could have been offered quicker.
2-night trip
Verified Hotels.com guest review

6/10 Good

We had 2 rooms--one was larger and on the backside of the hotel with beautiful views and was very quiet. The other room was on the front of the hotel, small, and the street/cafe noise was very loud until midnight. So your enjoyment of the facility varies greatly depending on your location. The breakfast was amazing though!
Gary, 3-night family trip
Verified Expedia guest review